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IT Asset Engineer

Penumbra, Inc.Alameda, CA
On-site Full-time $85K/yr - $120K/yr

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What You'll Do• Manage the lifecycle of IT assets, including procurement coordination, deployment, maintenance, refresh activities, reclamation, and disposal in line with established processes.• Ensure accurate asset records are maintained within the CMDB, with timely updates and compliance with defined ITIL-based standards.• Adhere to established asset management policies and procedures to support compliance with software licensing and security requirements.• Collaborate with cross-functional teams (e.g., IT Experience Services, HR, Finance) to ensure accurate asset data and assist with procurement and cost tracking.• Participate in inventory audits and asset reconciliation efforts, identifying discrepancies and escalating risks as necessary.• Assist with inventory management, hardware logistics, and deployment activities according to documented ITIL practices.• Contribute to documentation initiatives, including the updating of SOPs and knowledge articles related to asset management processes.• Engage in system enhancements or tool implementations by supporting testing, data validation, and workflow updates.• Generate and present asset data and reporting metrics to leadership to support operational reviews and decision-making. What You Bring• A Bachelor’s degree in computer science or a related field, along with 5+ years of relevant experience, or an equivalent combination of education and experience.• Proficient understanding of ServiceNow asset management.• ITIL and ITSM certification.• Strong grasp of ITIL Service Asset and Configuration Management (SACM) best practices.

About the job

As an IT Asset Engineer at Penumbra, you will be pivotal in shaping the company's strategic objectives. This position focuses on assisting employees with their information technology equipment needs and addressing any issues concerning end-user hardware and asset management. You will be responsible for maintaining precise and timely records of IT assets in the organization’s IT Asset Management (ITAM) system and for overseeing hardware inventory throughout its lifecycle.

Your role will involve collaboration with various IT teams to facilitate equipment provisioning, deployment, maintenance, and retirement tasks. You will monitor asset-related incidents, help identify recurring issues, and escalate trends as necessary. Additionally, you will support reporting initiatives and contribute to the development of cost-effective asset management practices while ensuring compliance with internal policies and standards.

The ideal IT Asset Engineer will possess strong attention to detail, adept technical troubleshooting skills, and the ability to execute established ITAM processes efficiently in a cooperative team environment.

About Penumbra, Inc.

Penumbra, Inc. is a global healthcare company that innovates and develops medical devices and therapies to improve patient care. We are committed to providing cutting-edge technology and solutions that enhance the quality of life for patients worldwide.

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