About the job
About xAI
At xAI, we are dedicated to developing artificial intelligence systems that can understand the complexities of the universe and support humanity in its quest for knowledge. Our team is compact yet highly driven, committed to excellence in engineering and innovation. We value individuals who thrive on challenges and possess a strong sense of curiosity. With a flat organizational structure, every member is expected to take an active role in advancing our mission. Proactivity and a commitment to excellence are rewarded, while effective communication is essential for sharing knowledge within the team.
About the Role
We are in search of a proactive and detail-oriented IT Services Technician (Level 1) to become a vital part of our dynamic IT team. This position is responsible for delivering first-line technical support for our Tutors Space, addressing basic IT issues, facilitating onboarding processes, and escalating more complex challenges to specialized IT teams. The ideal candidate is enthusiastic about technology, possesses strong problem-solving abilities, and excels in customer service.

