Integration Support Engineer at Yenlo | Colombo, Sri Lanka

YenloColombo, Western Province, Sri Lanka

Hybrid Full-time

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Experience Level

Entry Level

Qualifications

Qualifications:Proficiency with the Boomi iPaaS platform is highly desirable. Strong analytical and problem-solving skills. Excellent communication and interpersonal abilities. Ability to work collaboratively in a team-oriented environment. Experience in integration technologies and API management. A degree in Computer Science, Information Technology, or a related field is preferred.

About the job

About the Role

Are you enthusiastic about integration technologies and eager to be a reliable resource for customers? As an Integration Support Engineer specializing in Boomi at Yenlo, you will assist our global clientele with their integration and API needs on the Boomi iPaaS platform. Your blend of technical acumen and customer-oriented approach will ensure seamless operations and effective solutions across various modules.

This role is based in our Colombo office, and it is essential to be present 2-3 days a week.

About Yenlo
Yenlo is a premier provider of integration solutions, focusing on API management, integration technologies, and Identity & Access Management. With a team of over 100 dedicated IT specialists, along with our support staff, we deliver technical expertise and a commitment to innovative, challenging projects.

We emphasize hybrid and cloud-based iPaaS technologies, collaborating closely with industry leaders such as WSO2, Boomi, Microsoft Azure, and AWS. Since 2008, we have proudly held the status of a Platinum Partner with WSO2 and have been honored as “Best Partner 2021 and 2022” for our low-code solutions. Our strong partnerships span across Europe and the US.

Yenlo’s international presence includes colleagues and offices in the Netherlands (Schiphol-Rijk HQ and Haaren), Germany, Spain, Sri Lanka, the US, and Canada. Our primary language is English, reflecting our diverse workforce and global customer base. We cater to mid-sized companies and large enterprises across various sectors, including finance, government, healthcare, education, retail, and transportation. Notable clients include Boeing, Bugaboo, and Hard Rock Café, among others. With an annual revenue of €32 million, Yenlo remains a pivotal player in advancing digital transformation worldwide.

Responsibilities

Serve as the first and second-line technical support for Boomi-related inquiries and incidents.
Analyze, troubleshoot, and resolve issues related to Boomi integrations and processes.
Investigate functional and technical errors, coordinating escalations as necessary.
Assist customers in restoring services and reducing operational disruptions.
Collaborate closely with integration consultants, developers, and managed services teams.
Document technical processes and develop user guides.

About Yenlo

Yenlo is a global leader in integration solutions, excelling in API management, integration technology, and Identity & Access Management. With a dedicated team of IT professionals, we deliver innovative solutions that drive technical excellence.

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Integration Support Engineer at Yenlo | Colombo, Sri Lanka

Experience Level

Qualifications

About the job

About Yenlo

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