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Inside Sales Representative I

AbbVieAustin
On-site Full-time

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Experience Level

Entry Level

Qualifications

The ideal candidate should possess a background in direct sales, with a preference for a bachelor’s degree. A minimum of 2 years of customer service or sales experience is required. Must be a self-starter capable of working independently, demonstrating superior organizational skills and relationship-building abilities. Preferred Skills/Qualifications:Familiarity with medical terminology and the ability to articulate medical terms accurately. Knowledge of the medical device or pharmaceutical sectors is advantageous. Experience in the healthcare industry, particularly with interactions involving physicians, patients, and office staff, is preferred. Professional phone etiquette and proficiency in Microsoft Office applications (Outlook, Word, Excel, PowerPoint) are essential. Familiarity with Salesforce is preferred. Excellent time management skills and the ability to assimilate information into practice while adhering to established best practices.

About the job

Join AbbVie’s dynamic Virtual Sales team located in Austin, where we are dedicated to enhancing existing field sales and marketing initiatives. Our professional team utilizes proven best practices and quality metrics to foster enduring relationships with healthcare professionals nationwide.

We seek energetic, self-driven individuals who thrive in a collaborative environment that celebrates personal achievement. Candidates must excel in a fast-paced setting and leverage phone and digital communication channels to cultivate and expand relationships with healthcare providers, aligning with brand objectives.

Successful applicants will demonstrate exceptional verbal communication skills, organization, flexibility, and a proactive approach. They will consistently convey product value to stimulate growth in our customer base through positive interactions and enduring partnerships.

Responsibilities include:

  • Employing virtual sales strategies to achieve positive outcomes with a designated list of healthcare professionals, providing product education, program details, samples, and resources while meeting established call volume goals.
  • Completing product training and adhering to expectations to effectively serve customers.
  • Managing accounts through strategic planning and coordination of field resources, supporting customer education and promotional needs.
  • Engaging healthcare professionals with detailed promotional communications in compliance with program policies to enhance prescription volume.
  • Establishing a strong phone presence that commands attention and builds rapport with healthcare professionals across various levels, including office staff, Medical Assistants, nurses, and physicians.
  • Exhibiting a thorough understanding of products and ensuring precise communication of information using appropriate clinical terminology.
  • Actively listening to customer inquiries to ensure alignment with program objectives.
  • Timely processing of customer requests related to product information, costs, samples, and literature.
  • Providing information on additional resources, such as referral websites.
  • Maintaining a positive attitude and customer focus while resolving customer issues promptly.

About AbbVie

AbbVie is committed to discovering and delivering groundbreaking medicines and solutions that address urgent health challenges and anticipate future medical needs. Our work has a profound impact on lives across key therapeutic areas, including immunology, oncology, neuroscience, and eye care, alongside innovative products in our Allergan Aesthetics portfolio. To learn more, visit us at www.abbvie.com.

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