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Experience Level
Experience
Qualifications
Qualifications:Proven experience in IT engineering or systems administration. Strong understanding of SaaS applications and cloud technologies. Ability to configure workflows and develop lightweight tools to enhance productivity. Excellent problem-solving skills and a proactive approach to tackling challenges. Strong communication skills for effective collaboration across teams. Willingness to learn and adapt to new technologies and methodologies.
About the job
Saronic Technologies is at the forefront of transforming maritime autonomy, committed to crafting innovative solutions that enhance marine operations through intelligent and autonomous platforms.
Job Overview
We are on the lookout for a dynamic and growth-minded IT Engineer to become a vital part of our expanding Enterprise Technology team. This role involves managing and optimizing our enterprise SaaS ecosystem while ensuring that our systems operate securely, scalably, and in a well-governed manner across the organization. The position encompasses hands-on systems administration, workflow configuration, streamlined tool development, and cross-departmental collaboration to meet the evolving needs of our business.
We seek an individual who is intellectually curious, adaptable, and enthusiastic about learning new technologies as our enterprise landscape continues to evolve. The ideal candidate is someone who can quickly familiarize themselves with new systems, develop context rapidly, and implement structured, scalable solutions even in unfamiliar areas.
About Saronic Technologies
Saronic Technologies is a pioneering company dedicated to revolutionizing maritime operations through cutting-edge autonomous and intelligent solutions, enhancing safety and efficiency at sea.
Saronic Technologies is at the forefront of transforming maritime autonomy, committed to developing innovative solutions that enhance operations through advanced autonomous platforms.Job OverviewWe are looking for an accomplished Manager of Enterprise Technology – Technical Delivery to lead our engineering teams in the development, integration, and scaling o…
Job Overview Join our dynamic team at saronic as a Manager of Enterprise Technology focused on Technical Delivery. In this pivotal role, you will lead engineering teams in the development, integration, and scaling of enterprise platforms. Your oversight will ensure the successful execution of delivery, maintain the highest technical quality, and guarantee alignment with architectural standards across critical systems including NetSuite, Workday, Salesforce, MuleSoft, and other essential enterprise tools. The ideal candidate will possess a strong blend of technical expertise and leadership acumen, ensuring that all solutions are scalable, secure, and compliant with enterprise standards. As a technical leader, you will drive execution, mentor engineers, and collaborate across functions to deliver impactful solutions that drive our business forward.
Saronic Technologies is at the forefront of transforming maritime autonomy, committed to crafting innovative solutions that enhance marine operations through intelligent and autonomous platforms.Job OverviewWe are on the lookout for a dynamic and growth-minded IT Engineer to become a vital part of our expanding Enterprise Technology team. This role involves managing and optimizing our enterprise SaaS ecosystem while ensuring that our systems operate securely, scalably, and in a well-governed manner across the organization. The position encompasses hands-on systems administration, workflow configuration, streamlined tool development, and cross-departmental collaboration to meet the evolving needs of our business.We seek an individual who is intellectually curious, adaptable, and enthusiastic about learning new technologies as our enterprise landscape continues to evolve. The ideal candidate is someone who can quickly familiarize themselves with new systems, develop context rapidly, and implement structured, scalable solutions even in unfamiliar areas.
Saronic Technologies is at the forefront of transforming maritime autonomy, committed to developing cutting-edge solutions that streamline operations at sea through intelligent and autonomous platforms.Job OverviewWe are on the lookout for a dynamic and growth-oriented IT Engineer to become a vital part of our expanding Enterprise Technology team. In this role, you will be responsible for managing and optimizing our enterprise SaaS ecosystem while ensuring secure, scalable, and well-governed systems across the organization. This position uniquely combines hands-on systems administration, workflow configuration, lightweight tool development, and collaborative partnership to meet the evolving demands of our business.The ideal candidate is intellectually curious, adaptable, and keen to learn new technologies as our enterprise landscape evolves. We seek someone who can quickly grasp new systems, build context rapidly, and implement structured, scalable solutions, even in unfamiliar domains.ResponsibilitiesAdminister and manage enterprise SaaS applications such as DocuSign, Confluence, Ashby (Lever), Ramp, and similar platforms.Oversee user lifecycle operations and role-based access controls across enterprise systems like Salesforce, NetSuite, and Workday.Configure workflows, permissions, automations, and integrations to align with evolving business needs.Manage and triage requests in the ServiceNow queue, fulfilling requests and appropriately routing development tickets.Develop and deploy lightweight internal tools and workflow solutions, utilizing coding agents such as Claude and Codex as appropriate.Collaborate across functions to translate operational requirements into scalable system solutions.Maintain the structure and governance standards of SharePoint and Confluence, ensuring a robust information architecture across Enterprise Technology.Ensure security, data integrity, documentation standards, change management discipline, and compliance readiness across all platforms.Continuously assess and learn new enterprise platforms, tools, and technologies as our business needs evolve.QualificationsProven experience in managing enterprise SaaS applications.Strong understanding of user lifecycle management and access control.Experience with workflow configuration and integration.Familiarity with ServiceNow or similar ticketing systems.Proficiency in developing lightweight tools and solutions.Excellent cross-functional collaboration skills.Commitment to security and compliance standards.Ability to learn and adapt to new technologies quickly.
Saronic Technologies stands at the forefront of innovation, pioneering advancements in maritime autonomy. Our mission is to transform maritime operations with cutting-edge autonomous and intelligent solutions.Job OverviewWe are on the lookout for a skilled Quality Assurance Lead to join our expanding Enterprise Technology team. In this pivotal role, you will be instrumental in creating a robust and scalable QA function across Saronic's enterprise application ecosystem. This is a hands-on position where you will initially take charge of QA activities, while also defining the necessary processes, tools, and standards to establish a resilient QA organization. As this function evolves, you will play a key role in shaping hiring strategies and mentoring additional QA personnel as required.Collaboration is key: you will work closely with Product Owners, Business Systems, Engineering, Integration, Security, and various stakeholders to ensure that our enterprise platforms and integrations are delivered with exceptional quality, strong controls, and comprehensive traceability. Our environment comprises integrated enterprise systems including CRM, ERP, HCM, analytics, collaboration platforms, and manufacturing-related systems, all of which demand meticulous change management, documentation, and compliance readiness.
Saronic Technologies is at the forefront of transforming maritime autonomy, committed to creating cutting-edge solutions that significantly improve maritime operations through intelligent autonomous platforms.Job OverviewWe are looking for a seasoned Quality Assurance Lead to become a vital part of our expanding Enterprise Technology team. In this pivotal role, you will spearhead the establishment of a robust and scalable QA framework across Saronic's enterprise application landscape. Initially, you will be hands-on, executing QA activities while also defining the necessary processes, tools, and standards to develop a resilient QA organization. As the QA function evolves, you will play a key role in shaping hiring strategies and mentoring new QA team members. You will collaborate closely with Product Owners, Business Systems, Engineering, Integration, Security, and various functional stakeholders to ensure that our enterprise platforms and integrations are delivered with exceptional quality, rigorous controls, and transparent traceability. Our environment consists of integrated enterprise systems including CRM, ERP, HCM, analytics, collaboration, integration platforms, and manufacturing systems, demanding a disciplined approach to change management, documentation, and compliance readiness.Key ResponsibilitiesDevelop and lead the QA strategy for Enterprise Technology, including defining standards, test planning, and quality gates throughout the delivery lifecycle.Actively manage QA operations: design, execute, and report on testing phases (functional, integration, regression, and UAT support) for enterprise applications and integrations.Establish and implement QA operating rhythms and governance: including test plans, entry/exit criteria, defect triage, release readiness, and post-release validation.Work in partnership with product and delivery teams to convert requirements and user stories into testable acceptance criteria and comprehensive test coverage.Create and sustain a QA toolchain (test case management, defect tracking, and reporting) and ensure its integration with existing delivery tools when applicable.Lead integration and end-to-end testing across enterprise platforms, including Salesforce, NetSuite, Workday, MuleSoft/integration layer, MES touchpoints, analytics platforms, Slack/Confluence, DocuSign, and Ashby.Design and uphold regression testing methodologies to reduce production defects as systems scale and the pace of change accelerates.
Saronic Technologies is at the forefront of transforming maritime autonomy, committed to delivering innovative solutions that streamline operations through advanced autonomous platforms.We are on the lookout for a skilled Business Systems Analyst to become a vital part of our Mission Systems organization. This role uniquely combines traditional Business Analyst duties with some Scrum Master responsibilities, focusing on precise requirement clarity, effective project execution, and seamless cross-departmental collaboration. You will engage closely with business stakeholders, product owners, developers, and enterprise technology teams to ensure that project initiatives are well-articulated and executed without disruptions due to vague or missing information.The ideal candidate is detail-oriented, proactive, and has experience with enterprise platforms such as Salesforce, MuleSoft, and Slack, though hands-on configuration or development expertise in these tools is not a prerequisite.
Saronic Technologies is at the forefront of transforming maritime autonomy, committed to crafting innovative solutions that revolutionize sea operations through cutting-edge autonomous and intelligent platforms.Job OverviewWe are looking for a proactive and results-driven Technical Project Manager to spearhead impactful, cross-functional projects across our Enterprise Technology and business operations.This position demands a go-getter attitude with the capability to foster alignment, manage risks, and achieve results in complex, highly coordinated settings. The ideal candidate excels in high-stakes, high-visibility programs that connect multiple systems, stakeholders, and business sectors.You will collaborate closely with Engineering, Enterprise Applications, Finance, HR, Manufacturing, Security, and executive leadership to guarantee that projects are executed with accuracy, accountability, and efficiency.
As a Technical Service Delivery Manager (SDM) at Mirantis, you will be a pivotal figure in our customer success journey, combining technical acumen with relationship management to deliver exceptional support and operational alignment. This hybrid role integrates the expertise of a Level 2 Support Engineer, the relational finesse of a Customer Success Manager, and the ownership mentality of a Technical Lead, overseeing the entire Mirantis platform stack for our enterprise clients. As the primary operational and technical steward for designated accounts, you will adeptly manage escalations, optimize platform operations, and ensure that customers derive maximum value from Mirantis technologies, including Mirantis Kubernetes Engine (MKE), Mirantis Container Runtime (MCR), k0rdent, Lens, and OpenStack.Key Responsibilities:Technical Ownership & Support LeadershipAct as the leading technical authority for customer environments, focusing on Kubernetes, OpenStack, Linux, networking, storage, and security.Provide advanced L2-level troubleshooting and technical insights across compute, control plane, networking, and storage layers.Diagnose intricate failures across OpenStack and Kubernetes components.Guide clients through upgrades, lifecycle management, capacity planning, and architectural best practices.Excellence in Support DeliveryEnsure customer issues are resolved swiftly within defined SLAs to minimize business disruption.Maintain a customer satisfaction score (CSAT) exceeding 95% across assigned accounts.Conduct proactive platform reviews and implement root cause analysis for recurring issues.Escalation ManagementLead critical P1/P0 escalations, war rooms, and cross-functional incident response teams.Communicate clear and timely updates to customers and internal stakeholders throughout the incident resolution process.Mitigate repeat incidents through structured root cause analysis and strategic improvements.Account Health & AdoptionConduct regular platform health evaluations and risk assessments.Drive modernization initiatives and promote the adoption of MKE, MCR, k0rdent, and other Mirantis technologies.Collaborate closely with Customer Success Managers on retention, renewals, and expansion opportunities.
Full-time|On-site|Austin, Texas, United States; Chicago, Illinois, United States; New York, New York, United States; North Carolina, United States
Overview Join our dynamic team at ComplyAdvantage as a Technical Account Manager, where you will serve as the primary technical liaison for our valued customers. Your expertise will ensure that clients effectively leverage our innovative solutions to achieve their business objectives. You will report directly to the Head of Implementation and take ownership of the Technical Relationship with our most significant Enterprise accounts, collaborating closely with Customer Success, Technical Support, Account Executives, Sales Leaders, and Pre-Sales Consultants. In this role, you will directly engage with existing customers, either supporting the account owner or independently managing technical interactions. Your contributions will be vital in achieving renewals, facilitating cross and up-sells, and meeting Tech Support SLAs while maintaining exceptional Customer Satisfaction. Key Responsibilities Work directly with customers to showcase the value of ComplyAdvantage technology and assist with ongoing technical implementations. Collaborate with Customer Success to manage overall Customer Relationships, focusing on key technical stakeholders. Review and manage Support Cases for your customers, tackling complex technical issues to support front-line teams. Oversee communication with internal and external stakeholders regarding ongoing technical challenges and projects. Act as the lead technical liaison between customers and internal teams such as Engineering and Product. Serve as a trusted technical advisor for all customer escalations. Lead Support Governance reviews to report on overall Support activity and SLA compliance. Develop and deliver comprehensive training and demonstrations on ComplyAdvantage’s solutions and products. Work closely with customer development teams on API integrations, implementation verification, due diligence questions, and related technical requirements. Lead project scoping calls to gather technical product requirements and collaborate with the Product team on solutions presentations. Possess in-depth knowledge of our products and capabilities, connecting them effectively to customer business goals. Proactively identify areas for improvement, enhancing customer experiences and technical implementations.
About Tenstorrent Tenstorrent develops advanced AI technology focused on performance, usability, and cost efficiency. The team builds solutions that evolve alongside rapid changes in software models, compilers, platforms, networking, and semiconductors. Tenstorrent engineers have designed a high-performance RISC-V CPU from the ground up, driven by a strong interest in AI and a commitment to building leading AI platforms. The company values collaboration, curiosity, and a hands-on approach to solving difficult problems. Tenstorrent welcomes new team members at all stages of their careers. Role Overview The Staff Technical Program Manager - AI Systems and IP Delivery leads the integration and deployment of AI model intellectual property and its software stack into customer environments. The role ensures these solutions meet high standards for performance, accuracy, and scalability in real-world use. Location North America
About SonarSourceAt SonarSource, we are dedicated to empowering developers by enhancing code quality and security before reaching production. Our innovative platform leverages AI assistants to boost developer productivity and streamline workflows. We analyze all types of code, whether created by your internal team, AI, or third-party sources, ensuring that applications are secure, reliable, and maintainable. With roots in the open-source community, SonarSource supports over 30 programming languages and technologies. Currently, our tools are utilized by more than 7 million developers and 400,000 organizations globally, including prominent names like the DoD, Microsoft, NASA, MasterCard, Siemens, and T-Mobile.Our commitment to creating outstanding products is matched by our dedication to fostering a strong internal culture. We prioritize positivity, accountability, empathy, and passion in our daily interactions. Our decision-making process is deliberate and transparent, yet we maintain a sense of urgency that allows us to achieve our goals swiftly and efficiently. At SonarSource, we operate collectively as One Team, embodying the CODE mindset that shapes our everyday operations.
About Sonar:Sonar is dedicated to enhancing code quality and security, ensuring that developers can work efficiently with the support of AI tools. Our platform analyzes code from various sources—be it internal teams, generative AI, or third-party contributions—leading to more secure and maintainable applications. With roots in the open source community, Sonar supports over 30 programming languages and technologies, and is utilized by more than 7 million developers and 400,000 organizations globally, including esteemed clients like the DoD, Microsoft, NASA, MasterCard, Siemens, and T-Mobile.We pride ourselves on fostering a culture that values collaboration, commitment, and accountability. Our team is not just passionate about our products, but also about supporting each other and our community. We operate with clarity of purpose while maintaining a sense of urgency, ensuring we achieve our goals effectively and efficiently as One Team.At Sonar, we embody the principles of CODE—Commitment, Ownership, Delivery, and Empathy—shaping our daily operations.
About TalrooAt Talroo, we take pride in being recognized as a multi-award winning organization. We have consistently earned accolades as one of the Top Workplaces and Best Places to Work in Austin. For the last five years, Inc. 500/5000 has ranked us among the fastest-growing companies in the U.S. Additionally, we have made multiple appearances on the Austin Business Journal's Fast 50 growth awards list. As we continue to grow, we are looking for exceptional talent to help us add to our impressive story.Talroo helps organizations such as Uber, McDonald’s, UPS, The Home Depot, and Target discover and hire their essential workforces. Our innovative data-driven job and hiring event recruiting platform effectively turns the Internet into a giant help-wanted sign. Through our pay-for-performance model, we enable customers to enhance efficiency, minimize waste, and streamline their hiring processes.Unlike traditional recruitment methods, Talroo employs a consumer marketing strategy to deliver job opportunities directly to candidates in their preferred online spaces. Similar to the functions of Google AdSense and Facebook Ad Networks, we pinpoint the candidates that companies are eager to hire.Utilizing an advanced search-and-match algorithm powered by cutting-edge AI technologies, Talroo's deep-learning processes analyze billions of signals daily to evaluate the job seeker-employer relationship in real-time. This leads to significantly improved search results for job seekers and higher quality applicant matches for employers.In addition to delivering exceptional results and service to our customers, our vibrant company culture promotes collaboration, encouragement, transparency, and fun.
We are seeking a dynamic and results-oriented Enterprise Sales Executive to join our team at Unlimited Technology. In this pivotal role, you will be responsible for driving sales growth and managing client relationships within the enterprise sector. You will leverage your expertise to identify new business opportunities, engage with key decision-makers, and deliver tailored solutions that meet the unique needs of our clients.As an Enterprise Sales Executive, you will collaborate closely with our technical teams to ensure seamless integration and customer satisfaction. Your ability to communicate effectively, build rapport, and navigate complex sales cycles will be essential to your success in this role.
Saronic Technologies stands at the forefront of transforming maritime operations through advanced autonomous solutions. We are committed to delivering innovative technologies that enhance the efficiency and safety of maritime activities.Position OverviewWe are currently seeking a dedicated Technical Program Manager (TPM) to spearhead the technical execution, integration, and fleet readiness of our Autonomous Surface Vessel (ASV) programs.The TPM will serve as a vital technical liaison between our internal engineering and product teams and our external clients, ensuring that our innovations meet operational standards and client expectations. This role merges a comprehensive systems-level understanding with methodical program management to drive technical excellence, manage risks, and ensure readiness across customer projects.The position requires direct engagement with customers to gather and clarify requirements, understand operational contexts, and translate these insights into actionable technical strategies. Collaborating closely with the Program Manager, who oversees customer contracts and reporting, and a Fleet Integration & Services Specialist, who manages field-level integration and operational support, the TPM ensures that Saronic’s systems are delivered safely, reliably, and are mission-ready.Key ResponsibilitiesLeadership in Technical ExecutionOversee the complete technical execution for assigned ASV projects, from design to deployment.Convert customer and program requirements into actionable engineering deliverables and testable configurations.Maintain technical baselines across various builds or variants, ensuring traceability from design to delivery.Facilitate the identification, mitigation, and resolution of technical risks with cross-functional teams.Engage in Engineering Change Boards (ECB) and other technical working groups at Saronic.Integration and Field ReadinessPlan and manage integration, testing, and on-water operations in close cooperation with Product, Engineering, and Production teams.Work collaboratively with Fleet Integration & Services Specialists to ensure consistent, safe, and effective integration and operational support.
Join BetterUp as a Senior Enterprise Account Manager, where you will play a pivotal role in driving our mission to make coaching accessible to all. In this position, you will leverage your expertise in account management to cultivate long-lasting relationships with enterprise clients, ensuring their success and satisfaction with our innovative coaching solutions.Your strategic approach will involve identifying growth opportunities, developing tailored solutions, and collaborating with cross-functional teams to enhance client engagement. This role is ideal for a passionate professional ready to make a significant impact in a dynamic and rapidly evolving environment.
The OpportunityLansweeper thrives on its enterprise customer base, which serves as the cornerstone of our sustainable revenue. As a Digital Revenue Manager for Enterprise, you will oversee a revenue stream totaling approximately $10 million in ARR, with a singular focus: safeguarding and enhancing the value of each customer relationship at scale.This role is distinctly different from a traditional account management position; it is not solely focused on retention and expansion, as a dedicated team handles deeper product engagement and upsell strategies. Your primary mission is to achieve revenue excellence by ensuring an optimal Gross Revenue Retention (GRR) and driving a healthy Net Revenue Retention (NRR) through organic growth and pricing strategies to foster the ongoing success of our existing customer base.You will navigate the intersection of digital automation and personal interaction, crafting and implementing scalable lifecycle programs that nurture each account while personally engaging during critical moments. The systems, methodologies, and AI-driven workflows required for success are yet to be fully developed—your participation in building these from the ground up alongside your team will be crucial.
Full-time|$85.7K/yr - $157.5K/yr|Remote|New York, NY; Atlanta, GA; Denver, CO; Chicago, IL; Austin, TX; United States - Remote
About Our Team The DoorDash Enterprise team plays a pivotal role in shaping the strategic vision, acquiring, and nurturing relationships with the largest restaurant chains across North America. This position is crucial for DoorDash's growth in every market we serve. About the Role As a Senior Associate in Enterprise Account Management, you will be instrumental in crafting growth strategies and overseeing daily operations for a diverse portfolio of brands. Your responsibilities will encompass data analysis, operational insights, and relationship management. You will report to the Manager of Enterprise Account Management within our US Restaurant team. With the reopening of our offices, this role is anticipated to be fully remote, allowing for a hybrid work model that balances in-office and remote work. Why You Should Be Excited About This Opportunity In this role, you'll have the chance to make a significant impact on our operations and engage with some of the largest names in the restaurant industry. Your analytical skills will drive our strategic initiatives, ensuring that both DoorDash and our partners achieve exceptional growth.
Join Sonsoft Inc. as a Net Enterprise Architecture Specialist, where you will play a pivotal role in shaping our enterprise architecture strategies. In this dynamic position, you will collaborate with cross-functional teams to design and implement scalable and efficient architectural solutions that align with our business objectives. You will leverage your expertise in .NET frameworks and enterprise architecture principles to drive innovation and ensure the robustness of our systems.
