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IT Support Customer Specialist

BaseBucharest, Bucharest, Romania
On-site Full-time

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Experience Level

Experience

Qualifications

RequirementsPrevious experience in a technical support or QA role (minimum 1-2 years). Strong debugging skills and ability to read code in Python and/or PHP. Experience with ticketing tools (e.g., Zendesk, Jira) and version control (e.g., Git). Excellent written and verbal communication skills in English. Logical thinking, attention to detail, and a solution-oriented mindset. Ability to interact calmly and professionally with clients, including enterprise-level customers.

About the job

At Base, our mission is to empower entrepreneurs to thrive in the global e-commerce marketplace. We provide groundbreaking technology that transforms the way they sell online. Our international team, with members from Europe to America, delivers an all-in-one system for thousands of sellers, integrating them with industry leaders such as Amazon, eBay, Shopify, DHL, and FedEx.

But we are not just another tech company. We are one of the fastest-growing platforms in the industry – experiencing a 15-fold growth in the last three years! We foster a culture where real impact and collaboration matter, and our team is at the heart of innovation.

Interested? If you want to make a real difference in global e-commerce, apply now! We look forward to hearing from you!

About Base

Base is dedicated to revolutionizing the e-commerce landscape by offering innovative solutions that empower sellers globally. Our rapidly growing team is committed to driving success through collaboration and cutting-edge technology.

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