IT Desktop Support Specialist

Join our dynamic team as a Desktop Support/Workstation Engineer at mindlance2, where you will play a vital role in ensuring seamless technology operations. You will be responsible for providing exceptional support and troubleshooting for desktop environments, enhancing user experience, and maintaining high levels of system performance.In this position, you w…

Senior Desktop/Workstation Design EngineerEmployment Type: Full-Time, ExperiencedDepartment: Information TechnologyJoin CGS Federal as a Senior Desktop/Workstation Design Engineer, where you will engage in architectural discussions, system reviews, design planning, and technology roadmap development for desktop integration initiatives. We are on the lookout for innovative thinkers who are eager to contribute to government advancements through technology.At CGS, we unite talented and driven individuals to tackle the most pressing challenges faced by the government. Our collaborative approach fosters an environment that not only supports our employees but also promotes their professional development through a variety of learning opportunities.

The Telecommunications Associate (Voice) exam is currently open for application, with a deadline of March 24, 2026.The Office of Technology and Innovation (OTI) harnesses the power of technology to foster opportunities, enhance public safety, and streamline government operations across New York City. Our initiatives span from providing affordable broadband access to safeguarding against cybersecurity threats, and creating digital government services. At OTI, we are committed to improving the lives of New Yorkers in the 21st century. Watch our welcome video to see our initiatives in action, follow us on social media @NYCOfficeofTech, and visit oti.nyc.gov for more information.Joining OTI means you will enjoy excellent benefits and the opportunity to contribute to impactful projects that benefit millions. Collaborate with enthusiastic professionals and work with cutting-edge technology to make a difference.The Desktop Support Engineer plays a vital role within the Desktop Support Unit, delivering desktop services for OTI and various client-supported agencies. Key responsibilities include:- Providing consistent hands-on and remote support for hardware and user issues at OTI and supported locations;- Acting as the primary contact for all IT concerns from executive users and clients, which involves installing, diagnosing, repairing, maintaining, and upgrading hardware (including PCs, terminals, printers, and scanners) to ensure optimal workstation performance;- Imaging desktop computers and utilizing current tools and deployment methods to update Windows 11 workstations;- Ensuring support for Internet access, Enterprise Email/Calendaring, and Outlook Client compatibility while maintaining user data file services;- Updating and modifying standard Windows 11 images and task sequences in automation tools to keep them current;- Leading special projects, utilizing strong decision-making skills to prioritize incidents effectively;- Enhancing OTI's Windows desktop security posture;- Collaborating with OTI's Information Security and Cyber teams on vulnerability management;- Working closely with Desktop Engineering and Automation Engineering to devise new patching procedures and security tool sets in accordance with OTI ITSecOps and NYC Cyber Command policies;- Crafting desktop security procedures and zero-day response plans;- Managing service delivery performance via SLAs and other key metrics;- Planning, testing, and supervising the rollout of new operating systems, commercial software, and hardware;- Documenting standardized user processes and creating instructional materials.- Engaging in special projects and initiatives as assigned.

Join the dynamic team at the City of New York as a Desktop Support Engineer. In this role, you will be pivotal in providing technical assistance and support to our employees, ensuring that their computing environments are optimized for efficiency. You will troubleshoot hardware and software issues, assist with installations, and maintain system performance. Your expertise will help us to uphold the city's commitment to providing excellent services to our citizens.

Join ThirdBridge as a Desktop Support Engineer and be a key player in our Technology Success department. In this full-time role, you will provide exceptional technical support, troubleshooting desktop environments, and ensuring smooth operations for our users.

About the RoleJoin ION's dynamic IT Service Desk team as a Level 2 IT Desktop Support Engineer, primarily located in the heart of New York City. Our team is a vibrant blend of technology enthusiasts equipped with exceptional technical expertise, practical problem-solving abilities, and a strong customer service ethos. In this role, you will engage with users through in-office interactions and remote communications via Teams chat, email, and more, supporting our clientele across the Americas. While managing daily ticketing and inquiries is essential, you will also have the opportunity to contribute to larger projects running concurrently, enhancing your professional growth.

Join our team as a Desktop Support Specialist, where your technical expertise will play a pivotal role in ensuring seamless operations within our organization. You will be the first line of support for our staff, addressing hardware and software issues, troubleshooting technical problems, and providing exceptional customer service.Your responsibilities will include diagnosing issues, configuring equipment, and assisting with installations. If you are passionate about technology and enjoy problem-solving in a fast-paced environment, we want to hear from you!

Join our dynamic team as an IT Desktop Support Specialist, where you'll be at the forefront of providing exceptional technical assistance to our users. Your role will involve troubleshooting hardware and software issues, configuring desktop environments, and ensuring seamless connectivity across our network. If you are passionate about technology and customer service, this is the perfect opportunity for you!

Job Title: Desktop Support RepresentativeJob ID: #S2LF2QLocation: New York, NY 10036Duration: 1 year (with possible extension)Diagnose and resolve complex Microsoft OS issues, configure and install common applications, and manage the installation and removal of desktop PCs and monitors.Perform installation, configuration, and maintenance of Windows operating systems, hardware, and software.Handle desktop and laptop installation, configuration, and upgrades efficiently.Demonstrate functional knowledge of MAC and Windows client/server configurations, software, connectivity, and troubleshooting.Provide support and troubleshoot Windows XP and Windows 7 migrations.Proficient in MS Office, MS Outlook, and other Microsoft products.Experience with remote support tools, SCCM, incident management, and the ability to resolve tickets remotely.

Join our team as a Desktop Support Technician in Elmsford, NY! This role involves providing exceptional technical support for Dell Desktop and Laptop devices, focusing on break/fix solutions. Candidates will be responsible for troubleshooting hardware issues at various locations, with a requirement for reliable transportation. Successful candidates will pass a drug and background screening and complete necessary product training.Key Responsibilities:• Address break/fix calls for PC hardware• Manage physical demands of the job, including carrying equipment (15-30 lbs)• Provide timely and effective communication with clients and stakeholders• Maintain a professional appearance and demeanor

We are seeking a dedicated and knowledgeable Desktop Support Specialist to join our dynamic IT team. In this role, you will be responsible for providing technical support to our users, troubleshooting hardware and software issues, and ensuring the seamless operation of computer systems.

Join our dynamic team at Integrated Resources Inc. as an IT Desktop Support Specialist. In this role, you will provide technical assistance and support to our staff, ensuring that their desktop environments function smoothly. Your responsibilities will include troubleshooting hardware and software issues, assisting with installations, and offering guidance on IT best practices.

Position Overview:We are seeking a dedicated and skilled Desktop Support Technician to join our tech-savvy team in Elmsford, NY. In this role, you will be responsible for diagnosing and resolving hardware issues for laptops and desktop computers across various locations.Key Responsibilities:Respond to break/fix calls for PC hardware in multiple locations.Effectively troubleshoot and repair DELL Desktop PCs.Ensure customer satisfaction through timely and efficient support.Requirements:Must possess A+ certification.Experience with laptop and desktop break/fix services.Reliable transportation is essential for travel between job sites.Ability to pass drug and background screenings.Completion of required product training is mandatory.

Join our dynamic team at Artech Information Systems LLC, a leader in providing innovative IT solutions. We are seeking a dedicated Desktop Support Specialist to provide exceptional technical support to our users in a fast-paced environment. This role is essential in ensuring the smooth operation of desktop systems and applications.

Join our team at Artech Information Systems LLC as a Desktop Support Specialist! In this pivotal role, you will provide exceptional technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Your expertise will ensure that our employees have the resources and support needed to maintain productivity and efficiency.

Position Overview:Squarepoint Capital is seeking a dedicated Desktop Support Analyst who will play a vital role in supporting a global user base of over 500 individuals within a Windows environment. This position involves both onsite and remote interactions to assist users with various workstation applications including Microsoft Exchange/Outlook, Microsoft Office (both on-premise and cloud-based), access control policies via Windows Active Directory, remote access support, and hardware troubleshooting.Deliver 24x5 support to a diverse global user community of 500+ as needed by the business.Participate in weekend on-call support on a rotational schedule.Effectively manage incoming requests and incidents in a timely manner, adhering to established internal runbooks and incident management protocols.Collaborate with Level 2 and Level 3 internal teams and vendors to troubleshoot complex issues.Engage in proactive alert management to resolve failure alerts, degraded services, and service outages using internal monitoring tools.Automate routine tasks to enhance efficiency and boost productivity.Work closely with internal and external teams to devise strategic solutions.Execute additional responsibilities as needed.

Join the Delaware Nation Investments team as a Desktop Support Specialist, where you will play a vital role in providing exceptional IT support to the Air Force Research Laboratory (AFRL) Information Directorate (RI). This position focuses on delivering comprehensive IT solutions, including service desk assistance, desktop and network support, enterprise web services, cybersecurity measures, and specialized information systems services.The ideal candidate will be part of the User Services/Comm Focal Point team, addressing customer incidents and supporting the complete client system lifecycle, from deployment to security management.

Join our dynamic team at Artech Information Systems LLC as a Desktop Support Specialist. In this role, you will be the first point of contact for technical support, providing exceptional service to our clients while troubleshooting hardware and software issues. Your expertise will play a vital role in ensuring our systems run smoothly and efficiently.

Join our dynamic team as a Deskside Support/Desktop Technician, where you will play a pivotal role in ensuring the smooth operation of our desktop systems and providing top-notch technical support to our users. Your expertise will help maintain high levels of user satisfaction through effective troubleshooting and problem resolution.