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Internal Sales Associate

WeekdayBengaluru, Karnataka, India
On-site Full-time ₹600K/yr - ₹800K/yr

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Experience Level

Experience

Qualifications

Required Qualifications:Bachelor's degree in Engineering (Mechanical, Industrial, or a related field). Proficient in using CX and CRM tools for effective customer relationship management. Demonstrated experience in an MNC environment with cross-functional collaboration. Skilled in Microsoft Office Suite (Excel, Word, PowerPoint) and MIS reporting. Ability to multitask, prioritize effectively, and thrive in a fast-paced work environment.

About the job

We are seeking a dedicated Internal Sales Associate to join our team in Bengaluru. This position plays a crucial role in managing customer interactions, handling quotations and purchase orders, and supporting our external sales teams to ensure seamless sales processes. The successful candidate will possess engineering expertise, a strong understanding of customer experience (CX) and customer relationship management (CRM) tools, and experience in a multinational corporation (MNC) environment.

Key Responsibilities:

Customer Engagement & Sales Support:

  • Address customer inquiries and deliver comprehensive product information.
  • Respond to Requests for Quotations (RFQs) by preparing and sending accurate quotations tailored to customer needs.
  • Process purchase orders (POs) and maintain timely follow-ups with clients.
  • Build and sustain strong customer relationships through effective communication and support.

Sales Coordination & CRM Management:

  • Update and maintain customer interaction records within the CRM system to monitor sales activities.
  • Analyze customer needs and provide valuable insights to the external sales team.
  • Manage documentation and coordination for import and export transactions.
  • Generate and evaluate Management Information System (MIS) reports for sales tracking and performance assessment.

External Sales Support:

  • Collaborate closely with the external sales team to provide essential back-end support.
  • Assist in lead generation, follow-ups, and converting inquiries into successful sales.

About Weekday

Weekday is a dynamic and innovative company focused on delivering high-quality services to our clients. We pride ourselves on fostering a collaborative and inclusive workplace that encourages professional growth and development.

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