IT Operations Management and CMDB Specialist

Emplifi delivers a unified customer engagement platform to over 20,000 brands worldwide. The company connects social media marketing, commerce, and customer care, underpinned by analytics and AI, to help clients grow and build lasting loyalty. The Global IT Operations team, based in Prague with colleagues in North America, manages business applications and end-user infrastructure for around 700 employees and contractors. This group ensures reliable technology support across the company’s nine global offices. Role overview The IT Operations Specialist works on-site in Prague, supporting daily IT operations for Emplifi staff. Flexibility is available, but the position is primarily office-based. This role centers on internal support, technical troubleshooting, and maintaining a high standard of service. Strong English skills and a service-oriented mindset are valued. Main responsibilities Monitor and maintain IT systems and services for nine offices worldwide. Respond to help desk escalations for MacOS and Windows users. Resolve technical issues within the office environment. Oversee company hardware and software, manage technical assets, and coordinate maintenance. Train employees on IT tools and systems. Create technical documentation and user manuals. Collaborate with vendors and suppliers as needed. Identify opportunities to improve and automate internal IT processes. Requirements Strong interest and knowledge in IT, including audio/video technologies. Experience communicating with clients, internally and externally. Familiarity with TCP/IP and network management is a plus. Proactive, customer-focused approach when working with both technical and non-technical teams.

Join Our Team!We are in search of a detail-oriented and innovative Strategy and Operations Specialist to enhance our ride-hailing operations in the Czech Republic!This is a full-time, permanent position where you will have the opportunity to make a significant impact on our local operations.About Us:Bolt is one of the fastest-growing technology companies in Europe and Africa, with over 200 million customers across more than 50 countries. Our success is driven by our dedicated team.We are committed to fostering an inclusive environment that welcomes individuals from all backgrounds and identities. Our mission is to create cities for people, not cars, and we need your expertise to help us achieve this vision!About the Role:As a Strategy and Operations Specialist, you will play a crucial role in shaping our local operations. You’ll leverage data to generate insights and identify opportunities for development. If you're ready to take full ownership of your work and innovate within the marketplace, this is your chance!

Join aisle as a Revenue Operations Specialist, a pivotal role in driving business growth and optimizing revenue processes. In this position, you will collaborate cross-functionally to analyze performance metrics, streamline operations, and implement strategies that enhance revenue generation.The ideal candidate will possess a keen analytical mind, an understanding of revenue models, and a passion for improving efficiency. You will work closely with sales, marketing, and finance teams to ensure alignment in revenue strategies.

Join snuggs on an exhilarating journey As we rapidly expand, we're building a robust team foundation to support our ambitious goal of achieving 5x growth in the coming years!In the capacity of Supply Chain Operational Specialist, you will play a pivotal role in supporting our production and logistics operations, ensuring seamless coordination among stakeholders within our dynamic supply chain team.This position is perfect for recent graduates or early-career professionals eager to delve into supply chain, logistics, and quality control in the textile or fashion sectors.Your ResponsibilitiesOversee inbound inventory and coordinate incoming shipments to guarantee efficient product flow into the warehouse.Manage outbound operational requests and contribute to the daily functions of the supply chain team.Collaborate closely with production, logistics, suppliers, and internal stakeholders to enhance operational efficiency.Handle packaging materials, including regular and ad hoc packaging orders and care label management.Perform weekly quality control checks on product samples, encompassing capacity testing and product verification.Evaluate and document quality issues with samples received at the Prague office.Communicate quality findings and work with production and supply chain teams to address any issues.Your ProfileDegree in textile engineering, textiles, fashion, or a related discipline.1-2 years of experience in operations, logistics, production, or supply chain (internships are also valued).Demonstrated interest or experience in the fashion, garment, or textile industry.Fluency in Czech and English.Proficient in Excel with a structured and detail-oriented approach.Exemplary organizational and coordination skills, capable of effective collaboration across teams.Passion for textiles, production processes, and product quality.Your BenefitsOpportunity to be part of a mission-driven, innovative company with the potential to significantly impact our growth .Generous employee discount on our products .Hybrid work model with 3 days onsite and 2 days working from home .Access to snacks and refreshments to keep you energized throughout the day .Opportunity for occasional travel to our offices in London and Berlin, allowing you to connect with colleagues in different locations.

At Groupon, we are more than just a marketplace; we are a vibrant community where customers uncover new experiences and services every day, while local businesses flourish. With over a million merchant partners worldwide, we connect 16 million customers with exceptional deals across diverse categories. In a landscape often dominated by e-commerce giants, Groupon stands out as a platform uniquely committed to empowering local businesses with performance-driven results.We are on an exciting journey of transformation, driven by a relentless pursuit of excellence. Despite our global presence with thousands of employees across continents, we foster a culture that inspires innovation, embraces risk-taking, and celebrates success. Here, your impact can be immediate thanks to our scale and the rapid pace of our evolution. We offer the best of both worlds: we have the resources and scale of a large organization while providing the autonomy and potential for meaningful impact that comes with a smaller company.About the RoleThe Merchant Operations team at Groupon is a high-volume, global operation dedicated to supporting merchants across multiple markets. As the Merchant Operations Manager, you will act as the operational right hand to the Director of MO. You will analyze data, scope and implement process changes, align with senior stakeholders, and spearhead AI adoption within MO agent workflows. This role is based in Prague and provides significant ownership from day one.Key ResponsibilitiesAnalysis & InsightsExtract and analyze Salesforce data, crafting dashboards and reports independently.Provide executive-level insights accompanied by clear, actionable recommendations.Monitor trends across global MO teams and proactively surface strategic implications.Project & Change ManagementTake ownership of complex cross-functional projects from inception to handoff with minimal oversight.Drive impactful process and policy changes that enhance agent AHT and case deflection.Coordinate with senior stakeholders across Product, Engineering, and Commercial Operations.AI & AutomationLead the practical integration of AI into MO agent workflows.Identify and implement automation opportunities that minimize manual processing time.Develop AI-first processes and facilitate agent adoption.Operational GovernanceAudit and enhance queue structures to improve efficiency.

Join Bolt as a Senior Operations Strategy Analyst and play a pivotal role in enhancing our ride-hailing services in Slovakia!This full-time, permanent position is based in our vibrant office in Prague.About UsBolt is one of the fastest-growing technology companies across Europe and Africa, serving over 200 million customers in over 50 countries. Our success is driven by our passionate team members.We champion inclusivity and diversity, ensuring a workplace where everyone feels valued and respected, regardless of background. Our mission is to transform urban spaces to prioritize people over vehicles, and we invite you to be a part of this transformative journey!About the RoleAs a Senior Operations Strategy Analyst, you will have the opportunity to make a real-time impact on local operations. If you are ready to take ownership, challenge the status quo, and influence movement patterns in urban settings, this is your chance!Your analytical skills will be key in deriving actionable insights from relevant data, identifying growth opportunities, and driving strategic initiatives.

Join Keyloop, where we connect dealers, manufacturers, technology providers, and car enthusiasts.At Keyloop, we empower car dealers and manufacturers to embrace the digital revolution. Our innovative technology enhances the car selling experience for dealers and the buying and ownership journey for customers. Utilizing state-of-the-art technology, we integrate our clients’ systems, departments, and locations, providing an open technology platform that is shaping the automotive industry for the future. Our data-driven solutions help clients optimize efficiency, boost profitability, and deliver exceptional customer experiences. Are you ready to be part of this transformative journey? Role OverviewIn this pivotal role, you will deliver exceptional financial services that are essential for the success of our Business Service Centre. Reporting to the Contract & Billing Management Lead within the C&BM team, you will leverage your expertise to support our key accounts. You will coordinate comprehensive Contract and Billing processes in accordance with Keyloop's policies, ensuring our business partners and clients receive the highest level of operational support.

At JetBrains, we are passionate about coding. Since our inception in 2000, we have committed ourselves to delivering the most effective developer tools available globally. Our products automate routine tasks and checks, thereby speeding up development processes and empowering engineers to innovate and excel. We are currently searching for a proactive and communicative Project Manager to oversee a variety of operational projects across the organization. In this essential role, you will ensure that all projects and ongoing tasks are well-structured, clearly communicated, and aligned with our business objectives. Your Responsibilities: Act as a primary liaison among developers, analysts, and stakeholders. Maintain transparency regarding timelines, challenges, and deliverables. Keep all team members informed and aligned throughout the entire project life cycle. Gather and clarify requirements, ensuring documentation is clear and well-structured. Proactively identify and mitigate risks and bottlenecks. What We’re Looking For: A solid grasp of the software development life cycle. Demonstrated experience in project management with a proactive, hands-on approach. Experience in gathering requirements and producing clear, structured documentation. Excellent communication skills, with the ability to collaborate effectively across diverse teams. Onboarding Expectations: As we operate in a complex business environment, we will ensure you have sufficient time to acclimate. You will be supported by a mentor and the team as you: Gain a fundamental understanding of our business domain. Familiarize yourself with our development processes. Identify key stakeholders and communication channels. You will initially manage a project with guidance from your mentor and teammates. Upon successful completion, you will progress to managing entire projects autonomously. Prepare for: A complex business landscape: Our operations cover a wide array of corporate and operational teams throughout the company, presenting diverse challenges depending on the project or program you support. Extensive communication: You will regularly interact with various corporate and operational teams, as well as product, developers, QA staff, sales, and customer success personnel. Effective communication is key for gathering requirements and ensuring project success.

Join the Exciting Journey at snuggs! At snuggs, we are on a remarkable growth trajectory, aiming to establish a dynamic team that will help us scale fivefold in the upcoming years.As a Creative & Marketing Specialist, your pivotal contribution will be key in propelling our expansion through the creation of impactful and creative content, from initial concepts to final execution. You will be responsible for crafting eye-catching ad campaigns, generating a high volume of static and video advertisements for platforms like Meta and TikTok, and refining our strategies based on performance analytics.If you are eager to transform innovative ideas into reality and embark on this adventure with us, this opportunity could be perfect for you!Application Process:As part of our recruitment, we would like to evaluate your ability to develop effective ad creatives for Meta that visually communicate product use cases.Please design 10 ad creatives for snuggs (Meta/TikTok style), incorporating at least 2-3 themes/angles across the creatives.Each ad should feature: A Hook (1–2 lines) Estimated time: ~2–3 hours Format: Canva / Figma / Google Slides / PDF / Google Doc We will assess ideas, hooks, angles & clarity Your submissions will be used solely for evaluation purposes and will not be published.Your Responsibilities:Create a high volume of static and video ads for Meta and TikTok, utilizing AI tools throughout the ideation, production, and refinement stages.Generate new ad concepts, hooks, and copy based on performance metrics and platform trends.Oversee, manage, and analyze ad performance within Meta and TikTok Business Managers; iterate strategies based on results.Coordinate influencer partnerships from initial briefing to delivery and performance evaluation.Source, manage, and optimize user-generated content for both paid and organic campaigns.Lead various partnership and marketing coordination initiatives across teams and external collaborators.Transform customer insights and data into creative strategies and scalable advertising concepts.Why You’re the Ideal Candidate:Innovative thinking with a strong creative flair that captures attention.Passionate about AI tools; continuously exploring and keeping abreast of new technologies.Proficient in delivering a substantial volume of ads rapidly without compromising quality.Resourceful, proactive, and driven by execution.Fluent in both Czech and English.What We Offer:Substantial discounts on our products An opportunity to join a mission-driven, innovative company during a period of rapid growth The chance to work on projects that significantly impact the company’s development Office refreshments Regular team-building activities and events!

Join us at the forefront of technology as we redefine the data storage landscape. Here, you will embrace innovative ideas, grow alongside a talented team, and contribute significantly to our industry.This is the kind of transformative work that the tech industry was built upon. If you're eager to explore limitless opportunities and make a significant impact, we invite you to be part of our journey.THE ROLEAs the Head of Business Operations, you will serve as the vital link within the organization, overseeing personnel, operations, budgeting, project execution, and strategic direction.WHAT YOU'LL DOLead and monitor the implementation of strategies for engineering and product teams.Act as a trusted advisor to the VP of Engineering/Site Lead in Prague, participating in meetings, supporting major decisions, and representing them when necessary.Optimize organizational structure and processes, fostering collaboration and promoting employee growth, retention, and engagement.Be the primary accountability point for business operations, encompassing governance, annual operating plan (AOP) planning and tracking, recruitment, vendor management, and administrative tasks.Drive operational accountability and enhance financial clarity, focusing on cost-efficiency initiatives.Collaborate closely with the leadership team to define the scope and objectives of key initiatives, providing robust support to program teams.Establish frameworks, processes, and procedures across the site/business.As our work environment is primarily in-office, you'll be expected to work on-site at our Prague office, adhering to company policies, except during approved leave.

Role Overview The Lead Outbound Operations position at Rohlik is based in Chrášťany near Prague. This role focuses on keeping warehouse operations running smoothly and ensuring orders reach couriers efficiently. Main Responsibilities Balance workloads across all warehouse sections and oversee timely dispatch of orders to couriers. Reassign workers between sectors as needed, tracking productivity throughout shifts. Learn and cover all essential warehouse roles, from receiving goods to shipping orders. Work closely with colleagues across the business, helping teams communicate and coordinate. Share ideas to improve processes and the work environment; initiative is valued here. Work follows a short/long week schedule with 12-hour shifts. What We Look For Ability to make quick decisions, especially when standard procedures do not apply. Stays calm and focused during busy periods in the warehouse. Handles daily situations and any disputes fairly and objectively. Strong communication skills, able to explain decisions and direction clearly to the team. Comfortable working with data and numbers, able to interpret and draw accurate conclusions. Prioritizes customer satisfaction, understanding that every warehouse step counts. Benefits Meal allowance of 86 CZK per shift. Rohlik Xtra account with a 10% discount on all items. Subsidized meals at the workplace. PTO (paid time off) options available. Snacks provided on site. Employee rewards, including vouchers for ALZA, NOTINO, and others. Multisport card. Company events for employees.

Join our dynamic team at 2ntelekomunikaceas as a Sales and Operations Demand Planner. In this pivotal role, you will forecast demand, analyze sales trends, and develop strategic plans to optimize inventory and supply chain efficiency. Your analytical skills will be crucial in ensuring we meet customer demand while minimizing costs.

At Rohlik, we believe that technology is the heartbeat of modern shopping. Since our inception in 2014, we have emerged as a European leader in e-grocery, shaping the landscape in the Czech Republic, Hungary, Austria, and Germany. Our warehouses are not just storage spaces; they are technological marvels filled with robotics that enable us to deliver fresh food from local farmers at lightning speed.We are currently seeking a dedicated Automation Specialist to oversee our automated systems and ensure that our 'engine room' runs as smoothly as clockwork.Our warehouses are technologically advanced operations featuring robotics (AutoStore, conveyors, and more), allowing us to deliver the freshest groceries to our customers swiftly.Even the best technology requires a calm presence and technical acumen to manage automated systems and ensure their reliable and efficient operation.What Will Be Your Mission?As an Automation Specialist, you will have a direct impact on our ability to process thousands of orders daily. Your focus will include technologies such as AutoStore, BrightPick, conveyors, and other robotics.Responsible for the day-to-day oversight of automated systems and conveyors, ensuring performance targets are met.Conduct performance monitoring of systems, troubleshoot faults, and resolve issues.Collaborate with the Facility and Maintenance team to manage spare parts inventory and ensure supplier SLAs are adhered to.Contribute to the optimization of automation processes and continuous improvement initiatives.Support warehouse coordinators and technicians through training, documentation, and operational consultancy.What You Can't Do Without?We are looking for a technically skilled professional who is not afraid to take responsibility and make decisions on the spot.Excellent knowledge of automation and robotic systems.Technical education (knowledge of PLCs, low-voltage systems, IT/robotics is an advantage).Ownership is key: You take full responsibility for the assigned technology. If there's a mess, you clean it up—whether through processes or hands-on when necessary. You set the standards.A bridge between worlds: You stand at the intersection of technology and operations, ensuring smooth collaboration.

Bolt is seeking an Operations Manager to strengthen its ride-hailing services in Prague. This position centers on improving local operations, with a direct impact on how people move around the city. What you will do Lead daily operational activities for Bolt’s ride-hailing business in Prague Identify and address challenges to enhance service quality and efficiency Work closely with local teams to implement solutions that support Bolt’s mission Who we’re looking for Detail-oriented and solutions-focused mindset Strong leadership and interpersonal skills Interest in shaping urban mobility and making a positive impact in Prague Our culture Bolt serves over 200 million customers in more than 50 countries across Europe and Africa. The company values a welcoming, inclusive environment for all team members, regardless of background or identity. Every employee’s contribution helps transform city life and supports Bolt’s goal of making urban areas more people-friendly.

JetBrains s.r.o. seeks an Email Marketing Specialist to shape and deliver campaigns that connect with users and encourage product adoption. This position blends creative planning with hands-on execution and detailed analysis. Locations Belgrade, Serbia Berlin, Germany Limassol, Cyprus Madrid, Spain Munich, Germany Prague, Czech Republic Remote, Germany Warsaw, Poland Yerevan, Armenia What you will do Develop and run email marketing campaigns aimed at engaging JetBrains users Collaborate with product and marketing teams to help achieve adoption targets Use both creative and analytical skills to improve campaign outcomes

Join us at the forefront of technology as we revolutionize the data storage industry. At Pure Storage, you will engage in groundbreaking work, collaborate with the most brilliant minds in the field, and contribute to innovative solutions that make a significant impact.Embrace the opportunity to shape the future and leave a lasting imprint in the tech world. If you're ready to unlock a world of possibilities, we invite you to be part of our journey.THE ROLEIn the position of Senior Security Operations Engineer, you will be a pivotal architect in enhancing our Security Operations Center (SOC), transitioning from reactive monitoring to proactive defense strategies. Collaborating closely with the Security Operations Manager, you will oversee the integration of advanced security systems while mentoring a high-performance team. Your goal is to connect the intricate threat landscape with scalable technical solutions, safeguarding our global data infrastructure.WHAT YOU'LL DOArchitect and Onboard Security Infrastructure: Develop strategies for integrating new security systems and services, ensuring seamless data ingestion into our operations to enhance visibility.Drive SOC Maturity and Integration: Assess and optimize our current toolstack, including IDS/IPS, EDR, and SIEM, to automate workflows and enhance Mean Time to Respond (MTTR).Lead Incident Response and Threat Intelligence: Guide the detection and mitigation of active threats using GenAI and advanced forensics to minimize business impact.Operationalize Security Policy: Convert abstract security requirements into effective technical controls across Linux and Cloud (AWS) environments, aligning our security roadmap with global business objectives.Innovate through Automation: Employ a DevOps approach to create custom scripts (Python, PowerShell) and utilize containerization (Docker) to streamline tasks and boost team efficiency.WHAT YOU BRINGDeep Technical Proficiency in Defense: Extensive experience in managing enterprise security technologies such as UTM firewalls, network-based threat detection, and cloud platforms.Automation and Engineering Mindset: Demonstrated capability to automate intricate security tasks and processes.

Since 2015, Laba Group has been setting the standards in the online education sector. With projects such as Laba Czech, SKVOT Czech, and robot_dreams Czech, we are among the fastest-growing educational groups in Europe, aiming to revolutionize the online learning market and expand our reach to over 15 countries, building a globally recognized company .To support our sustainable growth, we are seeking an Operations Manager who will take charge of operations, performance, planning, and the stability of key projects. This role serves as a vital link between strategy and daily execution, integrating production, marketing, sales, and finance into a cohesive, data-driven unit.The Operations Manager will work closely with the CEO and department heads, directly impacting revenue, capacity planning, team efficiency, and the long-term operational stability of the company.Your Responsibilities:Ensure seamless project and production operations, translating strategy into actionable plans and priorities.Represent the CEO in key decision-making processes and be accountable for operational implementation.Establish, monitor, and evaluate KPIs across production, marketing, and sales.Analyze performance, manage forecasting, and adapt to market changes.Oversee project profitability, budget management, and cost-effectiveness.Collaborate with marketing, sales, finance, and production teams (customer relations, lead quality, sales performance).Plan capacity, set priorities, and define team responsibilities.Engage in recruitment, onboarding, and the development of key roles.Enhance processes, identify risks, and resolve escalated operational issues.Communicate with the global team and share essential information across the organization.Requirements:We are looking for someone who:Has senior-level experience in operations, performance, or delivery in a fast-paced environment.Is proficient in working with data, KPIs, forecasting, and capacity models.Can coordinate multiple teams and manage competing priorities effectively.Combines strategic thinking with hands-on execution.Possesses natural authority and can drive decisions to outcomes.Is results-driven, process-oriented, and responsible.Thrives in a dynamic environment with rapid changes in priorities.Can communicate effectively across departments and with top management.Fluent in Czech and English at a B2+ level.Benefits:We take benefits seriously:Access to all our courses after a 2-month probation period.50% contribution towards sports, English classes, and further education after 6 months ‍.11,000 CZK annually for a laptop .Flexible working hours (availability during business hours).Option for remote work or in-office work from our Karlín location (Křižíkova).Collaboration with colleagues from various countries and projects.

Join Twisto, a Param Company, a leading financial services provider revolutionizing payment solutions across Central and Eastern Europe. Our innovative app empowers users with full control over their payments, allowing them to defer or split purchases, share expenses, pay invoices, and shop seamlessly with both virtual and physical cards. We pride ourselves on delivering transparency, convenience, and competitive exchange rates, enhancing the everyday financial experience for our customers.This role is pivotal in managing the accounting of card transactions related to both issuing and acquiring. You will ensure that card transactions, scheme reports, and ledger entries are in sync, investigating any discrepancies effectively. Working with clearing and settlement data, as well as reports from Visa and Mastercard, you’ll play a crucial role in maintaining precise and up-to-date card accounting. Your responsibilities will also include assisting with month-end processes, reporting, and continuous improvement of reconciliation procedures.Your Future Challenges:Conduct daily, weekly, and monthly reconciliations of card transactions across both issuing and acquiring (clearing and settlement).Reconcile Visa and Mastercard scheme reports with internal records and general ledger entries.Monitor and reconcile interchange fees, scheme fees, chargebacks, and other related adjustments.Investigate and resolve any reconciliation discrepancies.Assist with month-end closing activities specific to the card business.Ensure accurate posting of transactions to the general ledger.Contribute to the enhancement of reconciliation processes and automation initiatives.Prepare internal reports related to card accounting and financial controls.Support audits and regulatory reviews as needed.

p3-parks seeks a Group HR Specialist based in Prague. This role supports the development of HR strategies and provides assistance to employees across the organization. Role overview The Group HR Specialist works to maintain a positive workplace culture. By supporting colleagues and HR initiatives, this position helps strengthen organizational effectiveness. Key responsibilities Assist in shaping and implementing HR strategies Support employees across different teams and departments Promote and help sustain a positive work environment Location This position is based in Prague, Czechia.