Join Our Dynamic TeamBe part of a team that supports a community service where 4 million individual investors exchange information and engage in discussions every month.This community is a core functionality of Toss Securities that drives retention and is an essential part of our long-term growth strategy, currently boasting 4 million MAU and 300,000 monthly contributors.The Community Discovery Silo focuses on enhancing user experiences in discovering and exploring quality content within the community. This includes feed recommendations, personalization, search optimization, content curation, and topic exploration.We are in search of a Product Owner to lead this silo, collaborating directly with server engineers, front-end engineers, and machine learning engineers to design and execute the path to achieving product-market fit for community content exploration.As a Product Owner at Toss Securities, you will be integrated into a dedicated product organization referred to as a 'silo.' This agile team consists of 6-8 members, including PO, developers, product designers, and data analysts, working autonomously like a small startup to make independent decisions regarding the product.While being part of a silo, team members also network within their 'chapter.' The Toss Community PO chapter comprises members with 2-15 years of experience from diverse backgrounds, including startups, large enterprises, and roles such as analysts, strategists, designers, and developers. Weekly PO meetings facilitate product discussions and knowledge sharing.Each silo establishes distinct objectives; however, the ultimate goal across all silos at Toss Securities is to ensure that excellent user experiences translate into successful trading.Your RoleExperiment and expand community content consumption formats, designing and validating experiences for various content types within the community.Design and enhance feed recommendation algorithms, focusing on personalization due to the diverse user base. Collaborate with ML engineers to develop a ranking system based on content quality signals.Refine the search experience by expanding from stock name-based searches to topic and context-based searches, enabling users to reach desired content more swiftly.Leverage notifications and product growth experiments to deliver timely quality content and create revisitation loops.Explore new business opportunities to broaden content consumption and lead the design of discovery experiences in global markets, addressing tasks such as localization of recommendations and content sentiment data monetization.Define and enhance key metrics such as DAU/MAU, feed engagement time, content consumption rates, retention, and search conversion rates.Establish and iterate through cycles of hypothesis formulation, experimental design, result analysis, and improvement.Hold decision-making authority regarding business direction and product strategy, discussing with silo members to determine the best course of action and execute it.Ideal CandidateA strong understanding of mobile products and experience in the field is essential, even if you lack knowledge of the securities domain. Experience depth isn't strictly tied to years of service.Experience in making meaningful contributions to business and product outcomes through agile processes or learning from failures is required.An analytical mindset for solving diverse and complex problems with a data-oriented approach is necessary.Experience in designing or enhancing feed, exposure algorithms, or content recommendation structures is crucial.Experience in planning community/content services for global platforms or multinational users is a plus.A background in planning content/community platforms or a keen interest in related domains is highly desirable.Experience in handling all aspects of startups from business/product planning to organizational management is an advantage.Resume RecommendationsClearly outline problem definitions, hypothesis formulations, actions, validations, and results for each product/service/project you've managed.Highlight impacts and learning points from your work rather than simply enumerating tasks to showcase your strengths effectively.
Apr 2, 2026