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Experience Level
Entry Level
Qualifications
The ideal candidate will possess a strong foundation in IT support and systems administration. Key qualifications include:Proficiency in troubleshooting hardware and software issues. Familiarity with networking concepts and systems. Excellent communication skills to assist employees effectively. Ability to work independently and as part of a team. Previous experience in a similar role is a plus.
About the job
Join Braze, a cutting-edge company specializing in customer engagement solutions, as an IT Associate. In this crucial role, you will assist in maintaining and optimizing our IT infrastructure, ensuring seamless operations across our various departments. You will collaborate with team members to troubleshoot technical issues, implement solutions, and support our employees with their IT needs.
About Braze, Inc.
Braze, Inc. is a leading provider of customer engagement solutions that empower brands to deliver personalized and meaningful interactions with their customers. Our innovative platform enhances customer experiences through data-driven insights and targeted messaging, helping businesses to grow and thrive in a competitive landscape.
Role overview The Senior Director of Partnerships at Braze shapes and drives the company’s alliance strategy from the Chicago office. This position takes ownership of both planning and execution, ensuring that key partnerships align with business goals and market opportunities. Key responsibilities Lead and mentor a team dedicated to partnership success. Bui…
Join Braze as a Business Development Representative, where you will play a pivotal role in driving business growth and developing relationships with potential clients. This is an exciting opportunity to immerse yourself in the dynamic world of customer engagement solutions.Your responsibilities will include identifying new business opportunities, nurturing leads, and collaborating with sales and marketing teams to create effective strategies. Bring your passion for technology and strong communication skills to help drive our mission forward.
Join Flywire as a Site Reliability Engineering Manager II, where you will play a pivotal role in ensuring the reliability and performance of our systems. You will lead a talented team of engineers, guiding them to enhance our infrastructure and implement innovative solutions. If you are passionate about technology and thrive in a dynamic environment, this is the perfect opportunity for you!
Join Braze as a Senior Full-stack Software Engineer, where you will be instrumental in developing innovative software solutions that enhance user experience across our platforms. In this role, you will utilize your expertise in both front-end and back-end technologies to build scalable applications that meet the evolving needs of our customers.
We are seeking a talented and experienced Lead Design Engineer to join our innovative team at Braze. In this pivotal role, you will be responsible for leading design initiatives and driving engineering solutions that enhance our product offerings and user experience. Your expertise will guide our design processes, ensuring that our products not only meet but exceed industry standards. If you are passionate about design and engineering and have a proven track record of leadership, we want to hear from you!
Role overview The Senior Incident Manager at Braze, Inc. will be based in the Chicago office. This position centers on protecting the reliability of Braze’s services and working to minimize any disruptions for clients. What you will do Lead incident response, coordinating with multiple teams to address and resolve service issues as they arise. Collaborate with both technical and business groups to reduce the impact of incidents on customers. Identify and drive improvements in incident management processes to help strengthen overall service reliability. Impact This role is essential for maintaining smooth operations at Braze. By supporting high standards for uptime and customer trust, the Senior Incident Manager helps ensure that Braze’s services remain dependable for clients.
We are seeking a dynamic and driven Senior Account Executive to join our Scale team at Braze. In this pivotal role, you will leverage your expertise in sales and relationship management to connect with enterprise clients, driving the adoption of our cutting-edge customer engagement platform. You will champion the needs of our clients, ensuring they receive exceptional service while helping them unlock the full potential of our solutions.As a Senior Account Executive, you will be instrumental in identifying new business opportunities, nurturing client relationships, and achieving sales targets. Your deep understanding of the SaaS landscape and customer engagement strategies will enable you to provide tailored solutions that meet the unique needs of each client.
Since 1985, Advanced Technology Services (ATS) has been a leader in industrial maintenance, operating throughout the United States, Mexico, and the United Kingdom. Our team of experts is dedicated to optimizing factory operations and enhancing reliability.Desde 1985, Advanced Technology Services (ATS) ha sido un líder en mantenimiento industrial, operando en los Estados Unidos, México y el Reino Unido. Nuestro equipo de expertos se dedica a optimizar las operaciones de las fábricas y mejorar la fiabilidad.Key Responsibilities:Promote and uphold the ATS safety culture.Ensure adherence to regulatory standards and ATS policies.Collaborate with both internal and external clients to develop engineered solutions that enhance reliability and throughput.Identify capital expenditure opportunities for equipment replacements, including ROI development and communication.Lead the implementation of operating systems, critical elements, and best practices that foster a reliability-centric culture.Apply precision maintenance tools and practices proficiently.Possess a comprehensive understanding of reliability-centered maintenance and the associated deliverables (equipment-specific maintenance plan - ESMP).Engage with the maintenance team to utilize predictive, preventative, and precision maintenance technologies aimed at risk identification and mitigation prior to equipment failures.Conduct and comprehend failure mode and effects analysis.Leverage advanced knowledge of Work Execution Management (WEM) to train and mentor on identified gaps and improvements from reliability strategy performance sessions.Facilitate and coach the ATS Root Cause, Bad Actor, and Fault Tree Analysis processes.Work in partnership with leadership to ensure alignment on ATS and customer KPIs.
Role Overview Braze is growing globally and building on a culture that values teamwork, high standards, and open communication. The company supports a balance between work and personal life, encouraging autonomy and accountability. Team members bring curiosity and a range of interests, creating a lively workplace where different perspectives are welcome. The Solutions Consulting team at Braze connects technology with business strategy. Team members combine technical expertise with clear communication, helping clients understand and invest in Braze’s products. What You Will Do Act as a trusted advisor to prospective clients in the Media and Entertainment sector during the sales process. Showcase product knowledge and strategic thinking to guide successful client engagements. Lead complex technical evaluations from start to finish, serving as a technical expert in Media and Entertainment. Mentor and support other Solutions Consultants to strengthen the team’s practice. Collaborate with Sales, Product, Security, and Marketing teams to deliver results for customers. Manage deal strategy and technical validation throughout intricate sales cycles. Travel up to 50% during peak periods as needed. Location This position is based in the Chicago office. Who Will Thrive Comfortable leading technical and strategic conversations with clients. Experienced in managing complex sales cycles and technical evaluations. Enjoys mentoring colleagues and sharing expertise. Values collaboration across multiple teams. Willing to travel as required by the role.
Rithum™ stands as the premier global commerce network, enhancing the collaboration between brands, suppliers, and retailers to create unparalleled e-commerce experiences. Our innovative platform equips brands and retailers with the tools to accelerate growth, streamline operations, expand product offerings, and boost profit margins. More than 40,000 companies, representing over $50 billion in annual GMV, place their trust in Rithum to drive their business across diverse channels. Our comprehensive commerce, marketing, and delivery solutions empower clients to craft optimized consumer shopping journeys from start to finish. Overview The Database Reliability Engineering (DBRE) team at Rithum is dedicated to ensuring the availability, reliability, and observability of our extensive database systems. Emphasizing automation, we aim to minimize manual tasks and continuously seek improvements in our processes. Our management of a large-scale SQL Server environment encompasses hundreds of instances across hybrid infrastructures (on-prem VMware and AWS) and includes various relational and NoSQL database platforms such as MongoDB, DynamoDB, Elasticsearch, MySQL, Postgres, and Redis. These systems are integral to all business operations. The DBRE team fosters a culture of curiosity, transparency, collaboration, and lifelong learning. As a Senior Database Reliability Engineer, you will embody and promote these values among your peers. Your role will involve managing diverse database systems while leading your own technically focused projects. Responsibilities Ensure the highest levels of availability and reliability for mission-critical database systems across hybrid infrastructures. Design, implement, and maintain SQL Server Always-on Availability Groups, clustering, and replication topologies while continually enhancing observability across all database systems. Lead significant database upgrade initiatives and modernization projects, providing support to fellow engineers and teams in utilizing database systems effectively. Enhance observability through telemetry, performance analysis, and proactive monitoring techniques. Drive process improvements via automation, implementing operational workflows using PowerShell, Python, and CI/CD tools. Safeguard and secure all data effectively. Engage in our on-call rotation duties. Troubleshoot and optimize high-load production systems, addressing complex performance and replication challenges. Lead technical responses during high-severity incidents.
Role overview The Senior Lead AI Solutions Consultant at Braze, Inc. will play a key part in shaping how advanced AI technologies enhance customer engagement. Based in Chicago, this role centers on designing and delivering AI-driven solutions that align with business objectives and improve user experiences. Collaboration is essential in this position. The consultant works alongside teams from different departments to ensure that AI initiatives support company goals and drive meaningful results for customers. What you will do Apply advanced AI methods to develop solutions that boost customer engagement Work with cross-functional teams to design and implement AI projects Focus on delivering tools and strategies that improve user experiences and support business growth Location This position is based in Chicago.
Join Braze as a Senior AI Success Manager, where you will be at the forefront of enhancing customer experiences through innovative AI solutions. In this role, you will be responsible for leading customer success initiatives, ensuring that our clients leverage our AI capabilities to drive engagement and satisfaction. You will collaborate closely with cross-functional teams to deliver exceptional service and maximize the value of our platform.
Since 1985, Advanced Technology Services (ATS) has established a strong footprint in the United States, Mexico, and the United Kingdom. Our team of experts specializes in Industrial Maintenance, dedicated to enhancing factory operations and efficiency.Fundada en 1985, Advanced Technology Services (ATS) ha establecido una sólida presencia en los Estados Unidos, México y el Reino Unido. Nuestro equipo de expertos se especializa en mantenimiento industrial, dedicado a mejorar las operaciones y la eficiencia de las fábricas.Key Responsibilities:Foster a strong safety culture within ATS.Ensure adherence to regulatory standards and ATS policies.Collaborate with internal and external clients to devise engineered solutions that enhance reliability and production throughput.Identify capital expenditure opportunities for equipment upgrades, developing and communicating return on investment (ROI) strategies.Promote operating systems, critical elements, and best practices to cultivate a culture of precision reliability.Apply common precision tools and practices effectively.Demonstrate a comprehensive understanding of reliability-centered maintenance and equipment-specific maintenance plans (ESMP).Work actively with the maintenance team utilizing predictive, preventative, and precision maintenance technologies to preempt failures and optimize maintenance execution.Conduct and apply failure mode and effects analysis (FMEA).Have a deep understanding of Work Execution Management (WEM) to mentor and improve processes identified during reliability strategy sessions.Lead training and coaching on ATS’s Root Cause, Bad Actor, and Fault Tree Analysis methodologies.Work in alignment with leadership to track and meet ATS/Customer KPIs.
Join Braze, a cutting-edge company specializing in customer engagement solutions, as an IT Associate. In this crucial role, you will assist in maintaining and optimizing our IT infrastructure, ensuring seamless operations across our various departments. You will collaborate with team members to troubleshoot technical issues, implement solutions, and support our employees with their IT needs.
Join Braze as an Account Executive specializing in Emerging Enterprises, where you will play a pivotal role in engaging with innovative clients and driving growth. In this dynamic position, you will leverage your expertise to foster relationships, understand client needs, and deliver tailored solutions that enhance their customer engagement strategies.
Join Braze as a Lead Solutions Consultant, where you will leverage your expertise to drive innovative solutions for our clients. In this pivotal role, you will collaborate with cross-functional teams to deliver high-impact projects that enhance customer engagement and satisfaction. Your analytical skills will be essential in understanding client needs and translating them into actionable strategies.
As a Technical Account Manager at Braze, you will play a pivotal role in ensuring the success of our clients by providing exceptional technical support and strategic guidance. You will collaborate closely with cross-functional teams to drive customer satisfaction and retention while helping clients maximize the value of our innovative customer engagement solutions.
Braze is a global company with a team that values high standards, collaboration, and a healthy work-life balance. The organization supports equity and opportunity for everyone, both within the company and in the broader community. Culture and Values Ambition and accountability are central at Braze. Team members are encouraged to work independently and bring their unique perspectives forward. Curiosity and openness to new ideas shape daily interactions and drive the company’s growth. Who Succeeds in This Role Individuals who set ambitious goals, adapt to changing situations, and take initiative are well supported here. Braze seeks people who want to contribute actively and grow with a dedicated team. Location This Account Executive, Emerging Enterprise position is based in Chicago.
As an Engagement Manager II at Braze, you will play a pivotal role in driving the success of our clients by developing and managing their engagement strategies. This role requires a blend of strategic thinking, project management skills, and a deep understanding of our product offerings. You will collaborate closely with cross-functional teams to ensure that our clients are not only satisfied but are achieving their desired outcomes.
Join Braze as a Strategic Enterprise Account Executive, where you'll play a pivotal role in driving growth and building strong relationships with our prestigious enterprise clients. In this dynamic position, you'll leverage your sales expertise to identify opportunities and develop tailored solutions that meet client needs.Your responsibilities will include prospecting, nurturing leads, and closing deals while collaborating with cross-functional teams to enhance the customer experience. If you are passionate about technology and have a track record of success in B2B sales, we want to hear from you!