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Insurance Support Specialist

InsifyAmsterdam
Hybrid Full-time

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Experience Level

Experience

Qualifications

Strong communication skills in both Dutch and English. Experience in customer service or support roles. Ability to work effectively in a team-oriented environment. Proven problem-solving skills. Familiarity with insurance products is a plus.

About the job

About Us

More and more individuals across Europe are choosing to work independently as freelancers, self-employed professionals, or entrepreneurs. This mode of work provides the freedom and flexibility to decide when, how, and with whom to work. Growing your own business can be both professionally and financially rewarding.

However, being self-employed also brings uncertainties. The right insurance is crucial to prepare for the risks of entrepreneurship.

At Insify, we offer transparent, flexible, and fairly priced insurance tailored to the needs of entrepreneurs, allowing them to focus entirely on their work while knowing they can always rely on us.

Insify insures thousands of customers throughout Europe, providing reliable insurance without complicated paperwork. You can finalize an insurance policy with Insify 100% digitally, what is arranged today is insured by tomorrow.

Our Work Culture

At Insify, we operate under four core values: perseverance, impact, care, and entrepreneurship. Here’s a brief overview:
Perseverance: We embrace challenges and push through where others may stop.
Impact: We strive to make a difference in our customers' lives and value their trust in us.
Care: Our customers are always our priority. Their success is our goal.
Entrepreneurship: Innovation is in our DNA. We act swiftly and think big.

At Insify, you will become part of a close-knit team. We prefer to work in the office as much as possible. This may seem unusual for a fully online insurance provider, but we believe that a strong internal bond helps us innovate faster and serve our customers better. Such connections are best fostered through personal interactions.

We also understand that you may not be able to come to the office every day or may need time to focus. Therefore, partial remote work is possible upon agreement.

Operations Team

We are the team that builds trust at every point of contact, whether it’s during a sale, a support call, or processing a claim. We ensure that prospects and customers feel supported, heard, and valued. Speed and quality are paramount to us, and we diligently track our progress to continuously improve. Looking ahead, we are preparing for medical acceptance in 2025, a further step to strengthen our service even more.

About Insify

Insify is a pioneering insurance company that focuses on providing transparent, flexible, and fairly priced insurance solutions tailored for freelancers and entrepreneurs. We prioritize customer experience and streamline processes to ensure that our clients receive the best service possible.

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