Inside Sales Representative

Forward Financing, a leading financial technology firm based in Boston, Massachusetts, is on a mission to empower small businesses across America by unlocking the capital they need. With a dedicated team spread throughout the United States, Dominican Republic, and Canada, we are proud to be recognized as a Best Place to Work by Built In Boston and certified as a Great Place To Work®. We are committed to investing in our employees, technology, and customer experience to ensure long-term success.As an Account Specialist - Inbound Support Representative, you will offer exceptional customer service to clients with inquiries about their funding while supporting our top-tier Account Servicing Department (ASD). This role requires collaboration across various departments to enhance customer satisfaction and operational efficiency.You will report to the ASD Support Manager and work alongside colleagues in our Santiago and Boston offices, delivering excellence in customer support.Key Responsibilities:Respond to inbound customer inquiries in both advanced English and Spanish, addressing balance inquiries, payoff information, and general payment assistance.Contribute to a high-performing, collaborative, and customer-focused culture that fosters enthusiasm and teamwork.Engage effectively with internal and external customers through various communication channels including phone, online, written, and face-to-face interactions.Assist with additional tasks within the ASD Support team, including document management, validation, and inbox management.Adapt to changes in a fast-paced environment and enjoy multitasking within an innovative workplace.Exhibit a positive and energetic demeanor when interacting with customers and partners, aligning with Forward Financing’s core values and principles.Participate in hands-on, one-on-one coaching for continuous development.Meet and surpass departmental key performance indicators and service level agreements.About You:Passionate: A proactive attitude with enthusiasm, optimism, and openness toward others.Empathetic: Ability to understand and relate to the feelings of others, handling interpersonal relationships with respect and care.

RemoteVA PH is seeking a talented IT Support Specialist to join our dynamic team. In this fully remote position, you'll provide exceptional technical support and troubleshooting services across various platforms, including Microsoft 365, Google Workspace, QuickBooks, and RMM tools. This role demands a strong understanding of cloud technologies, scripting abilities, and familiarity with IT ticketing systems. The ideal candidate is proactive, analytical, and excels in a fast-paced virtual environment.Key Responsibilities:Deliver technical support for Microsoft 365 and Google Workspace users.Diagnose and resolve issues in both QuickBooks Desktop and Online environments.Utilize NinjaRMM and ticketing tools (such as Gam Ninja) to monitor and address incidents.Develop and maintain IT scripts to enhance automation and optimize tasks.Manage IT support tickets, ensuring timely responses and resolutions within defined SLAs.Engage effectively via Microsoft Teams while upholding high service standards.Document troubleshooting procedures, solutions, and common issues to enrich the knowledge base.

We are seeking a meticulous and skilled IT Support Specialist to enhance our remote team. If you are proficient in Windows operating systems and thrive on resolving intricate hardware and software challenges—from BIOS settings to managing Microsoft Entra ID—your expertise is welcome here.As our primary technical consultant, you'll be vital in keeping our team connected, secure, and efficient by overseeing our Microsoft Cloud framework and managing our array of Windows devices.Key ResponsibilitiesSystem Administration: Oversee Windows 10/11 environments, user profiles, permissions, and device settings.Cloud & Identity Management: Manage Microsoft 365 and Microsoft Entra ID (Azure AD), including MFA setups and Azure-joined device oversight.Advanced Troubleshooting: Utilize the Windows toolkit (PowerShell, DISM, SFC, Event Viewer) to identify and rectify OS and startup complications.Network Support: Diagnose IP configurations, DNS, VPN connectivity, and basic router/firewall challenges.Hardware & Peripherals: Conduct diagnostics on desktops/laptops (SSD/NVMe, BIOS/UEFI) and manage printer connections (spooler problems, driver installations).Software Excellence: Provide support for the complete Microsoft 365 suite (Outlook, Excel, Word), Dropbox, OneDrive, and web-based applications.Security First: Ensure endpoint protection, perform malware scans, and promote security best practices including phishing awareness.Technical RequirementsOperating Systems & CloudProficient in Windows 10/11 administration.Familiarity with Microsoft Entra ID (Azure AD) and basic Azure environments.Basic understanding of Windows Server environments.Networking & SecurityStrong grasp of TCP/IP, DNS, and VPN protocols.Knowledge of antivirus/endpoint protection and secure document handling.Diagnostic ToolkitExperience with command-line tools: CHKDSK, SFC, DISM, and Task Manager.Ability to analyze Event Viewer logs and Reliability Monitor data.Qualifications & ExperienceExperience: 2+ years in a dedicated IT Support or Help Desk position.Communication: Capability to convey technical concepts to non-technical individuals effectively.Problem Solving: A systematic approach to system diagnostics and data recovery.Education: CompTIA A+, Network+, or Microsoft Modern Desktop Administrator certification preferred.

Are you an innovative problem-solver with expertise in low-code and no-code platforms? RemoteVA PH is on the lookout for a dedicated AppSheet Technical Support Specialist to enhance our dynamic team! If you possess substantial experience in AppSheet development and have a passion for providing exceptional support and troubleshooting for intelligent business solutions, this role is tailor-made for you.Job Overview:In the capacity of an AppSheet Technical Support Specialist, you will be tasked with delivering technical guidance, support, and maintenance for our clients' AppSheet applications. You will work collaboratively with both developers and end-users to guarantee optimal application performance, data integrity, and user-friendliness.Key Responsibilities:Diagnose, maintain, and enhance existing AppSheet applicationsAssist end-users with technical challenges related to AppSheet and Google Sheets integrationOffer strategic recommendations for process improvements and automationFacilitate the deployment of updates, conduct testing of new features, and ensure data accuracyDocument issues, resolutions, and workflow modificationsCollaborate closely with team members and clients to fully understand requirements and provide effective supportQualifications:Demonstrated experience in AppSheet development and technical supportIn-depth knowledge of Google Sheets and data structure logicAdept analytical thinker and problem-solver with strong communication capabilitiesSelf-motivated with the ability to independently meet deadlinesExperience with international clients is advantageousTools You’ll Be Using:AppSheetGoogle SheetsBenefits:Working Schedule:Full-Time9 AM – 5 PM EST (Night shift for PH-based applicants)100% Work-from-HomeIf you are enthusiastic about low-code app development and enjoy tackling technical challenges, we are eager to connect with you!Apply now by sending your updated CV and portfolio to: mondilla.jay03@gmail.com

Join Avery Dennison as a Technical Service Representative, where you will play a vital role in providing exceptional technical support and solutions to our clients. This position is perfect for individuals who are passionate about technology and customer service, and are looking to make a significant impact in a dynamic and innovative environment.

Become a part of Hire Hangar and collaborate with rapidly expanding global firms while advancing your long-term remote career.Position OverviewWe are on the lookout for a driven and adaptable Sales Development Representative (SDR) to augment our expanding SaaS-oriented sales team, focusing on the cybersecurity and AI sectors. This role is perfect for individuals at the beginning of their sales journey who are adept at managing inbound leads, qualifying potential clients, and arranging meetings for Account Executives. Familiarity with B2B SaaS, cybersecurity, data platforms, or AI solutions is highly advantageous.Key ResponsibilitiesHandle inbound leads from demo requests, trials, webinars, and marketing initiatives.Assess prospects against Ideal Customer Profile (ICP) criteria, including company size, use case, budget, and decision-making authority.Coordinate discovery calls and product demonstrations for Account Executives.Ensure precise activity tracking and maintain pipeline integrity within the CRM system.Conduct prompt follow-ups with inbound prospects through phone, email, and LinkedIn.Effectively communicate the company’s value proposition in SaaS, cybersecurity, or AI.Work alongside marketing and sales teams to enhance conversion rates and lead quality.

Are you an innovative problem-solver with a passion for low-code and no-code development platforms? RemoteVA PH is on the lookout for a dedicated AppSheet Technical Support Specialist to enhance our dynamic team! If you possess a strong background in AppSheet development and a desire to assist in troubleshooting and optimizing intelligent business solutions, this opportunity is tailor-made for you.Job Overview:In the role of AppSheet Technical Support Specialist, you will provide exceptional technical support, maintenance, and troubleshooting for our clients' AppSheet applications. Collaborating closely with developers and end-users, your objective will be to ensure seamless performance, data integrity, and user satisfaction.Key Responsibilities:Troubleshoot, maintain, and enhance existing AppSheet applications.Assist end-users with technical challenges related to AppSheet and Google Sheets integration.Offer suggestions for improvements and automation to enhance user experience.Help deploy updates, test new features, and guarantee data reliability.Document issues, solutions, and workflow adjustments comprehensively.Work collaboratively with team members and clients to gather requirements and provide effective support.

Job Title: Sales Development Representative (SDR) - SaaS SpecialistJob Overview:We are in search of an enthusiastic and results-driven Sales Development Representative (SDR) with a keen interest in sales and technology to become a vital part of our innovative team. The perfect candidate will excel in telemarketing and cold calling, focusing on identifying, qualifying, and cultivating fresh B2B leads for our cutting-edge SaaS solutions. You will collaborate closely with the sales and marketing teams to develop a strong pipeline of opportunities, driving growth and success for our organization.Key Responsibilities:Engage in telemarketing and cold calling activities to discover potential B2B clients and assess their business needs.Generate and qualify leads to establish a pipeline of fresh opportunities for the sales team.Conduct thorough research to gather insights on prospective clients, including identifying key decision-makers and compiling company profiles.Utilize personalized outreach strategies through phone calls, emails, and social media to engage potential clients.Communicate the value of our SaaS solutions effectively while addressing client pain points.Work in tandem with the sales and marketing teams to synchronize strategies and enhance the lead generation process.Maintain detailed records of prospecting activities and results in the CRM system.Achieve or surpass weekly and monthly KPIs for lead generation and conversion rates.

Staff AccountantWe are looking for a meticulous and driven Staff Accountant to enhance our accounting functions in a dynamic, multi-entity setting. This role will involve close collaboration with Accounts Receivable, Accounts Payable, Payroll, and facility teams to ensure financial precision, address discrepancies, and streamline internal processes.Salary: RD$21,600 per weekSchedule: Monday to Friday, 9 AM to 5 PMWork Type: RemoteGender: Open to all genders

Location: Santo DomingoCompany: Truelogic About Truelogic Truelogic delivers nearshore staff augmentation services from its base in New York, supporting digital transformation for a wide range of clients. With more than 600 professionals across Latin America, the company works closely with U.S. businesses, from startups to Fortune 500 firms, on technology projects that drive innovation and growth. Role Overview: GTM Operations Specialist The GTM Operations Specialist manages the commercial pipeline, ensuring each opportunity moves smoothly from first contact through proposal and closing. As part of the Growth team, this position monitors pipeline velocity, maintains accurate CRM data, and upholds operational standards for all active deals. The role requires strong organizational skills and close coordination with other teams to keep deals progressing and prevent any from being overlooked or stalled.

Join RemoteVA PH as a meticulous Donations Data Entry Specialist to aid our nonprofit client in accurately documenting financial contributions using LGL (Little Green Light), a donation management software akin to QuickBooks.Key Responsibilities: Efficiently input donation details into LGL while ensuring precision Regularly update and maintain donation records in Excel Provide assistance in addressing donor queries through phone and email Conduct follow-up calls when necessary Compile donation reports as needed

Job Title: Sales RepresentativeJob Description: Join our dynamic team at remote-va as a Telemarketing Sales Representative. In this pivotal role, you will actively contribute to our company's expansion by engaging with prospective clients via telemarketing, cold calls, and B2B marketing initiatives. Your primary focus will be to cultivate qualified leads, enhance client relationships, and support our sales pipeline. We are looking for someone with outstanding communication skills, a resilient and optimistic attitude, and a knack for establishing rapport through phone and email interactions.Responsibilities: Execute telemarketing strategies to identify and connect with potential clients. Conduct cold calls to introduce our offerings and generate valuable leads. Design and implement B2B marketing strategies to capture target markets. Assess leads on specific criteria to align with company goals. Arrange appointments and coordinate follow-ups for the sales team. Maintain thorough documentation of all interactions and activities in the CRM system. Meet or surpass individual and team lead generation objectives. Continuously monitor industry trends and prospective clients. Collaborate with sales and marketing teams to enhance lead generation approaches.

About InvestorFlow InvestorFlow develops CRM solutions designed for the alternative asset sector, built on Salesforce. Our digital portals help firms identify opportunities, manage relationships, and turn insights into action. The focus: productivity, transparency, and real results for clients. Role Overview: Technical Support Analyst (Entry Level) This position is based in Santiago de los Caballeros. The Technical Support Analyst role begins with the PATH (Professional Advancement Talent Hub) program, InvestorFlow’s structured pathway for early-career talent. The program includes in-depth training and mentorship, preparing participants to move into a full-time technical support position. What to Expect Start with comprehensive onboarding and training focused on technical and client support skills Receive ongoing mentorship from experienced team members Transition into a full-time Technical Support Analyst role upon successful completion of the program Who Should Apply Individuals with a technical background, whether from academic study, prior jobs, or self-guided learning People eager to apply technical knowledge in a client-facing environment Those interested in building a career in support, CRM, or the alternative asset technology sector

Join the #DespegarTeam where a group of dedicated professionals work tirelessly to create exceptional travel experiences that enrich lives. We believe in teamwork, embracing challenges, learning from mistakes, and striving for excellence.Being part of #DespegarTeam means personal growth and development; setting ambitious goals and not stopping until they are achieved. We innovate, create, learn from our experiences, and thus solidify our position as the leading travel platform in Latin America.We tackle complex problems and develop cutting-edge technological solutions to stay ahead in the travel industry.We have an exciting opportunity for individuals who:- Take charge of their professional development and aim to maximize their talents.- Are information centralizers aspiring to produce high-quality solutions.- Are natural motivators who make things happen.- Are demanding, competitive, and constantly seek to surpass expectations.

Join our dynamic team at Crewbloom as an Engagement Specialist, where your exceptional communication skills will shine. In this pivotal role, you will serve as the primary liaison for our health plan members, embodying the essence of our brand while providing invaluable support. Your mission is to cultivate meaningful relationships, enhance participation in health initiatives, and ensure that every member feels valued and understood.This role demands native-level English proficiency. While candidates with English as a second language are encouraged to apply, it is crucial to demonstrate a neutral, professional accent for effective communication with our diverse member base.Key ResponsibilitiesMember Outreach & Relationship Development: Implement phone engagement strategies that prioritize member retention through trustworthy and compassionate communication.Strategic Implementation: Design and execute customized engagement plans to boost member involvement in health plan benefits and wellness programs.Feedback Collection & Insight Analysis: Listen attentively to members to uncover challenges, gather feedback, and identify opportunities for enhancing our provider network and care delivery.Collaboration Across Functions: Partner with Marketing, Operations, and Clinical teams to ensure alignment of engagement strategies with company objectives.Issue Management: Act as the first point of contact for addressing member inquiries and complex issues with promptness and empathy.QualificationsLanguage Proficiency: Native English fluency is essential, along with outstanding verbal and written communication skills and a neutral accent.People Skills: A natural talent for building rapport quickly over the phone and handling sensitive discussions with patience and professionalism.No Specific Experience Required: Previous experience in the medical or healthcare industry is not necessary. We value your communication skills and ability to engage with people above all; we will provide the necessary industry training.Problem-Solving Attitude: Ability to think on your feet and resolve member inquiries while maintaining a positive demeanor.Organizational Ability: Proficient in managing outreach schedules and accurately documenting member interactions within a CRM or database.Technical and Work Environment Requirements:Internet Access: Reliable primary internet connection with a minimum speed of 15 Mbps and a backup connection of at least 10 Mbps that can sustain work during power outages.

Red Bull GmbH is hiring an Insights Specialist based in Santo Domingo. This position plays a key role in transforming data into clear recommendations for business decisions. The work centers on understanding market dynamics within the energy drink industry and guiding the company’s direction. Main responsibilities Analyze market trends and shifts in consumer behavior Monitor competitive activity to spot opportunities and risks Translate research findings into practical insights for marketing and brand teams Support strategic planning with data-driven recommendations Role impact This role keeps Red Bull’s marketing strategies informed and relevant. The Insights Specialist contributes to maintaining the brand’s leadership in the energy drink sector.

As an Accounts Receivable Claims Clerk, you will play a crucial role in ensuring the accuracy and compliance of claims submitted by our customers. Your responsibilities will include thoroughly reviewing claims, investigating their validity, determining appropriate settlement amounts, and maintaining comprehensive records. You will also keep open lines of communication with your team lead for approvals and clarifications.Key Responsibilities:Assess and evaluate customer claims submitted through various channels, including online, phone, and mail.Conduct in-depth investigations of claims to verify their validity and eligibility according to company policies.Gather and analyze relevant documentation to support claim decisions.Calculate and determine the appropriate settlement amounts for valid claims.Maintain meticulous records of all claim activities within the company’s database.Communicate effectively with customers regarding their claim status and updates.Work collaboratively with team leads to address complex claims and escalate issues when necessary.Identify and report any potential fraud or abuse.Stay informed on industry regulations and updates to company policies.Participate in process improvement initiatives to enhance the efficiency of the claims department.

Company Overview:One Park Financial (OPF) is a premier Financial Technology firm dedicated to empowering small businesses by bridging them with adaptable financing solutions. Our mission is to equip entrepreneurs with the necessary working capital to elevate their ventures. At OPF, we value collaboration and innovation, recognizing that our success is built on our talented team.Why Become Part of Our Team?At OPF, we cultivate a vibrant and inclusive culture that promotes teamwork, creativity, and personal development. Our workforce comprises enthusiastic individuals committed to making a positive impact. Here’s what you can look forward to when you join us:Innovative Atmosphere: Engage with state-of-the-art technology and contribute to a team that continually challenges the fintech landscape.Career Advancement: We prioritize our team members’ growth through ongoing training programs and clear pathways for career progression.Inclusive Environment: Experience a supportive workplace where your ideas are cherished, and your contributions are significant.Community Commitment: Join a company that values the role of small and medium enterprises in fostering community and national financial well-being.Performance-Driven Team: Collaborate with a dedicated team committed to excellence and crucial to our growth and success.Position OverviewThe Merchant Success Representative (MSR) serves as the initial point of contact for merchants with declined funding applications. This role balances empathy with execution — effectively conveying decline outcomes, assisting merchants in understanding their challenges, and introducing OPF's growth tools to improve their future qualifications. Previous sales experience is not required, but you should be articulate, motivated, and genuinely interested in supporting small business owners.This role follows a structured, script-guided approach. You will be trained on our established call flow and provided with detailed playbooks for every conversation stage, from delivering decline notifications to addressing objections.Your ResponsibilitiesInitiate outbound calls to merchants post-application review to communicate decisions clearly and professionally.Guide merchants through their Business Health Score, detailing the specific factors influencing their application.Uncover the underlying reasons for a merchant's decline and assist in reframing their funding pathway.Introduce OPF's digital tools and resources to help merchants enhance their Business Health Score and boost their chances of future approval.Facilitate structured conversations with merchants — ...

Join our dynamic team as a Remote Call Center Representative, where you will play a crucial role in providing exceptional customer service and support. Your primary responsibility will involve assisting customers with their inquiries and ensuring a positive experience. As part of our commitment to building an inclusive workforce, we welcome applicants from diverse backgrounds.