About the job
At bunq, we are not merely creating a banking application; we are revolutionizing the way individuals globally experience financial independence. As our Internal Process Optimization Specialist, you will play a pivotal role in driving our operational efficiency. Your primary goal will be to assess, redesign, and automate the internal processes that our teams and users depend on daily.
Embrace Ownership
In this role, you will collaborate across the organization to pinpoint bottlenecks, eradicate inefficiencies, and develop scalable solutions.
Conduct in-depth analyses of our internal workflows to uncover inefficiencies, bottlenecks, and pain points that impede team performance and success.
Design, build, and maintain robust automated workflows utilizing low-code platforms (such as n8n) and custom scripts to eliminate manual tasks and streamline end-to-end operations.
Transform raw operational data into clear, actionable insights. You will be responsible for creating dashboards and reports for process owners and team leads to facilitate data-driven decision-making.
Engage closely with stakeholders from various departments to understand their challenges, gather requirements for process enhancements, and effectively oversee the implementation of new solutions.

