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IT Analyst at Valon | Phoenix

ValonPhoenix
On-site Full-time

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Experience Level

Entry Level

Qualifications

QualificationsBachelor's degree in Information Technology, Computer Science, or a related field. Strong problem-solving skills and an ability to work collaboratively in a team environment. Excellent communication skills, both written and verbal. Experience with technical support and troubleshooting. Familiarity with IT infrastructure and tools is preferred.

About the job

Join Our Team at Valon

At Valon, we are at the forefront of revolutionizing mortgage servicing and consumer direct lending through a technology-driven approach. Supported by Andreessen Horowitz (a16z) and managing over $130 billion in loans, we have developed our platforms from scratch—eschewing outdated legacy systems—to enhance transparency, efficiency, and customer care for homeowners, lenders, and investors. Our modern, AI-integrated operating system is paving the way for automation, compliance, and continuous improvement across our services.

Our mission is to empower homeowners by simplifying the mortgage experience, ensuring it is secure and financially empowering. We unite top-tier engineers, servicing experts, lending professionals, and operations leaders who are passionate about transforming the homeowner journey. As we reshape the landscape of servicing and lending, we are also creating opportunities for talented individuals to influence the future of the industry.

As Valon expands its reach across multiple states, we are excited to offer new roles and career paths. Joining our team means becoming part of a rapidly growing company where innovation, collaboration, and customer impact are paramount. The journey into the future of regulated finance starts here, and we want you to be a part of it.

The Valon IT Team

Our IT team is a small, close-knit group that thrives on collaboration and support. Each member plays an essential role in our successes, understanding each other's responsibilities in detail. Valon’s IT leadership is committed to fostering professional growth and promoting from within, ensuring your career flourishes without stagnation.

Role Overview

As an IT Analyst, you will provide support to all departments and employees at Valon, playing a crucial role in the success of our servicing operations. You will collaborate with high-level stakeholders to maintain our fast-paced office operations, responding promptly and accurately to technical support requests, including hardware repairs, equipment relocations, and system access. Your role will involve testing, adopting, and implementing new technologies that drive Valon’s mission to innovate the servicing industry.

About Valon

Valon is dedicated to redefining mortgage servicing and lending with a cutting-edge technology approach. We prioritize transparency, efficiency, and customer care, ensuring a transformative experience for homeowners, lenders, and investors.

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