IT Project Manager for Retail & Client Solutions

amiparisParis, Île-de-France, France

On-site Full-time

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Experience Level

Mid to Senior

Qualifications

Master's degree (engineering school or university). Experience in omnichannel IT project management (E-commerce / Retail). Strong knowledge of an E-commerce environment (preferably Shopify Plus). Understanding of PIM / OMS / ERP Retail tools (CEGID Y2). Familiarity with Clienteling applications. Proficiency in Atlassian tools (Jira / Confluence). Knowledge of SQL and understanding of APIs / integration principles. Analytical skills, attention to detail, and solution-oriented mindset. Professional English proficiency.

About the job

We are seeking a dynamic IT Project Manager to lead and oversee our Client and Retail projects, ensuring their successful management, evolution, and operational maintenance within our organization.

Operational Management (RUN)

Oversee the operational management (TMA/TME) of Client and Retail solutions (B2C): Clienteling App, Customer Database (RCU), and satisfaction survey tool (NPS).
Manage and facilitate the Jira board (qualification, estimation, tracking).
Handle bug and incident tickets, coordinating their resolution with technical teams and partners until closure.
Ensure the RUN and incident management for the Retail tool CEGID Y2.
Participate in testing and deployments.
Keep technical documentation up to date (architecture, flows, mappings).

Projects (BUILD)

Engage in all project phases: scoping, design, build, testing, deployment, and post go-live.
Draft technical specifications based on functional specifications (workflows, flows, business rules, integrations).
Define test cases and validation criteria.
Coordinate the build phase with technical teams.
Ensure the quality of deliverables before production deployment.
Provide regular reporting.

About amiparis

amiparis is a leading organization specializing in innovative retail and client solutions. Our commitment to excellence and customer satisfaction drives us to seek talented individuals who can contribute to our dynamic team and help us achieve our strategic goals.

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IT Project Manager for Retail & Client Solutions

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