IT Operations Management and CMDB Specialist

Emplifi delivers a unified customer engagement platform to over 20,000 brands worldwide. The company connects social media marketing, commerce, and customer care, underpinned by analytics and AI, to help clients grow and build lasting loyalty. The Global IT Operations team, based in Prague with colleagues in North America, manages business applications and end-user infrastructure for around 700 employees and contractors. This group ensures reliable technology support across the company’s nine global offices. Role overview The IT Operations Specialist works on-site in Prague, supporting daily IT operations for Emplifi staff. Flexibility is available, but the position is primarily office-based. This role centers on internal support, technical troubleshooting, and maintaining a high standard of service. Strong English skills and a service-oriented mindset are valued. Main responsibilities Monitor and maintain IT systems and services for nine offices worldwide. Respond to help desk escalations for MacOS and Windows users. Resolve technical issues within the office environment. Oversee company hardware and software, manage technical assets, and coordinate maintenance. Train employees on IT tools and systems. Create technical documentation and user manuals. Collaborate with vendors and suppliers as needed. Identify opportunities to improve and automate internal IT processes. Requirements Strong interest and knowledge in IT, including audio/video technologies. Experience communicating with clients, internally and externally. Familiarity with TCP/IP and network management is a plus. Proactive, customer-focused approach when working with both technical and non-technical teams.

Join Our Team!We are in search of a detail-oriented and innovative Strategy and Operations Specialist to enhance our ride-hailing operations in the Czech Republic!This is a full-time, permanent position where you will have the opportunity to make a significant impact on our local operations.About Us:Bolt is one of the fastest-growing technology companies in Europe and Africa, with over 200 million customers across more than 50 countries. Our success is driven by our dedicated team.We are committed to fostering an inclusive environment that welcomes individuals from all backgrounds and identities. Our mission is to create cities for people, not cars, and we need your expertise to help us achieve this vision!About the Role:As a Strategy and Operations Specialist, you will play a crucial role in shaping our local operations. You’ll leverage data to generate insights and identify opportunities for development. If you're ready to take full ownership of your work and innovate within the marketplace, this is your chance!

Join aisle as a Revenue Operations Specialist, a pivotal role in driving business growth and optimizing revenue processes. In this position, you will collaborate cross-functionally to analyze performance metrics, streamline operations, and implement strategies that enhance revenue generation.The ideal candidate will possess a keen analytical mind, an understanding of revenue models, and a passion for improving efficiency. You will work closely with sales, marketing, and finance teams to ensure alignment in revenue strategies.

Join Groupon as an Operations Program Manager and take charge of driving operational excellence across our teams in Madrid and Prague. In this pivotal role, you will develop and implement strategic programs that enhance our operational workflows and improve service delivery. Your ability to analyze performance metrics and lead projects will be essential in ensuring our teams are aligned with Groupon's mission to deliver exceptional value to our customers.

At Groupon, we are more than just a marketplace; we are a vibrant community where customers uncover new experiences and services every day, while local businesses flourish. With over a million merchant partners worldwide, we connect 16 million customers with exceptional deals across diverse categories. In a landscape often dominated by e-commerce giants, Groupon stands out as a platform uniquely committed to empowering local businesses with performance-driven results.We are on an exciting journey of transformation, driven by a relentless pursuit of excellence. Despite our global presence with thousands of employees across continents, we foster a culture that inspires innovation, embraces risk-taking, and celebrates success. Here, your impact can be immediate thanks to our scale and the rapid pace of our evolution. We offer the best of both worlds: we have the resources and scale of a large organization while providing the autonomy and potential for meaningful impact that comes with a smaller company.About the RoleThe Merchant Operations team at Groupon is a high-volume, global operation dedicated to supporting merchants across multiple markets. As the Merchant Operations Manager, you will act as the operational right hand to the Director of MO. You will analyze data, scope and implement process changes, align with senior stakeholders, and spearhead AI adoption within MO agent workflows. This role is based in Prague and provides significant ownership from day one.Key ResponsibilitiesAnalysis & InsightsExtract and analyze Salesforce data, crafting dashboards and reports independently.Provide executive-level insights accompanied by clear, actionable recommendations.Monitor trends across global MO teams and proactively surface strategic implications.Project & Change ManagementTake ownership of complex cross-functional projects from inception to handoff with minimal oversight.Drive impactful process and policy changes that enhance agent AHT and case deflection.Coordinate with senior stakeholders across Product, Engineering, and Commercial Operations.AI & AutomationLead the practical integration of AI into MO agent workflows.Identify and implement automation opportunities that minimize manual processing time.Develop AI-first processes and facilitate agent adoption.Operational GovernanceAudit and enhance queue structures to improve efficiency.

At JetBrains, we are passionate about coding. Since our inception in 2000, we have committed ourselves to delivering the most effective developer tools available globally. Our products automate routine tasks and checks, thereby speeding up development processes and empowering engineers to innovate and excel. We are currently searching for a proactive and communicative Project Manager to oversee a variety of operational projects across the organization. In this essential role, you will ensure that all projects and ongoing tasks are well-structured, clearly communicated, and aligned with our business objectives. Your Responsibilities: Act as a primary liaison among developers, analysts, and stakeholders. Maintain transparency regarding timelines, challenges, and deliverables. Keep all team members informed and aligned throughout the entire project life cycle. Gather and clarify requirements, ensuring documentation is clear and well-structured. Proactively identify and mitigate risks and bottlenecks. What We’re Looking For: A solid grasp of the software development life cycle. Demonstrated experience in project management with a proactive, hands-on approach. Experience in gathering requirements and producing clear, structured documentation. Excellent communication skills, with the ability to collaborate effectively across diverse teams. Onboarding Expectations: As we operate in a complex business environment, we will ensure you have sufficient time to acclimate. You will be supported by a mentor and the team as you: Gain a fundamental understanding of our business domain. Familiarize yourself with our development processes. Identify key stakeholders and communication channels. You will initially manage a project with guidance from your mentor and teammates. Upon successful completion, you will progress to managing entire projects autonomously. Prepare for: A complex business landscape: Our operations cover a wide array of corporate and operational teams throughout the company, presenting diverse challenges depending on the project or program you support. Extensive communication: You will regularly interact with various corporate and operational teams, as well as product, developers, QA staff, sales, and customer success personnel. Effective communication is key for gathering requirements and ensuring project success.

Since 2015, Laba Group has been setting the standards in the online education sector. With projects such as Laba Czech, SKVOT Czech, and robot_dreams Czech, we are among the fastest-growing educational groups in Europe, aiming to revolutionize the online learning market and expand our reach to over 15 countries, building a globally recognized company .To support our sustainable growth, we are seeking an Operations Manager who will take charge of operations, performance, planning, and the stability of key projects. This role serves as a vital link between strategy and daily execution, integrating production, marketing, sales, and finance into a cohesive, data-driven unit.The Operations Manager will work closely with the CEO and department heads, directly impacting revenue, capacity planning, team efficiency, and the long-term operational stability of the company.Your Responsibilities:Ensure seamless project and production operations, translating strategy into actionable plans and priorities.Represent the CEO in key decision-making processes and be accountable for operational implementation.Establish, monitor, and evaluate KPIs across production, marketing, and sales.Analyze performance, manage forecasting, and adapt to market changes.Oversee project profitability, budget management, and cost-effectiveness.Collaborate with marketing, sales, finance, and production teams (customer relations, lead quality, sales performance).Plan capacity, set priorities, and define team responsibilities.Engage in recruitment, onboarding, and the development of key roles.Enhance processes, identify risks, and resolve escalated operational issues.Communicate with the global team and share essential information across the organization.Requirements:We are looking for someone who:Has senior-level experience in operations, performance, or delivery in a fast-paced environment.Is proficient in working with data, KPIs, forecasting, and capacity models.Can coordinate multiple teams and manage competing priorities effectively.Combines strategic thinking with hands-on execution.Possesses natural authority and can drive decisions to outcomes.Is results-driven, process-oriented, and responsible.Thrives in a dynamic environment with rapid changes in priorities.Can communicate effectively across departments and with top management.Fluent in Czech and English at a B2+ level.Benefits:We take benefits seriously:Access to all our courses after a 2-month probation period.50% contribution towards sports, English classes, and further education after 6 months ‍.11,000 CZK annually for a laptop .Flexible working hours (availability during business hours).Option for remote work or in-office work from our Karlín location (Křižíkova).Collaboration with colleagues from various countries and projects.

Join snuggs on an exhilarating journey As we rapidly expand, we're building a robust team foundation to support our ambitious goal of achieving 5x growth in the coming years!In the capacity of Supply Chain Operational Specialist, you will play a pivotal role in supporting our production and logistics operations, ensuring seamless coordination among stakeholders within our dynamic supply chain team.This position is perfect for recent graduates or early-career professionals eager to delve into supply chain, logistics, and quality control in the textile or fashion sectors.Your ResponsibilitiesOversee inbound inventory and coordinate incoming shipments to guarantee efficient product flow into the warehouse.Manage outbound operational requests and contribute to the daily functions of the supply chain team.Collaborate closely with production, logistics, suppliers, and internal stakeholders to enhance operational efficiency.Handle packaging materials, including regular and ad hoc packaging orders and care label management.Perform weekly quality control checks on product samples, encompassing capacity testing and product verification.Evaluate and document quality issues with samples received at the Prague office.Communicate quality findings and work with production and supply chain teams to address any issues.Your ProfileDegree in textile engineering, textiles, fashion, or a related discipline.1-2 years of experience in operations, logistics, production, or supply chain (internships are also valued).Demonstrated interest or experience in the fashion, garment, or textile industry.Fluency in Czech and English.Proficient in Excel with a structured and detail-oriented approach.Exemplary organizational and coordination skills, capable of effective collaboration across teams.Passion for textiles, production processes, and product quality.Your BenefitsOpportunity to be part of a mission-driven, innovative company with the potential to significantly impact our growth .Generous employee discount on our products .Hybrid work model with 3 days onsite and 2 days working from home .Access to snacks and refreshments to keep you energized throughout the day .Opportunity for occasional travel to our offices in London and Berlin, allowing you to connect with colleagues in different locations.

Bolt is seeking an Operations Manager to strengthen its ride-hailing services in Prague. This position centers on improving local operations, with a direct impact on how people move around the city. What you will do Lead daily operational activities for Bolt’s ride-hailing business in Prague Identify and address challenges to enhance service quality and efficiency Work closely with local teams to implement solutions that support Bolt’s mission Who we’re looking for Detail-oriented and solutions-focused mindset Strong leadership and interpersonal skills Interest in shaping urban mobility and making a positive impact in Prague Our culture Bolt serves over 200 million customers in more than 50 countries across Europe and Africa. The company values a welcoming, inclusive environment for all team members, regardless of background or identity. Every employee’s contribution helps transform city life and supports Bolt’s goal of making urban areas more people-friendly.

Role overview Rohlik seeks an Operations Manager to oversee last mile logistics at its Liboc distribution center in Prague. This role manages courier operations across the main site and two cross-docks in Plzeň and Bílina. The position calls for someone who enjoys solving practical challenges, values adaptability, and prefers making a direct impact without bureaucratic hurdles. What you will do Meet daily performance targets and drive ongoing efficiency, including planning courier capacity based on demand. Lead and motivate the logistics team responsible for courier operations. Reduce last mile delivery costs by applying effective operational strategies and smarter approaches. Design and refine processes to keep operations running smoothly. Collaborate with colleagues to develop new solutions for food delivery, with an emphasis on innovation. Increase courier productivity and maximize fleet utilization. Manage operations at the Liboc distribution center and coordinate activities at cross-dock locations in Plzeň and Bílina. Requirements Several years of experience in logistics, ideally with domestic transportation and frequent deliveries. Strong understanding of transportation management and operational best practices. Comfortable working with data and digital tools to analyze and improve operations. Openness to new ideas and a drive to build non-traditional logistics solutions. Proven leadership skills with the ability to motivate and guide a team. Conversational English skills. Benefits Supportive colleagues and a collaborative team atmosphere. Opportunities for personal growth and skill development. Multisport card. Recognition and rewards through a benefits cafeteria. Unlimited vacation policy. Company events. Subsidized workplace lunches. Rohlik Xtra account with a 10% discount on selected purchases.

Join our dynamic team at 2ntelekomunikaceas as a Sales and Operations Demand Planner. In this pivotal role, you will forecast demand, analyze sales trends, and develop strategic plans to optimize inventory and supply chain efficiency. Your analytical skills will be crucial in ensuring we meet customer demand while minimizing costs.

p3-parks seeks a Group HR Specialist based in Prague. This role supports the development of HR strategies and provides assistance to employees across the organization. Role overview The Group HR Specialist works to maintain a positive workplace culture. By supporting colleagues and HR initiatives, this position helps strengthen organizational effectiveness. Key responsibilities Assist in shaping and implementing HR strategies Support employees across different teams and departments Promote and help sustain a positive work environment Location This position is based in Prague, Czechia.

Role overview Rohlik seeks a Lead for Inbound Operations to join the warehouse team in Horní Počernice, Prague. This role centers on organizing the receipt of goods and managing inventory to keep daily operations efficient. The position suits someone who enjoys working with people, adapts quickly, and wants to influence warehouse performance. Main responsibilities Coordinate and organize the arrival and receipt of goods Manage inventory using warehouse management systems Check product quality and freshness Handle claims and resolve issues with suppliers Supervise storage and ensure goods are prepared for dispatch Monitor hygiene and safety standards Lead the inbound team during shifts and support their development Suggest improvements to processes and the work environment Requirements Experience in warehouse operations Comfort making quick decisions, even outside standard routines Ability to stay calm and focused under pressure Strong communication skills and a fair approach to leadership Focus on results and customer satisfaction Adaptable and open-minded attitude Benefits Meal allowance of 86 CZK per shift 10% discount on all purchases through a Rohlik Xtra account Subsidized lunches on site Option for paid time off Snacks available at work Employee rewards program (vouchers for ALZA, NOTINO, and more) Multisport card Company events Location Horní Počernice, Prague, Czech Republic

Join Bolt as a Senior Operations Strategy Analyst and play a pivotal role in enhancing our ride-hailing services in Slovakia!This full-time, permanent position is based in our vibrant office in Prague.About UsBolt is one of the fastest-growing technology companies across Europe and Africa, serving over 200 million customers in over 50 countries. Our success is driven by our passionate team members.We champion inclusivity and diversity, ensuring a workplace where everyone feels valued and respected, regardless of background. Our mission is to transform urban spaces to prioritize people over vehicles, and we invite you to be a part of this transformative journey!About the RoleAs a Senior Operations Strategy Analyst, you will have the opportunity to make a real-time impact on local operations. If you are ready to take ownership, challenge the status quo, and influence movement patterns in urban settings, this is your chance!Your analytical skills will be key in deriving actionable insights from relevant data, identifying growth opportunities, and driving strategic initiatives.

Join Keyloop, a pioneer in connecting dealers, manufacturers, technology providers, and car buyers.We enable car dealerships and manufacturers to fully harness the potential of digital transformation. Our innovative technology enhances the car selling process for our clients while improving the car buying and ownership experience for their customers. By utilizing state-of-the-art technology, we integrate our clients’ systems, departments, and locations into a cohesive platform. This open technology framework is not only shaping the future of the automotive industry but also empowering our clients to operate more efficiently, boost profitability, and deliver exceptional experiences to their customers.Are you ready to be a part of this transformation?

Join our dynamic carsharing team in Prague as a Fleet Manager. In this pivotal role, you will be instrumental in shaping the strategy for our vehicle fleet within the Bolt Drive vertical, ensuring we deliver unparalleled quality to our customers.As a part of our mission to create cities for people, not cars, we need your expertise and passion for operational excellence to drive our fleet's performance.

Join us in an exhilarating journey as we revolutionize the data storage landscape. At Pure Storage, you will be at the forefront of innovation, collaborating with the brightest minds in the industry. Here, you have the opportunity to make a significant impact while growing alongside a pioneering tech firm.If you're eager to embrace limitless possibilities and contribute to transformative work, we invite you to become part of our mission.THE ROLEAs a key member of our Global Operations team, the Global Supply Chain Manager will serve as the backbone of our manufacturing efforts worldwide. You will ensure supply continuity and operational excellence within our Contract Manufacturer (CM) network, functioning as the main execution liaison to meet revenue and operational goals. This vital position requires extensive collaboration with New Product Introduction (NPI), Engineering, and Quality teams to guarantee the smooth delivery of our Everpure™ Platform. You will play a crucial role in ensuring our manufacturing readiness keeps pace with our global innovations.WHAT YOU'LL DOOversee comprehensive supply chain execution for all production activities, managing the Clear to Build (CTB) process to secure manufacturing preparedness and maintain supply continuity that aligns with ambitious revenue and forecast targets.Champion operational excellence and risk management across the CM network, concentrating on strategic KPIs such as on-time delivery, inventory accuracy, yield enhancement, and cost-effective strategies.Act as the primary escalation manager for CM and supply chain execution challenges, crafting and implementing effective production strategies from New Product Introduction (NPI) to End-of-Life (EOL).Design and execute supply and demand variability strategies, proactively spotting potential material risks and driving enhancements in processes both internally and with CM partners to maximize efficiency and minimize risks in the supply chain.Collaborate with cross-functional teams (NPI, Planning, Quality, Engineering) to synchronize operational execution with product and business strategies, ensuring the application of consistent standards and best practices on a global scale.

Join Keyloop, where we connect dealers, manufacturers, technology providers, and car enthusiasts.At Keyloop, we empower car dealers and manufacturers to embrace the digital revolution. Our innovative technology enhances the car selling experience for dealers and the buying and ownership journey for customers. Utilizing state-of-the-art technology, we integrate our clients’ systems, departments, and locations, providing an open technology platform that is shaping the automotive industry for the future. Our data-driven solutions help clients optimize efficiency, boost profitability, and deliver exceptional customer experiences. Are you ready to be part of this transformative journey? Role OverviewIn this pivotal role, you will deliver exceptional financial services that are essential for the success of our Business Service Centre. Reporting to the Contract & Billing Management Lead within the C&BM team, you will leverage your expertise to support our key accounts. You will coordinate comprehensive Contract and Billing processes in accordance with Keyloop's policies, ensuring our business partners and clients receive the highest level of operational support.

Role overview Delivery Hero seeks a Senior Logistics Performance Specialist based in Prague. The focus of this position is to analyze logistics performance data, refine supply chain processes, and apply strategies that enhance operational efficiency. Key responsibilities Review logistics performance metrics to detect patterns and highlight opportunities for improvement. Refine supply chain workflows to promote cost-effective and flexible operations. Partner with teams across the business to create and carry out plans that improve logistics performance. Contribute to delivering excellent delivery services while keeping costs in check. Collaboration This role involves close work with cross-functional teams, sharing findings and developing solutions to help Delivery Hero achieve its logistics objectives.