IT Support Engineer at Stripe | Toronto

NetBrain Technologies is looking for a Release Engineer to join the team in Toronto, ON. This hybrid position plays a key role in supporting the software development lifecycle by managing release activities and collaborating with groups across the company. Key responsibilities Automate deployment processes to ensure releases are consistent and reliable. Coordinate release schedules by working with developers, QA, and other stakeholders. Keep documentation up to date for release procedures and timelines. Support process improvements and help teams communicate clearly to streamline development work. Location This role is based in Toronto, ON, with a hybrid work arrangement.

NetBrain Technologies, Inc. has built its reputation in no-code network automation since 2004. The company’s Next-Gen platform helps IT operations teams automate key processes across hybrid multi-cloud networks, including diagnostic troubleshooting, outage prevention, and protected change management. Today, more than 2,500 global enterprises and managed service providers rely on NetBrain’s platform. Role overview This Senior Software Engineer - Customer Engineering position in Toronto (hybrid) focuses on both customer support and software development. The role involves handling complex technical challenges from investigation through to solution, often working on issues that directly impact customers and product direction. The position is highly visible and suited for someone who enjoys solving practical problems and shaping a modern SaaS platform. What you will do Lead the resolution of complex, high-impact customer issues by conducting in-depth technical investigations, root cause analysis, and validating solutions. Act as a key connection among customers, support, engineering, and product teams to ensure timely issue resolution and alignment across stakeholders. Translate customer feedback and recurring technical issues into clear, actionable insights that drive product improvements.

NetBrain Technologies Inc., established in 2004, develops no-code network automation solutions. The company’s Next-Gen platform supports IT operations teams in managing complex hybrid multi-cloud networks. Features include automated troubleshooting, proactive outage prevention, and secure change management. Over 2,500 enterprises and managed service providers use NetBrain’s technology to improve network operations. Role overview The Senior AI Engineer will design and implement production-ready agent and Retrieval-Augmented Generation (RAG) systems for intelligent automation within the NetBrain platform. This position combines hands-on engineering with architectural planning, focusing on building scalable, observable, and reliable systems in a live environment. The work involves moving quickly from prototypes to deployed solutions, working through ambiguity, and maintaining high standards for quality and safety. Key responsibilities Design and develop core agent platform features, including orchestration patterns such as ReAct and Plan-and-Execute, tool execution layers, memory and context management, and safety controls. Build reusable agent skills and create a standardized tool ecosystem tailored to the platform’s needs. Location This role is based in Toronto, ON, with a hybrid work arrangement.

Veeva Systems is a pioneering organization committed to transforming the life sciences industry through innovative cloud solutions that expedite the delivery of therapies to patients. As one of the fastest-growing SaaS companies in history, we achieved over $2 billion in revenue last fiscal year, with tremendous growth opportunities on the horizon.Our core values—Do the Right Thing, Customer Success, Employee Success, and Speed—guide us in all that we do. We made history in 2021 by becoming a public benefit corporation (PBC), emphasizing our commitment to balancing the interests of customers, employees, society, and investors.As a Work Anywhere company, we promote flexible work arrangements, allowing you to choose the environment that best supports your productivity and well-being.Join us in transforming the life sciences industry and making a positive impact on our customers, employees, and communities.The RoleWe are looking for a skilled and detail-oriented Release Engineering Manager to lead our team at Veeva Vault Safety, a cutting-edge system for managing individual case safety reports (ICSRs). In this pivotal role, you will oversee the planning, execution, and delivery of software releases, ensuring smooth deployment of our products and services to clients. The ideal candidate will possess a robust technical background, exceptional people management skills, and a proven track record in release engineering.

We are seeking a proactive and detail-oriented Release Manager to join our dynamic team at System Canada Technologies. In this pivotal role, you will oversee the software release lifecycle, ensuring that all releases are delivered on time, within scope, and in alignment with our quality standards.The ideal candidate will have a strong understanding of software development processes, release management best practices, and a passion for continuous improvement. You will work closely with cross-functional teams to coordinate release schedules, manage risks, and ensure successful deployment of our products.

NetBrain Technologies, Inc. is seeking a Product Manager based in Toronto, ON, with a hybrid work arrangement. This position plays a central role in shaping product direction and driving solutions from early ideas to launch. Collaboration with teams across the company is essential to ensure each product meets customer needs and delivers real value. Role overview The Product Manager guides products through every stage, from concept to release. The role involves close coordination with engineering, design, and other departments to keep projects on track and aligned with business goals. What you will do Lead product development from the initial idea through to launch Work alongside engineering, design, and cross-functional teams to advance projects Contribute to defining and refining product strategies Prioritize solutions that address customer challenges

About UsAt Momentum Financial Services Group, we are dedicated to transforming the financial landscape for those who need it the most. With over four decades of expertise, we proudly support Money Mart, Canada's premier non-bank branch network, and are at the forefront of delivering financial solutions to underserved communities. Our offerings range from short-term loans to money transfers and prepaid cards, empowering millions of customers each year with timely access to essential financial resources. At MFSG, we foster collaboration across teams and functions to create impactful solutions that eliminate barriers and enhance access to financial opportunities. Whether you're tackling challenges, developing systems, or shaping strategic initiatives, your contributions directly support real people in need.

Are you a detail-oriented professional with a passion for coordinating software releases? Join System Canada Technologies as a Release Coordinator in Toronto! In this role, you will be responsible for managing the release cycle, ensuring that all software updates are deployed smoothly and efficiently.Your expertise will play a crucial role in streamlining processes, coordinating between various departments, and maintaining high-quality standards throughout the release process.

Join System Canada Technologies as a Build Release Manager, where you will play a critical role in overseeing the build and release processes for our innovative software products. In this position, you will collaborate with cross-functional teams to ensure timely and efficient delivery of software releases, maintaining high standards of quality and performance.

NetBrain Technologies, Inc. develops no-code network automation platforms used by over 2,500 large enterprises and managed service providers. The company’s tools help IT operations teams automate processes for troubleshooting, outage prevention, and change management across hybrid multi-cloud networks. The Senior Implementation Project Manager position is based in Toronto, ON with a hybrid work arrangement. This role centers on leading client-facing projects and guiding customers through deployment and implementation milestones. What you will do Take full ownership of end-to-end client implementation projects, ensuring successful outcomes. Lead project teams to achieve key milestones and deliverables. Engage with internal and external stakeholders to maintain high standards and consistent results. Independently manage several client projects at once, with durations typically ranging from 30 to over 120 days. Collaborate with Sales, Post-Sales, and other cross-functional groups to support timely deployments. Facilitate a clear understanding of client requirements and maintain focus on delivering value throughout each implementation.

Join Ubisoft as a Build and Release Specialist for the highly anticipated Splinter Cell Remake. In this pivotal role, you will be responsible for managing the build processes, ensuring seamless integration of game assets, and deploying builds across various platforms. Your expertise will help maintain the stability and performance of our development environment while collaborating closely with cross-functional teams to deliver high-quality gaming experiences.

Role Overview enable is hiring a Staff Engineer in Toronto, ON. This senior role sits at the heart of our engineering team, shaping the design, development, and delivery of new solutions that move our projects ahead. The Staff Engineer brings deep technical expertise and a collaborative mindset to guide product and service evolution.

At Relay, we are redefining digital banking for self-made business owners by equipping them with essential tools and insights to master their finances. Our platform transforms financial uncertainty into clear visibility, enabling entrepreneurs to convert their hard work into enduring success.As we embark on an exciting growth journey, we are in search of a Director of Engineering to lead our core product teams through rapid scaling. You will be instrumental in building systems that support our growth, collaborating closely with our VP of Engineering to cultivate the next generation of leadership. If you are passionate about creating top-tier banking products that empower small and medium businesses, we would love to hear from you!Please be aware that we operate in a hybrid work environment, requiring collaboration in the office three days a week (Tuesday to Thursday).Key Responsibilities:Lead and expand our product engineering organization as we aim to double and then triple our team size. Your role will involve attracting, hiring, and nurturing exceptional engineering talent and leaders, laying the groundwork for Relay’s next phase of growth.Oversee the growth and performance of our engineering team, ensuring that each engineer receives the clarity, coaching, and support necessary for impactful contributions.Cultivate a culture of innovation and continuous improvement that empowers teams to take calculated risks, experiment, and develop groundbreaking solutions for small businesses.Enhance our high-velocity development playbook. You will refine our engineering practices to minimize friction, elevate quality standards, and enable reliable, swift delivery as we scale.Align engineering efforts with Relay’s mission. Collaborate with Product, Design, and business leaders to translate strategies into a cohesive roadmap, making critical prioritization decisions focused on what matters most to our customers and the business.Drive coordination and delivery across multiple teams, ensuring the necessary systems, rituals, and processes are established for effective and sustainable execution.Collaborate across the organization to develop scalable systems and tools. You will help shape the infrastructure, processes, and culture that enable our teams and Relay as a whole to grow confidently and clearly.

Join Our TeamAt LangChain, we are driven by a vision to make intelligent agents a staple in everyday technology. Our goal is to empower developers to transform their innovative concepts into production-ready AI agents that are reliable and effective. Initially recognized for our open-source tools, we have expanded our offerings to include a comprehensive platform for building, evaluating, deploying, and managing agents at scale.Today, our products, including LangChain, LangGraph, LangSmith, and Agent Builder, are actively utilized by teams creating real AI solutions across a diverse range of organizations, from startups to Fortune 500 companies. Major players such as Replit, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, and 35% of the Fortune 500 trust LangChain to enhance their AI initiatives.With a robust funding of $125M from Series B led by IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we are expanding our product range, accelerating growth, and ensuring that each team member has a significant impact on our trajectory. At LangChain, your contributions will directly influence how this transformative technology is integrated into the world.About the Deployed Engineering TeamThe Deployed Engineering team collaborates closely with organizations to implement and manage AI agents in production environments, translating innovative ideas and prototypes into robust, dependable systems.This team is comprised of highly skilled professionals who engage with customer engineers throughout the entire lifecycle, from pre-sales assessments to post-deployment guidance. Our primary objective is to achieve technical success, co-create agent architectures, and support customers in the reliable operation of agents at scale using the LangChain suite.Deployed Engineers are positioned at the nexus of engineering, product development, and market strategy, influencing the practical adoption of LangChain and integrating real-world insights into our platform.Your Role as a Deployed EngineerAs a Deployed Engineer, you will tackle some of the most challenging issues in applied AI—not just demos or research, but systems that are critical for real teams in production settings. The feedback is swift, the impact is clear, and your efforts will directly shape the development of AI agents in practical applications.

About SkillersZone LLC:SkillersZone LLC stands at the forefront of affiliate marketing and recruitment software solutions. Our mission is to empower businesses by enhancing their marketing and recruitment processes through innovative and user-friendly technology. We are on the lookout for a skilled Data Engineer to join our dynamic team. In this role, you will be instrumental in developing the architecture necessary for the collection, storage, and processing of large datasets, ensuring that we have reliable access to data that drives informed decisions and fosters innovation.Position Overview:The Data Engineer will take charge of designing, building, and maintaining robust data pipelines, ensuring efficient data collection, storage, and processing across various systems. You will collaborate closely with data scientists, analysts, and other key stakeholders to guarantee that data is accessible, accurate, and reliable for business analysis and strategic decision-making.

Join our dynamic team at AfterShip as a Sales Engineer, where you'll play a pivotal role in driving our sales strategy and delivering exceptional solutions to our clients. You will work closely with the sales team to provide technical expertise, ensuring our clients understand the full potential of our services.Your responsibilities will include collaborating with customers to identify their needs, demonstrating our products, and assisting in the implementation process. This is an excellent opportunity for someone with a passion for technology and a desire to make a significant impact in the industry.

Join Clera as a Founding Engineer and be part of an innovative team that is set to revolutionize the tech industry. As a key member of our startup, you will have the unique opportunity to shape the direction of our technology stack and product development from the ground up. You will collaborate closely with the founding team to drive our vision forward, leveraging your expertise to create scalable solutions and implement best practices in software engineering.

Join the Feathery TeamFeathery is at the forefront of transforming data intake workflows for insurance and wealth management sectors. Our platform is trusted by industry leaders to streamline essential processes such as underwriting, client onboarding, and automated account openings.As we experience rapid growth and increased demand from enterprises, we are expanding our customer-facing teams to tackle complex implementations across various financial services and beyond.Why We’re ExpandingTo meet the needs of our growing base of sophisticated clients who depend on our platform for critical workflows, we are seeking a Solutions Engineer. This role is perfect for individuals who thrive on solving technical challenges, engaging directly with customers, and influencing product adoption in real-world scenarios.You will collaborate closely with sales, product, and engineering teams to ensure successful implementations and shape the future of our platform.Role OverviewIn this dynamic and high-responsibility role, you will be involved in:Customer-facing technical solution designEngagement across the customer lifecycle during pre-sales and post-salesArchitecting workflows and solving complex problemsCollaborating cross-functionally with product, engineering, and sales teamsAs a pivotal member of the Solutions Engineering team, you will help define our support and scaling strategies for customer implementations, from initial proof-of-concept to sustained success.Your ResponsibilitiesCustomer Solutions & ImplementationLead technical scoping, proof-of-concepts, and onboarding for key clientsCollaborate with clients to design and implement intricate workflows on the Feathery platformEducate customers on best practices for creating scalable, maintainable solutionsFacilitate deployments and ensure successful integration across teamsPre-Sales Engagement & Product ExpertiseSupport the sales team during the evaluation phase by showcasing technical capabilitiesConvert customer needs into customized product solutionsCreate demos and prototypes to illustrate our platform's potential

Miratech seeks a DevOps Engineer based in Toronto to help strengthen technology operations and make software delivery more efficient. The position centers on close collaboration with both development and operations teams. Key responsibilities Partner with developers and operations staff to ensure smooth application integration and deployment Refine and streamline processes to improve the speed and reliability of software delivery Contribute to technology initiatives throughout the organization Role overview This role involves working across teams to support ongoing technology projects and optimize the way software moves from development to production. Success in this position relies on strong communication and a collaborative approach to problem-solving.