About the job
The IT Security Operations Administrator plays a crucial role in safeguarding the secure operation of the Department of Public Health (DPH) computer systems, servers, and network connections. This role involves close collaboration with the Office of Innovation and Technology (OIT) to monitor server and firewall logs, analyze network traffic, establish and update virus scans, and troubleshoot security issues. The administrator will also be responsible for analyzing and resolving security breaches and vulnerability issues promptly and accurately, as well as conducting user activity audits as necessary.
As a senior member of the DPH Health IT team, the IT Security Operations Administrator will address IT security challenges related to operational activities, execute documented information security processes, and identify, create, and document necessary processes and improvements for IT security operations. Additionally, they will research emerging information security topics, tools, techniques, and threats. Leading operational security projects and serving as an information security resource for general DPH IT projects, they will develop responses to OIT security audits and findings.
Key Responsibilities
- Adhere to established information security policies, processes, and procedures.
- Document new information security processes and revise existing ones.
- Coordinate the deployment, management, and maintenance of all security systems and associated software, including firewalls, intrusion detection systems, cryptography systems, and antivirus software in partnership with OIT.
- Oversee and maintain user accounts, permissions, and access rights.
- Manage connection security for local area networks and DPH websites.
- Ensure the security of databases and data transfers both internally and externally.
- Review penetration test results and collaborate with application owners to mitigate identified risks and vulnerabilities.
- Identify and implement necessary improvements to prevent incident recurrence and propose appropriate solutions.
- Prioritize information security issues, manage multiple tickets concurrently, and monitor existing tickets for resolution.
- Conduct research on information security tools, techniques, and threats as directed.
- Act as an information security resource for DPH IT projects.
- Participate in the development and review of RFPs/contracts for tools and services related to DPH Security Operations.
- Promote a customer-oriented approach to maintain a secure DPH network.
- Utilize available tools and resources effectively to address security issues.
Relationship Management
- Establish and maintain collaborative relationships with OIT, DPH Divisions/Units, and vendors associated with DPH operations.
