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IT Desktop Support Engineer

On-site Full-time

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Experience Level

Experience

Qualifications

Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience). A minimum of 5 years of IT experience, with a strong background in desktop support and infrastructure management. In-depth technical knowledge of Windows and Mac OS, Microsoft 365, Okta, networking, and hardware troubleshooting. Hands-on networking experience is essential. Proven ability to balance hands-on IT support with local leadership responsibilities. Exceptional communication and interpersonal skills, with the capability to assist users across all organizational levels.

About the job

Join Black Duck Software, Inc., a leader in application security, dedicated to helping organizations develop secure and high-quality software. Our innovative solutions in SAST, SCA, and DAST empower teams to swiftly identify and rectify vulnerabilities within proprietary code, open source components, and application behavior. With our industry-leading tools and expertise, we facilitate enhanced security and quality throughout the DevSecOps process and the software development lifecycle.

With over two decades of experience, Black Duck boasts the world’s largest knowledge base of open-source software intelligence, which informs critical security decisions globally. Our extensive database includes data on open-source components, vulnerability intelligence, software licensing, and associated metadata, powering our top-notch software composition analysis and AI-driven security solutions.

Role Overview:We are looking for a skilled IT Desktop Support Engineer to manage all technology operations at our Bangalore facility. This role encompasses overseeing daily IT operations, including desktop support for both Windows and Mac systems, infrastructure, networking, and systems administration. The IT Desktop Support Engineer will be a hands-on technical resource and a leader, ensuring consistently reliable IT services aligned with corporate IT strategies.

About Black Duck Software, Inc.

Black Duck Software, Inc. is a recognized pioneer in application security, committed to empowering organizations to build secure software effectively while minimizing risks and enhancing productivity. Our comprehensive solutions facilitate security throughout the software development lifecycle, making us a trusted partner in the industry.

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