IT Specialist - Technical Operations

Join evolution as a Technical Compliance Specialist in Philadelphia, where you will play a vital role in ensuring that our technical operations meet regulatory standards and internal policies. Collaborate with cross-functional teams to assess compliance risks and implement effective strategies. You will be responsible for monitoring compliance activities, conducting audits, and preparing necessary reports.

Join gopuff as a Delivery Operations Specialist, where you will play a crucial role in optimizing our delivery processes to ensure customer satisfaction. You will be responsible for coordinating and managing delivery operations, analyzing data to improve efficiency, and collaborating with various teams to enhance service delivery. If you are passionate about logistics and thrive in a fast-paced environment, we want to hear from you!

Insomnia Cookies seeks a Leave & People Operations Specialist to join the People Team at the Center City Philadelphia headquarters. This position plays a key role in supporting employees throughout their journey, from onboarding to navigating major life events. The work combines detailed operational tasks with direct employee interaction and support. Leave of Absence Management Oversee the full lifecycle of leave of absence cases, ensuring all actions comply with federal, state, and local regulations. Act as the primary contact for employees and managers regarding leave policies, processes, and expectations. Coordinate with third-party administrators to deliver a consistent leave experience. Maintain accurate records and documentation for each leave case, keeping communication timely and clear. Handle complex or escalated leave cases with thorough case management. Onboarding and Compliance Guide new hires through onboarding using the HRIS (currently UKG), ensuring prompt and accurate setup. Oversee I-9 compliance through E-Verify, including case management and reverifications. Review new hire offer letters for accuracy and regulatory compliance. Manage background checks for candidates in the U.S. and Canada, including all related communication. Troubleshoot onboarding system issues to support a smooth hiring process. Employee Support and Team Collaboration Respond to employee questions via the People Team ticketing system (FreshDesk), escalating issues when needed. Provide timely, empathetic support on HR topics, especially those related to leave and onboarding. Assist with unemployment claim processing and documentation. Support employee data requests, audits, and government reporting. Operational Support and Process Improvement Identify opportunities to improve onboarding and leave processes to enhance efficiency and employee experience. Maintain and update knowledge base articles and response templates. Assist with data validation, audits, and compliance tracking as needed.

Vivodyne: Innovating Human Data for Clinical TrialsAt Vivodyne, we are at the forefront of transforming the landscape of therapeutic development. Our mission is to enhance the discovery, design, and development of human therapeutics by utilizing large, lab-grown human organ tissues at an unprecedented scale. We are committed to advancing technology through a unique blend of cutting-edge biology, robotics, and AI, enabling the identification and validation of new therapeutic targets while significantly reducing the risks associated with new therapeutic assets. Our proprietary human organ tissues generate clinically translatable multi-omic data at a scale, speed, and quality beyond any existing clinical trials in the U.S. Our innovative approach has garnered support from top-tier venture funds and extensive partnerships with leading multinational pharmaceutical companies, striving to create safer and more effective drugs while minimizing animal testing.www.vivodyne.comYour RoleAs a Lab Operations Specialist, you will play a vital role in advancing our innovative research initiatives. Your primary responsibilities will include conducting essential cell culture work and ensuring the efficient operation of our laboratory environment. Collaborating closely with cross-functional teams, you will support ongoing scientific programs through activities such as primary cell culture and cryopreservation. Routine tasks will also include managing consumables, preparing media, reagents, and samples, overseeing biohazardous waste handling, and maintaining organized inventory systems. This role is pivotal in supporting both our operations and biology teams, requiring a proactive and adaptable approach to tackle ad-hoc support as needed.

Join the City of Philadelphia as a Technical Support Specialist 3, where you will be integral in managing and configuring desktop and laptop systems, deploying both off-the-shelf and custom applications, and delivering outstanding IT services. Your role will involve providing tier 1, 2, and 3 technical support to end users by researching, diagnosing, and resolving technical issues, as well as addressing user requests. You will also be responsible for tracking support tickets, responding to inquiries, and collaborating with project teams to ensure seamless IT operations.Key ResponsibilitiesAs a Technical Support Specialist, you will handle calls and emails from end users requiring assistance with IT-related requests and incidents. An ideal candidate should possess a solid understanding of personal computers, operating systems, and widely-used software such as MS Office and Adobe Acrobat. You will create support tickets within the City’s ticketing system and escalate issues as necessary.

Join our dynamic team as a Technical Writer III in Philadelphia! We are seeking a detail-oriented and experienced professional to create and manage technical documentation that is clear, concise, and user-friendly.As a Technical Writer III, you will collaborate closely with engineers, product managers, and other stakeholders to gather information and produce high-quality content. Your expertise will help ensure that our documentation meets the needs of both internal teams and our customers.Key responsibilities include developing user manuals, online help, and other technical documents, as well as editing and updating existing materials. We value creativity and innovation, so your input in improving our documentation processes will be highly appreciated.

Veolia Environnement S.A. is seeking a dedicated On-Site Specialist I to be part of our Operations & Maintenance department in Philadelphia. As an On-Site Specialist, you will play a crucial role in ensuring our operations run smoothly and efficiently. You will be responsible for performing various tasks that contribute to the overall functionality and maintenance of our services. This is an excellent opportunity for individuals looking to kickstart their careers in operations and maintenance.

We are seeking a dedicated IT Support Specialist to join our dynamic team in Philadelphia. In this role, you will be responsible for providing top-notch technical support to our clients and ensuring that their IT systems are functioning optimally.As an IT Support Specialist, you will troubleshoot hardware and software issues, assist with network setup and maintenance, and provide training to users on new technologies. Your expertise will help us maintain a high level of customer satisfaction and operational efficiency.

Join our dynamic team as a Salesforce Technical Trainer, where you will play a crucial role in supporting our latest Salesforce project. We are seeking an experienced QA professional with over 7 years of expertise in automated testing, including integration, functional, regression, and User Acceptance Testing (UAT). In this position, you will work independently and must demonstrate initiative while collaborating closely with programmers, Project Managers, and Business Analysts to understand diverse business requirements and devise effective solutions. Building and maintaining strong relationships across departments is essential for success in this highly visible role. Familiarity with Selenium is a plus, and excellent communication skills are vital for interfacing with all teams.

Join Us at Avalere HealthAt Avalere Health, we are united by the mission to ensure that EVERY PATIENT POSSIBLE is identified, treated, supported, and cared for equitably. Our dedicated teams in Advisory, Medical, and Marketing collaborate intentionally to create connections that redefine healthcare, ensuring no patient is left behind.We believe in enriching career paths that empower our employees to make a significant impact on patient lives. Our culture fosters an environment where individuals can authentically express themselves and leverage diverse backgrounds and skill sets to contribute meaningfully to our mission.With a flexible work approach, our global teams can choose their working environment—be it in-office or remote—based on the needs of the team and clients. Our major hubs in cities like London, Manchester, Washington, D.C., and New York serve as collaborative spaces, while remote workers are equally supported with social opportunities and resources.Our inclusive culture is foundational to Avalere Health. We support our employees through six Employee Network Groups focused on Diversity, Equity, and Inclusion, creating spaces for connection and support. As a Fertility Friendly employer, we offer enhanced parental leave and a flexible culture to support family planning journeys.We are committed to professional growth, offering access to thousands of training sessions, regular career discussions, and opportunities for global career moves.As part of the Disability Confident Scheme, we ensure fair interview processes for candidates with disabilities or long-term health conditions. If you need adjustments when applying, please inform us.

Join Artech Information Systems LLC as an IT Support Specialist, where you will play a critical role in ensuring the smooth operation of our IT systems and support for our users in Philadelphia. You will provide technical assistance, troubleshoot issues, and maintain our IT infrastructure. If you are passionate about technology and helping others, this is the perfect opportunity for you!

Key ResponsibilitiesTechnical Solution ManagementServe as a technical authority for designated technology solutions, possessing a comprehensive understanding of system configurations, workflows, and integrations.Create, update, and organize detailed documentation, including system standards, configuration notes, known issues, workarounds, release notes, and user manuals.Manage a structured service ticketing environment, providing timely updates, effective communication, and adherence to internal service standards.Identify and analyze recurring issues or trends within the ticket queue, taking proactive measures to address root causes.Collaborate closely with development and support teams (both internal and vendor-based) to resolve issues, implement enhancements, and prioritize system improvements.Conduct preliminary testing of enhancements, patches, and upgrades; coordinate with business subject matter experts for further validation.Research and advocate for the adoption of existing and emerging technologies to enhance the operational effectiveness of Revenue’s operations.Relationship ManagementEstablish and maintain strong, consultative relationships with various Revenue business units, central OIT areas, and technology vendors.Act as the primary liaison for assigned systems concerning coordination, communication, and strategic planning.Develop a deep understanding of the business processes and requirements linked to supported systems.Engage in regular status and planning meetings with stakeholders, advocating for system needs, upgrades, and support priorities.Monitor and assess vendor performance, escalating any concerns, and ensuring compliance with agreed service expectations.Deliver clear and timely reports to Revenue IT leadership regarding issues, system performance, ticket trends, vendor activities, and user satisfaction.

Join our team at Sonsoft Inc. as a Utility MDM and AMI Specialist. In this pivotal role, you will leverage your expertise in Master Data Management (MDM) and Advanced Metering Infrastructure (AMI) to support utility operations. You will be responsible for optimizing data management practices and implementing innovative solutions that enhance operational efficiency.

Join Contentful as a Senior Technical Enablement Architect, where you will play a pivotal role in shaping our technical solutions and enabling our clients to achieve their business goals. You will work closely with cross-functional teams to design and implement strategies that enhance the technical proficiency of our clients and internal teams. This role requires a deep understanding of our platform and the ability to communicate complex technical concepts in an accessible manner.

Join our dynamic team as a Technical Consultant and play a pivotal role in delivering innovative solutions to our clients. You will work closely with stakeholders to understand their needs and provide expert guidance in implementing technology solutions that drive efficiency and growth.

Join Metropolis as a Manager of Strategic Operations where you will play a pivotal role in optimizing our operational strategies. You will be responsible for overseeing key projects, driving process improvements, and ensuring alignment with our business objectives. This is an exciting opportunity for a dynamic leader who thrives in a fast-paced environment and is passionate about operational excellence.

Join Artech Information Systems LLC as a Technical Project Coordinator in Philadelphia! In this pivotal role, you will oversee project timelines, facilitate communications among various teams, and ensure project objectives are met with precision. Your expertise in coordinating technical projects will be essential in driving our initiatives forward and achieving outstanding results.

About Inizio Evoke Inizio Evoke works to make health more human™. The company brings together teams across a global healthcare platform to address complex industry challenges. Employees join a group focused on meaningful impact and continuous innovation. Role Overview: Regulatory Operations Coordinator The Regulatory Operations Coordinator supports several business units, working closely with Senior Managers and Managers. This position handles project creation, routing, and submission, and attends both brand and internal meetings to assess team workload as a Shared Resource. Coordinators collaborate to manage high volumes of work and ensure smooth operations across projects. Key Responsibilities Manage deadlines for multiple brands as a Shared Resource Advise project teams on submission timing and strategy Document and capture key project insights Create PDF review documents according to Standard Operating Procedures (SOPs) Transfer, copy, and create functional and reference annotations Maintain thorough records for all review stages Organize submission documents on a shared server Perform server maintenance and clean-up as needed Monitor the submission mailbox for important notifications Download MLR comment files and share with the team File approvals and communicate next steps to the team Open MLR job codes on various client platforms Upload or submit new reference materials from copy and MedEd teams Compile documents required for submission packages Set up, initiate, and monitor submission review routes, obtaining team approval as needed Upload and submit materials for MLR review Link references in the Submission Platform (Vault) Prepare OPDP binders Oversee archiving and digital asset uploads with the internal team Suggest improvements for submission formats and layouts Update the Project Dashboard and track submission dates for the internal team Location Philadelphia, Pennsylvania

Artech Information Systems LLC is seeking a skilled HVAC Technical Trainer to join our team in Philadelphia, Pennsylvania. This 12-month contract position requires significant travel and offers a dynamic opportunity to deliver engaging and comprehensive training to our Nest Pro Channel partners. Your role will involve imparting knowledge about the full Nest product suite, focusing on installation, setup, and product features.Key Responsibilities:Conduct instructor-led training sessions in both technical and sales aspects.Become a Subject Matter Expert (SME) on the Nest product portfolio and continuously update your knowledge with new products and features.Provide weekly training reports including statistics, learner feedback, evaluations, and key performance metrics.Join us and leverage your expertise in HVAC to empower new partners and support the growth of the Nest Pro Team!