IT Operations Manager - Service Desk & EUC

At JetBrains, we are passionate about coding. Since our inception in 2000, we have committed ourselves to delivering the most effective developer tools available globally. Our products automate routine tasks and checks, thereby speeding up development processes and empowering engineers to innovate and excel. We are currently searching for a proactive and communicative Project Manager to oversee a variety of operational projects across the organization. In this essential role, you will ensure that all projects and ongoing tasks are well-structured, clearly communicated, and aligned with our business objectives. Your Responsibilities: Act as a primary liaison among developers, analysts, and stakeholders. Maintain transparency regarding timelines, challenges, and deliverables. Keep all team members informed and aligned throughout the entire project life cycle. Gather and clarify requirements, ensuring documentation is clear and well-structured. Proactively identify and mitigate risks and bottlenecks. What We’re Looking For: A solid grasp of the software development life cycle. Demonstrated experience in project management with a proactive, hands-on approach. Experience in gathering requirements and producing clear, structured documentation. Excellent communication skills, with the ability to collaborate effectively across diverse teams. Onboarding Expectations: As we operate in a complex business environment, we will ensure you have sufficient time to acclimate. You will be supported by a mentor and the team as you: Gain a fundamental understanding of our business domain. Familiarize yourself with our development processes. Identify key stakeholders and communication channels. You will initially manage a project with guidance from your mentor and teammates. Upon successful completion, you will progress to managing entire projects autonomously. Prepare for: A complex business landscape: Our operations cover a wide array of corporate and operational teams throughout the company, presenting diverse challenges depending on the project or program you support. Extensive communication: You will regularly interact with various corporate and operational teams, as well as product, developers, QA staff, sales, and customer success personnel. Effective communication is key for gathering requirements and ensuring project success.

Are you a dynamic Project Manager with a passion for creativity and production? At Renesa Electronics, we are seeking an experienced Project Manager to lead our creative projects from inception to completion. You will be responsible for overseeing project timelines, ensuring quality standards, and collaborating with cross-functional teams to deliver exceptional results. If you thrive in a fast-paced environment and have a keen eye for detail, we want to hear from you!

JetBrains s.r.o. is looking for a Project Manager to join the Data Office. This position centers on leading projects that build the company's data capabilities and encourage ongoing innovation. The role is available in Amsterdam, Belgrade, Berlin, Limassol, Madrid, Munich, Paphos, and Yerevan. Key Responsibilities Direct projects from initial planning through execution, monitoring, and completion Collaborate with cross-functional teams to ensure projects are delivered on schedule and meet requirements Monitor for risks throughout the project lifecycle and address them as needed Communicate clearly with stakeholders and manage their expectations Implement solutions that drive project goals and contribute to the success of data-focused initiatives Requirements Proven project management experience, particularly in technical or data-oriented settings Strong organizational abilities and experience guiding teams through complex projects Comfortable working with several teams and balancing multiple priorities Available Locations Amsterdam, Netherlands Belgrade, Serbia Berlin, Germany Limassol, Cyprus Madrid, Spain Munich, Germany Paphos, Cyprus Yerevan, Armenia

Join Ergomed as a dynamic Pharmacovigilance Project Manager in Belgrade, where you will play a pivotal role in ensuring the safety and efficacy of pharmaceutical products. You will lead and manage projects related to drug safety, collaborating with cross-functional teams and stakeholders to deliver high-quality results.

At JetBrains, we are dedicated to enhancing developer productivity through innovative tools. Since our founding, we have been committed to removing repetitive tasks, streamlining workflows, and enabling developers to concentrate on their core strength: crafting exceptional code. Our IDEs empower millions of developers globally to unlock their full potential. We are currently seeking a Senior Technical Project Manager to spearhead department-wide initiatives focused on refining engineering processes, increasing release velocity, and enhancing quality. Key Responsibilities: Lead initiatives to optimize execution and delivery by JetBrains developers. Collaborate across various departments to identify and leverage opportunities for enhancing engineering, quality assurance, and release processes. Work with cross-functional teams to establish project goals, scope, and deliverables. Create comprehensive project plans, timelines, and resource allocation strategies. Assess project risks and implement effective mitigation strategies.

Are you passionate about SQL and the expansive realm of databases? Do you understand the transformative power of data and enjoy leading teams to deliver top-notch products? If you're an experienced Project Manager eager to join a dynamic company where your contributions can directly influence our growth and engage with a global user community, we want to hear from you! Familiarity with database management tools, especially DBeaver, is a notable advantage. At DBeaver, we are committed to embedding data into the daily routines and decision-making processes of individuals around the globe. With a vibrant community of over 10 million active users inspiring us continuously, our open-source methodology drives innovation. As the leading provider of cross-platform enterprise data and database software, we are on the lookout for a talented Project Manager to join our R&D team. This role presents an exciting opportunity to lead initiatives that develop innovative data solutions for millions of users worldwide.

About UsAt Lavendo, we are a forward-thinking Enterprise SaaS company dedicated to pioneering data privacy and security solutions. Our cutting-edge Data Privacy Governance platform utilizes patented AI technology to transform how Fortune 100 organizations manage customer data protection. We ensure compliance with essential regulations such as GDPR and CCPA, providing unified consent and preference management APIs that facilitate efficient data handling across diverse channels.Our mission is to advocate for responsible data protection legislation, safeguard customer data, uphold individual privacy rights, and foster trust between businesses and consumers through enhanced transparency.Your RoleAs a Technical Project Manager, you will spearhead the implementation of our AI-driven data privacy compliance solutions. Collaborating with enterprise clients and internal teams—including product, engineering, and customer support—you will ensure the timely delivery of projects and exceptional client satisfaction. Your coordination of project activities, timeline management, and proactive issue resolution will be vital in maintaining client alignment and achieving successful outcomes.Key ResponsibilitiesLead the end-to-end implementation of our products for clients.Facilitate daily communication between clients and development teams, ensuring accountability and alignment.Oversee developer activities, track tasks, monitor project status, and guarantee quality and deadlines are met.Act as the primary delivery contact, reporting directly to the VP of Client Delivery.Provide product expertise and serve as a trusted advisor throughout the implementation process.Identify and resolve issues proactively to keep projects on track.Maintain consistent communication with clients, developers, and senior management.Develop and manage project tracking documentation and status reports.

NielsenIQ seeks a Quantitative Research Project Manager based in Belgrade. This position manages quantitative research projects throughout their entire lifecycle, from initial planning through to final delivery. Key responsibilities Oversee all phases of quantitative research projects, ensuring objectives are met and timelines are maintained. Coordinate with cross-functional teams to keep projects on track and within budget. Deliver results that provide actionable insights for stakeholders. Collaboration This role works closely with colleagues across different departments to align resources and maintain clear communication throughout each project. Location The position is based in Belgrade.

Join NielsenIQ as a Research Executive - Project Manager and immerse yourself in the dynamic world of quantitative research. In this role, you will lead and manage research projects from conception to completion, ensuring timely delivery and adherence to client specifications. Your analytical skills will play a pivotal role in interpreting data and providing actionable insights that drive strategic decisions.

Join the Libertex Group: Pioneers in FintechSince our inception in 1997, Libertex Group has established itself as a global leader in the financial markets, boasting over 28 years of unparalleled expertise.We have revolutionized the online trading landscape by integrating cutting-edge technology with evolving market dynamics and digital advancements. Our flagship platform, 'Libertex,' is recognized worldwide, empowering users to invest in a diverse array of assets, from stocks to cryptocurrencies.As the Official Online Trading Partner of the Audi Revolut F1 Team, we believe in the ability of sports to motivate and drive success.Our Achievements:Over 28 years of experience in fintechMore than 3 million clients globallyA dedicated team of 700+ professionalsRecipient of 45+ prestigious international awardsAccess to 300+ tradable assets via LibertexOur mission is to continuously innovate and create exceptional fintech solutions for individuals aspiring for more in life.Position OverviewWe are in search of a proactive and detail-oriented Affiliate Operations Manager (Junior/Trainee) to enhance and expand our affiliate operations.In this role, you will collaborate with various teams (Sales, Compliance, Product, BI) to facilitate seamless daily operations, assist partners, and progressively take charge of internal processes and collaborative initiatives.This position is perfect for someone eager to advance their career in operations or project management within the affiliate and fintech sectors, while gaining practical experience in partner management, compliance, analytics, and process enhancement.Your Responsibilities:Affiliate & Partner Support: Provide daily operational assistance to affiliates and partners, manage commissions, address partner inquiries, and resolve escalated issues.Operations & Coordination: Collaborate with Sales, Support, Product, BI, and Compliance teams, handle incidents, investigate issues, and manage Jira tickets, while supporting cross-department projects and internal communication.Compliance & Monitoring: Conduct compliance checks on partner activities, collaborate with Compliance on CySEC requirements and KYC processes, and aid in the implementation of compliance workflows.Process Improvement & Projects: Identify inefficiencies, assist in automating workflows, and enhance internal processes.

Oversee and maintain virtual infrastructure while providing essential support for network operations.Efficiently manage service requests through the ticketing system.Constantly monitor and respond to alerts and alarms.Utilize time tracking software for accurate reporting.Regularly update and create documentation to support daily operational processes.Actively contribute to the development and execution of digital and AI transformation initiatives.

Join our dynamic team at psicro as a Site Management Associate, where you will play a pivotal role in overseeing and managing site operations. You will collaborate with cross-functional teams to ensure project objectives are met efficiently and effectively. Your keen attention to detail and strong organizational skills will be crucial in maintaining high standards of site management.

Constructorknowledg is hiring a Senior HR Operations Specialist in Belgrade. This role centers on leading and improving HR operations, with a focus on supporting both employees and business objectives. Role overview The Senior HR Operations Specialist manages day-to-day HR systems and processes. The position works closely with different teams to ensure HR strategies support company goals. Attention to detail and a strong sense of ownership are essential, as this role shapes the employee experience across the organization. What you will do Oversee and maintain HR systems Identify and implement improvements to HR processes Collaborate with other departments to align HR initiatives with business needs Impact This position offers the chance to influence HR practices in a growing company. The work directly affects employee satisfaction and helps drive organizational success.

Join our dynamic team at Acumatica as a Senior/Lead Software Developer specializing in .NET technologies, focused on enhancing our Construction Operations solutions. In this pivotal role, you will leverage your extensive experience in software development to design, implement, and optimize robust applications that drive efficiency and effectiveness in the construction industry.We are seeking a visionary leader who can mentor junior developers while collaborating closely with cross-functional teams to deliver high-quality software solutions. Your expertise in .NET frameworks, databases, and agile methodologies will be crucial as we innovate and grow.

BlueCat Networks develops solutions for intelligent network operations, helping organizations monitor and manage their networks. The company’s Intelligent NetOps platform combines core network services with insights into network health and performance. This supports teams as they provision, troubleshoot, and adapt to changes across the network management lifecycle. BlueCat has earned recognition for its workplace culture, including "Great Place to Work" certification and awards for technology, youth, women, mental health, and inclusion in Canada. Role overview The Technical Manager position in Belgrade combines engineering leadership with hands-on software development. This role also functions as a Staff Software Engineer, guiding a small team focused on backend design and development for Network Observability features. The Technical Manager shapes technical decisions and collaborates with other teams to deliver reliable software. What you will do Lead a small engineering team working on backend systems for Network Observability Drive backend design and development efforts Influence technical decisions and architecture Work closely with cross-functional teams in an Agile environment

Have you heard of BlueCat? We’re an innovative leader in the dynamic field of Intelligent Network Operations, redefining the landscape with our cutting-edge solutions. As organizations navigate the complexities of network management, they require a modern approach that combines core services with a comprehensive, predictive insight into network health and performance. BlueCat's Intelligent NetOps is the first of its kind, integrating systems of understanding and change to empower teams to enhance agility and mitigate risks associated with rapid changes through a unified management lifecycle—from provisioning to proactive troubleshooting and remediation.At BlueCat, we take great pride in our award-winning culture, which is a fundamental aspect of our identity. We have received numerous prestigious awards, including the "Great Place to Work" certification. By joining our team, you not only become part of a technology frontrunner but also a vital member of Canada's top workplaces recognized for various categories, including Technology, Today's Youth and Women, and Mental Health and Inclusion.About Our Customer Success Team:We are a forward-thinking and proactive team committed to delivering exceptional customer experiences. We thrive on problem-solving and relish the opportunity to represent BlueCat to our clients. We value feedback and actively voice our customers' needs within the organization. Think of us as BlueCat’s front-line champions!The Customer Success Manager (CSM) serves as a vital client-facing resource for our enterprise-level customers. This role is responsible for ensuring that our clients have the highest quality experience with BlueCat and that we maximize our revenue potential. The CSM captures customer renewals and seeks to expand their engagement with our solutions.Please note that the work schedule is Monday to Friday, 12:00 PM to 8:00 PM CET, to best support our North American customers.In this role, you will be the primary point of contact for orchestrating all support activities, including technical support, implementation, and migration. Your focus will be on:- Building strategic and consultative relationships- Engaging in proactive account management- Promoting overall customer satisfaction- Driving product usage and adoption- Collaborating closely with the customer’s Enterprise Support team to resolve ongoing technical challenges.You will manage a diverse portfolio of key accounts and work collaboratively with various teams at BlueCat to ensure customer engagement and organizational success.Every day will present new and exciting challenges. You will:- Act as the leading customer advocate for a portfolio of high-profile accounts, ensuring their needs are met and exceeded.

Join unlimit as an Implementation Specialist, where you will play a crucial role in ensuring the successful deployment and integration of our innovative solutions. You will collaborate with cross-functional teams to analyze customer requirements, deliver tailored solutions, and provide exceptional support during the implementation process.

Join easygo, a leading provider of innovative technology solutions, as our IT Manager for Europe. In this pivotal role, you will oversee our IT operations and strategy, ensuring that our technology infrastructure supports our rapid growth and enhances our operational efficiency. You will lead a talented team of IT professionals, driving initiatives that align with our business objectives and foster a culture of innovation.

About WPP MediaWPP Media is a pioneering force in AI-driven media operations, dedicated to empowering the world's leading brands. Our innovative marketing platform, WPP Open, seamlessly integrates exceptional talent, trusted data, and strategic partnerships to help clients navigate change, seize opportunities, and achieve transformative growth.At WPP Media, we harness the power of creativity to forge better futures for our clients, our people, and the planet, delivering personalized solutions at scale. Our commitment to cultivating a strong culture and fostering collaboration enables us to provide exceptional experiences for our clients and our teams.For more information, visit wppmedia.com.