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Internal Process Optimization Specialist

bunqAmsterdam, Noord-Holland, Netherlands
On-site Full-time

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Experience Level

Experience

Qualifications

You possess a solid grasp of software development principles and hands-on experience with APIs. While you may not be a senior developer, you can read code and comprehend system interactions. Demonstrated experience with low-code/no-code automation tools (e.g., n8n, Zapier, Make). Direct experience with n8n is a significant advantage, and familiarity with BPMN is beneficial. You are an effective communicator with strong stakeholder management capabilities, adept at building relationships and securing buy-in from teams across the organization. Fluency in English is a must. You are a proactive problem-solver who naturally challenges the status quo, always seeking opportunities to enhance processes. You excel at deconstructing complex challenges and crafting simple, scalable solutions.

About the job

At bunq, we are not merely creating a banking application; we are revolutionizing the way individuals globally experience financial independence. As our Internal Process Optimization Specialist, you will play a pivotal role in driving our operational efficiency. Your primary goal will be to assess, redesign, and automate the internal processes that our teams and users depend on daily.

Embrace Ownership

In this role, you will collaborate across the organization to pinpoint bottlenecks, eradicate inefficiencies, and develop scalable solutions.

  • Conduct in-depth analyses of our internal workflows to uncover inefficiencies, bottlenecks, and pain points that impede team performance and success.

  • Design, build, and maintain robust automated workflows utilizing low-code platforms (such as n8n) and custom scripts to eliminate manual tasks and streamline end-to-end operations.

  • Transform raw operational data into clear, actionable insights. You will be responsible for creating dashboards and reports for process owners and team leads to facilitate data-driven decision-making.

  • Engage closely with stakeholders from various departments to understand their challenges, gather requirements for process enhancements, and effectively oversee the implementation of new solutions.

About bunq

At bunq, we are not just transforming banking; we are empowering individuals to take control of their financial future. By focusing on innovation and user experience, we are redefining how banking operates in the modern world.

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