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Experience Level
Experience
Qualifications
Proven experience in developing diverse media formats (audio, video, animations, graphics) to enhance online learning. Exceptional English language proficiency and strong communication skills. A minimum of 1-2 years of professional experience in content writing and development. Familiarity with Learning Management Systems (LMS) is a plus.
About the job
Are you passionate about crafting compelling narratives and transforming content into engaging learning experiences? Join our dynamic Customer Success team at MindTickle as an Interactive Content Developer!
In this role, you will play a crucial part in converting traditional customer materials, such as documents, videos, and presentations, into interactive content using the MindTickle platform. Your goal will be to create structured, user-friendly, and visually appealing content that resonates with learners. By stepping into the shoes of the user, you will determine the most effective content formats and presentations.
About MindTickle
Backed by Accel Partners, MindTickle is at the forefront of innovative startups, leading the charge in a new product category. Recognized as one of the top 50 innovative companies globally by TiE in 2015, our SaaS technology enables hyper-growth companies—including Cloudera, Nutanix, AppDynamics, Qualtrics, and Couchbase—to enhance and scale their sales operations. Our cutting-edge sales readiness platform integrates social, mobile, cloud, analytics, and gamification to deliver unmatched results. MindTickle has been celebrated as the 'Coolest Startup to Work For' by Business Today in 2013 and was honored as the second most promising startup by Financial Express. In 2014, we earned the title of 'Cool Vendor' from Gartner. This is an exciting time to join the MindTickle team as we continue to redefine the sales readiness landscape.
Our MissionIn today's healthcare landscape, patients often find themselves at a disadvantage, relying on outdated insurance directories and enduring long waits for care. At Zocdoc, we believe that healthcare should prioritize patients, providing them with the information and options they need. Our platform empowers patients to easily find and book both in-pe…
Join Endava as a Senior AS400-Synon RxClaim Tester where you will play a pivotal role in ensuring the quality and performance of our software solutions. You will collaborate with cross-functional teams to deliver exceptional results and contribute to our commitment to excellence.Your responsibilities will include designing test plans, executing manual and automated testing, and reporting on software quality metrics. As a senior tester, you will mentor junior team members and bring innovative testing strategies to the forefront of our projects.
About CertifyOS:At CertifyOS, we are revolutionizing healthcare by providing the foundational infrastructure for next-generation provider data products. Our platform serves as the definitive source of truth for provider data, ensuring efficiency, accessibility, and innovation in healthcare. We empower users with seamless access to actionable data across the entire healthcare ecosystem.What makes us unique? Our state-of-the-art, API-first, UI-agnostic platform excels in automating licensing, enrollment, credentialing, and network monitoring. With direct connections to hundreds of primary sources, we enhance visibility throughout the provider network management process. Our seasoned team, boasting over 25 years of collective experience at Oscar Health, is supported by renowned venture capital firms sharing our vision of a transformative healthcare cloud that eliminates barriers to provider data.At CertifyOS, we believe technology is only as good as the people behind it. We cultivate a meritocratic environment that values every voice and fosters trust, transparency, and accountability. We invite passionate individuals to join us on this exciting journey to redefine healthcare data infrastructure.Role OverviewWe are on the lookout for a dedicated Technical Support Engineer (TSE) who will adeptly resolve technical challenges faced by our customers and internal teams. This pivotal role connects the dots between customers, operations, and engineering, focusing on troubleshooting platform issues, investigating data and integration challenges, and ensuring prompt resolutions while upholding stringent SLAs.The ideal candidate will possess strong technical skills, be detail-oriented, customer-centric, and thrive in a fast-paced healthcare SaaS environment.Key ResponsibilitiesCustomer & Ticket SupportManage and oversee technical support tickets from initiation to resolution using tools like Zendesk or Jira.Investigate and rectify platform issues, data inconsistencies, automation failures, and workflow errors.Document findings, root causes, and resolutions clearly for each issue.Provide timely updates to customers and internal stakeholders to ensure transparency and confidence.Technical TroubleshootingAnalyze logs, API responses, database records, and system behavior to pinpoint root causes.Conduct SQL queries and troubleshoot effectively to resolve issues.
About UsAt Abacus Insights, we are revolutionizing the utilization of data for health plans. Our straightforward mission is to enhance the usability of healthcare data, empowering decision-makers to act swiftly and confidently. We facilitate the dismantling of data silos, establishing a unified and reliable data foundation that drives improved decision-making—enabling health plans to enhance outcomes, minimize waste, and provide superior experiences for both members and providers.Supported by $100 million from esteemed investors, we are addressing significant challenges in an industry ripe for transformation. Our platform supports GenAI applications by providing clean, interconnected, and dependable healthcare data that streamlines automation, prioritization, and decision workflows—positioning us as industry leaders.Our innovation thrives on collaboration. We value boldness, curiosity, and teamwork, believing that the best ideas emerge from collective effort. If you are ready to contribute to meaningful change, we invite you to join us in shaping the future.About the RoleWe are looking for a skilled Business Solutions Manager to enhance client collaborations by translating business requirements into impactful, data-centric solutions. This role involves close collaboration with clients and internal teams to define needs, validate solutions, and guarantee successful implementations across various business domains and data applications.Your Day-to-Day ResponsibilitiesClient Solutions & Requirements ManagementDrive client requirements gathering and analysis alongside subject matter experts.Craft comprehensive Business Requirements Documents (BRDs), including acceptance criteria and non-functional requirements.Convert client needs into effective solution deliverables.
About UsAt Abacus Insights, we are revolutionizing the utilization of healthcare data for health plans. Our aim is straightforward: to make healthcare data actionable so that decision-makers can respond swiftly and confidently. We dismantle data silos to establish a unified, trustworthy data infrastructure that enhances decision-making, improves outcomes, minimizes waste, and elevates the experiences of both members and providers.With $100 million in backing from leading investors, we are addressing significant challenges in a sector ripe for transformation. Our platform supports Generative AI applications by providing clean, interconnected, and reliable healthcare data that facilitates automation, prioritization, and decision-making workflows, positioning us as industry leaders.Our innovation is driven by our people. We value boldness, curiosity, and collaboration, believing that the best ideas emerge from teamwork. Are you ready to make a meaningful impact? Join us in shaping the future together.
About UsAt Abacus Insights, we are revolutionizing the management of data for health plans. Our mission is straightforward: to make healthcare data accessible and actionable, enabling decision-makers in care and cost management to respond swiftly and confidently. We facilitate the dismantling of data silos to establish a unified, trustworthy data infrastructure. This foundation enhances decision-making, leading to improved outcomes, minimized waste, and superior experiences for both members and providers. Supported by $100M in funding from leading investors, we are addressing significant challenges within a transformative industry. Our platform empowers GenAI initiatives by providing clean, interconnected, and reliable healthcare data that underpins automation, prioritization, and decision workflows, positioning us at the forefront of innovation. Our innovative spirit is fueled by our people. We embrace boldness, curiosity, and collaboration, believing that the best ideas emerge from teamwork. Are you ready to make a difference? Join us and let's shape the future together.About the RoleWe are on the lookout for a skilled Data Engineer to join our vibrant and rapidly growing Tech Ops team. With significant growth on the horizon, this role presents a unique opportunity to make a substantial technical impact. You will collaborate with clients, data vendors, and internal engineering teams to design, implement, and optimize intricate data integration solutions within a modern, large-scale cloud setting.Utilizing your advanced expertise in distributed computing, data architecture, and cloud-native engineering, you will create scalable, resilient, and high-performance data ingestion and transformation pipelines. As a trusted technical advisor, you will assist clients in adopting Abacus’s core data management platform and ensure high-quality, compliant data operations throughout the lifecycle.Your Day-to-Day ResponsibilitiesArchitect, design, and implement high-volume batch and real-time data pipelines using PySpark, SparkSQL, Databricks Workflows, and distributed processing frameworks.Develop comprehensive ingestion frameworks that integrate with Databricks, Snowflake, AWS services (S3, SQS, Lambda), and vendor data APIs, ensuring data quality, lineage, and schema evolution.Establish data modeling frameworks, including star/snowflake schemas and more.
About UsAt Abacus Insights, we are revolutionizing the utilization of data for health plans. Our mission is straightforward: to make healthcare data accessible and actionable, empowering decision-makers to act swiftly and confidently. We dismantle data silos to establish a unified, reliable data foundation that enhances decision-making capabilities, ultimately leading to improved outcomes, minimized waste, and enriched experiences for both members and providers.With a robust backing of $100 million from premier investors, we are addressing significant challenges in an industry poised for transformation. Our platform supports Generative AI use cases by providing clean, interconnected, and dependable healthcare data, facilitating automation, prioritization, and decision-making workflows—positioning us as industry leaders.Our innovative spirit thrives on collaboration and curiosity; we believe that the most impactful ideas emerge from teamwork. Are you ready to make a difference? Join us in shaping the future.About the RoleWe are on the lookout for a Senior Data Quality Assurance Engineer to enhance and oversee data quality across our data platforms and client solutions. In this pivotal role, you will spearhead complex data validation initiatives, develop testing strategies, and serve as a trusted collaborator to Engineering, Product, and Operations teams. You will establish data quality standards, promote automation, and ensure the delivery of reliable, production-grade data solutions at scale.Your Day to DayLead the data quality strategy and execution across various projects and datasets.Collaborate with Engineering, Product, Operations, and Project Management to influence data design and quality outcomes early in the development lifecycle.Conduct advanced data analysis and validation on large-scale, client-specific, and healthcare datasets.Design, execute, and review intricate test plans and test cases, incorporating both automated and manual testing methodologies.Identify systemic data quality risks, conduct root-cause analyses, and collaborate with teams to implement resolutions.Define, refine, and document QA standards, best practices, and verification protocols.Mentor junior QA engineers, providing expertise in testing methodologies and data validation techniques.
