About the job
At MaintainX, we are at the forefront of Asset and Work Intelligence, providing innovative cloud-based solutions tailored for industrial and frontline environments. Our advanced IoT-enabled platform enhances reliability, safety, and operational efficiency for physical equipment and facilities. Serving over 13,000 businesses, including industry leaders like Duracell, Univar Solutions Inc., Titan America, McDonald's, Brenntag, Cintas, Xylem, and Shell, we are committed to driving operational excellence.
Following our recent achievement of a $150 million Series D funding round, we have reached a total funding of $254 million, establishing a company valuation of $2.5 billion.
The Integrations Consultant is pivotal in our post-sales journey, collaborating closely with clients to spearhead and execute integration projects. As a recognized expert in system integration and our product suite, you will facilitate clients through the integration process, guaranteeing a smooth and successful implementation. Your role encompasses project management, technical acumen, and client relationship cultivation to ensure satisfaction and project triumph.
Key Responsibilities:
- Oversee integration projects from inception to completion, ensuring that timelines and milestones are achieved.
- Engage with clients to define and maintain project scope, objectives, and deliverables.
- Evaluate client systems and requirements to craft effective integration solutions.
- Diagnose technical challenges and offer solutions throughout the integration journey.
- Utilize your technical expertise to provide insightful integration guidance, particularly regarding our Open REST APIs.
- Develop and present comprehensive integration plans that clarify the full scope of our integration processes for both MaintainX and our clients.
- Act as the primary liaison for clients throughout the integration phase.
- Foster strong client relationships by delivering outstanding service and support.
- Educate client personnel on the effective use of integrated systems.
- Collaborate with the MaintainX Integration, Engineering, and Product teams to prioritize and address customer needs.
- Work directly with Sales Engineers, Solution Architects, and Integration Developers to translate client needs.
- Coordinate with third-party solution integrators to communicate client requirements and manage integration projects.
- Demonstrate knowledge of Tech Stack components including TypeScript, NodeJS, React, and others.
