IT Support Engineer

PayU operates as a global payment and fintech provider, supporting merchants and consumers across more than 50 markets. The company processes around 6 million transactions each day through a wide range of payment methods and PCI-certified platforms. Role overview The Technical Support Engineer serves as a key technical contact for PayU's merchant partners. This position is based in Bucharest, Romania. What you will do Assist merchants with technical integrations and troubleshoot issues as they arise. Guide new partners through the setup process, ensuring smooth onboarding. Diagnose recurring technical problems and report findings to improve internal documentation and workflows. About PayU PayU is part of the Prosus group, a major technology investor. The company supports over 300,000 merchants and millions of consumers, aiming to improve the online buying and selling experience worldwide.

Speechify is seeking a Software Engineer to join the Platform team in Bucharest, Romania. This group develops the technology that underpins accessibility features and enhances user experiences across Speechify’s products. Role overview This position centers on building and maintaining core platform solutions. The work directly supports how users interact with Speechify’s offerings, with a focus on making products more accessible. Who succeeds here Enjoys creating new solutions and tackling technical challenges Brings strong engineering skills to the table Values teamwork and open collaboration Approaches problems with curiosity and a willingness to learn This role offers the chance to work closely with others while shaping the foundation of Speechify’s accessible technology.

Quantum-Systems stands at the forefront of UAV technology, delivering innovative solutions and exceptional support to government clients worldwide. As we broaden our operational footprint in Romania, we are committed to establishing a robust local presence that caters to our current and future clientele in the region. This pivotal role is essential for solidifying Quantum-Systems S.R.L.‘s growth and success, backed by a small but dedicated team. We are on the lookout for a proactive Technical Support Manager to provide outstanding service to our government customers.Your Daily Responsibilities:Direct Technical Support for Government Customers: Act as the primary liaison for our governmental clients, offering specialist technical support tailored to their operational needs. This encompasses troubleshooting UAV equipment, executing diagnostics, resolving issues, and offering on-site assistance as necessary.On-Site Maintenance, Updates, and Repairs: Conduct Level 1 repairs, software updates, and maintenance tasks directly at client locations, ensuring UAV systems operate effectively and meet client standards. This hands-on involvement aims to build trust and enhance relationships with our government customers across Romania, Moldova, and neighboring countries.Ticket Management and Coordination: Oversee customer support tickets related to UAV operations utilizing Jira Service Management. Ensure prompt responses and collaborate with R&D and other Quantum-Systems teams on complex issues.Bridge Between Teams: Serve as the vital link between the Romanian support operations and clients, as well as between clients and our headquarters in Germany. Promote effective communication and collaboration to address customer inquiries and improve service delivery.Support the Development of Our Romanian Presence: As part of our expanding footprint in Romania, you will play a crucial role in shaping our local support delivery through Quantum-Systems S.R.L. Collaborate with a committed team to propel our operations forward, with support being a key component of this growth.

About SAMYSAMY is a leading global network of independent marketing and communications agencies that leverages research, technology, strategy, creativity, and performance to offer impactful, data-driven solutions that foster growth for brands. With a diverse team of over 1,000 professionals operating in more than 15 offices across 18 countries, including Europe, the U.S., and Latin America, SAMY is committed to delivering exceptional digital campaigns for over 100 prestigious clients.MissionWe are on the lookout for a meticulous Finance Controller, specialized in client billing management. The successful candidate will play a pivotal role in ensuring the precision and effectiveness of the invoicing process, from creation to issuance and follow-up with clients. This critical position will also involve account reconciliation, revenue analysis, and driving continuous improvements in financial processes. Given the substantial volume of data and high-value transactions handled, we seek an individual who is exceptionally organized, detail-oriented, and adept at managing millions of euros. The Finance Controller will oversee the company’s factoring line, ensuring seamless operations and timely utilization of this financial tool.Key ResponsibilitiesBilling Management: Direct and coordinate the monthly billing process, ensuring timely and accurate invoice generation in compliance with commercial contracts.Revenue Control: Guarantee accurate recognition of revenues in accordance with internal policies and accounting regulations.Internal Collaboration: Collaborate closely with sales and operations teams to gather necessary invoicing information, resolve discrepancies, and confirm data accuracy.Payment Tracking: Actively monitor issued invoices, manage the collection process in alignment with accounts receivable, and ensure prompt receipt of payments.Factoring Management: Oversee the company’s factoring line, ensuring timely submission of invoices for factoring and maintaining accurate communication with the factoring company.Financial Analysis: Conduct regular billing and revenue data analysis to identify opportunities for process enhancements, error reduction, and efficiency improvements.Compliance: Ensure adherence to local and international tax regulations relevant to invoicing.Process Improvement: Propose enhancements to invoicing systems and internal financial processes to boost efficiency and mitigate errors.

Join Our Team as a Dispatcher!Are you looking for a stable career opportunity within a vibrant and well-structured team? At Printec Romania, we value professional growth and collaboration. Become a part of our Help Desk team, where you can learn and develop alongside skilled colleagues.Key Responsibilities: Deliver exceptional technical support to internal and external clients via phone and email. This includes diagnosing and resolving incidents, providing technical consultancy, and coordinating with other departments for incident escalation and resolution tracking. Organize and schedule on-site interventions by assigning service engineers to client incidents that necessitate direct intervention, while maintaining communication until the issue is fully resolved.

Veeam, recognized as the top global leader in data resilience, empowers businesses to maintain control over their data anytime and anywhere. Our robust solutions include data backup, recovery, portability, security, and intelligence. Operating from Seattle, we serve over 550,000 clients worldwide who rely on Veeam to ensure their operations remain uninterrupted. Join us in our mission to grow, learn, and drive meaningful change for some of the world's most prominent brands. Step into the future of data resilience with confidence alongside us.About the RoleWe are looking for a naturally collaborative and articulate individual who is exceptionally organized, possesses a solid technical understanding of Veeam products, and is driven by enhancing customer success and outcomes. This role requires a blend of soft skills and strong technical knowledge. As a Customer Success Specialist, you will work within a pooled Success model to provide broad coverage for customers without a Named Customer Success Engineer (CSE). Your responsibilities will include responding to usage, churn, and expansion triggers from the customer health dashboard to promote adoption, outcomes, and growth for Veeam Data Cloud (VDC) and related offerings within the Veeam portfolio, including Veeam Backup & Replication, Veeam ONE, Veeam Recovery Orchestrator, Veeam Backup for Microsoft 365, and Kasten by Veeam.

Segula Technologies is hiring a Level 1 Technical Support Agent in Bucharest. This position serves as the initial point of contact for clients, handling incoming requests and offering troubleshooting support. Role overview This role focuses on assisting customers with technical issues and questions. A strong interest in technology and a commitment to quality service are important for success. Effective communication in the local language is essential to address client needs and resolve concerns promptly. What you will do Respond to client inquiries as the first line of technical support Provide clear troubleshooting guidance and solutions Maintain a professional and helpful approach in every interaction Requirements Motivation to work in technology and customer service Strong communication skills in the local language

Segula Technologies is hiring a Level 2 Technical Support Agent for its Bucharest location. This position is based on-site and centers on delivering advanced technical support to clients. Main responsibilities Address complex technical issues and troubleshoot problems that require in-depth knowledge. Work closely with clients to resolve incidents and maintain a smooth user experience. Follow local language requirements while providing support. Team environment This role is part of a dedicated support team in Bucharest. Collaboration and clear communication are important as you work to solve technical challenges for clients.

D-ploy is a leading provider of IT and Engineering Solutions with a strong presence across the EMEA region, including countries such as Switzerland, Germany, the Czech Republic, Austria, the UK, and the USA. Our commitment to delivering innovative IT services and solutions empowers industry-leading clients, enhancing their IT productivity and overall business value through reliability and efficiency.We are currently in search of a dedicated IT Onsite Support Technician to provide exceptional support to end-users in a professional and regulated environment in Bucharest.Key Responsibilities:Deliver first and second level IT support for hardware, software, mobile devices, and peripherals.Act as the primary onsite point of contact for end-user IT issues, ensuring prompt resolution.Troubleshoot incidents and service requests using our ticketing system (ServiceNow).Provide professional user support both desk-side and remotely.Accurately document all activities and resolutions in the ticketing system.Assist with IT onboarding for new employees, including equipment setup and user guidance.Contribute to and maintain knowledge base documentation.Support initiatives aimed at continuous service improvement.

Join AECOM as a Senior Electrical Engineer and contribute to transformative infrastructure projects in Bucharest. We are looking for a dynamic and experienced professional to lead innovative electrical engineering designs and solutions. You will collaborate with multidisciplinary teams to deliver high-quality projects that enhance community resilience and sustainability.

About the RoleIn today's digital landscape, critical business applications face unprecedented cybersecurity threats. Onapsis addresses these vulnerabilities by delivering comprehensive cybersecurity solutions tailored for essential applications. Supporting nearly 30% of the Forbes Global 100, we empower organizations to navigate risks associated with their SAP and Oracle systems, whether in the cloud, on-premises, or in hybrid environments.We are on the lookout for a Senior Data Engineer to join our innovative and mission-driven team. This position is perfect for seasoned data engineers who have a solid background in designing scalable data pipelines and utilizing cloud technologies to enhance cybersecurity solutions. You will play a crucial role in developing robust ETL frameworks, optimizing data platforms, and improving our clients' capabilities in threat detection, response, and remediation.Your Responsibilities and Impact:You will collaborate closely with our Principal Engineers to assess, scope, propose, and implement features that meet business requirements aimed at safeguarding our clients. Your contributions will be vital in establishing the technical foundation for new product offerings. Additionally, you will partner with Engineering and DevOps teams to ensure the delivery of high-quality products while adhering to security best practices alongside IT professionals.

Key Responsibilities- Coordinate all client inspections prior to final delivery, addressing any unresolved issues from factory inspections.- Manage reception and handling of materials received at the final destination, ensuring modifications, assembly, and review of pending inspection points are completed effectively.- Oversee the unloading of trains, including switching/shunting, mechanical and electrical adjustments, and connecting sections fitting.- Direct the assembly of equipment or parts not previously assembled at the factory.- Facilitate follow-up on modifications, particularly electrical adjustments arising from testing.

Be a Force for Good at Axon.At Axon, our mission is to protect life. We are innovators tackling critical safety and justice challenges with our advanced ecosystem of devices and cloud software. Our collaborative approach fosters open communication and values diverse perspectives from our customers, communities, and each other.Join our dynamic team at Axon, where you will drive meaningful change and take ownership of initiatives that matter in a fast-paced environment. Here, your contributions truly make a difference.Your ImpactWe are looking for a Director of Technical Support (International) to play a key role in scaling our Tier 1 and Tier 2 Technical Support teams globally. You will report directly to the Senior Director of Global Support and will be instrumental in establishing the operational framework, structure, and cross-functional collaborations necessary to support our rapidly evolving product portfolio across various regions.This position requires a seasoned technical support leader with extensive operational experience, a robust understanding of connected device products, a proven history of building and transforming teams, and the capability to lead through change. You will design and implement scalable support processes, facilitate post-acquisition alignment, and collaborate closely with Product, Engineering, Sales, Customer Success, and IT to ensure a seamless, world-class customer experience.

Role Overview Speechify is looking for an iOS Core Product Software Engineer to join the team in Bucharest, Romania. This role focuses on building and refining key features for the iOS platform, directly shaping the experience for users worldwide. What You Will Do Design and implement core product features for Speechify's iOS app Work closely with engineers, designers, and product managers to improve functionality and performance Optimize user experience through thoughtful engineering and attention to detail Contribute to projects that reach a global audience About the Team Based in Bucharest, the team brings together specialists from multiple disciplines. Collaboration and problem-solving are central to how work gets done, with a focus on using current mobile development technologies to deliver real impact.

About BrillioFounded in 2014, Brillio stands at the forefront of digital transformation. We specialize in leveraging advanced technologies such as Cloud, AI, Mobile, and IoT to empower leading global enterprises in their digital journeys. With a workforce exceeding 6,000 across 15 locations in 6 countries—USA, Canada, Mexico, UK, Romania, and India—we are proud to be recognized as a Great Place To Work® in various regions including the USA, India, UK, and Romania, thanks to our solid foundational values and employee-oriented culture.Brillio RomaniaAs a vibrant and rapidly expanding company, Brillio Romania is home to over 250 talented professionals across offices in Cluj, Oradea, and Bucharest. Our commitment to client satisfaction is unwavering, and we believe that our success is driven by the innovative contributions of our employees. We prioritize creating a positive work environment that not only allows our colleagues to excel but also offers them the opportunity to develop fulfilling careers, fostering long-term stability and dedication that ultimately benefits our clients.Accelerate YOUR career at Brillio!We are seeking a skilled LAN-Wireless Network Engineer for a fully remote position anywhere in Romania.

Join our dynamic team as a MuleSoft Production Support Engineer at Endava in Bucharest. In this pivotal role, you will be responsible for ensuring the smooth operation and performance of our MuleSoft applications, providing critical production support and troubleshooting issues as they arise.Your expertise will contribute to the continuous improvement of our systems and the overall efficiency of our client delivery processes.

Qualysoft is seeking a Full-Stack Engineer with strong Java skills to join its Bucharest office. This role offers the chance to work alongside experienced engineers in a company known for over 25 years of software engineering expertise. Qualysoft delivers IT consulting services such as Team Augmentation, Dedicated Teams, and Custom Software Development. Projects often involve building scalable enterprise systems, automation frameworks, and digital transformation platforms for clients in industries like banking, telecom, retail, automotive, and more. What you will do Develop and maintain full-stack solutions, with a focus on Java technologies Contribute to projects that support global clients across various sectors Collaborate with team members in Bucharest and across Qualysoft’s international offices Requirements Experience as a Full-Stack Engineer, with expertise in Java Interest in working on enterprise systems and digital transformation projects Ability to work effectively in a collaborative team environment About Qualysoft Founded in Vienna and active in Romania since 2007, Qualysoft operates in several countries across Europe and Asia. The company partners with major technology providers and applies modern tools in AI, Data & Analytics, Cloud, DevOps, IoT, and Test Automation. The Bucharest office is centrally located and home to part of a 500+ strong engineering team.

Join our dynamic global team as a Software Engineer where you will play a pivotal role in ensuring the quality and development of our innovative software solutions.As a member of our technology department, you will collaborate with a diverse group of experts located in cities such as Barcelona, New York, London, Manchester, Bucharest, and India. If you are eager to contribute to a rapidly growing company and make a significant impact, we want to hear from you!About TransPerfect – TechOps:The TechOps team at TransPerfect has been integral to our success for over a decade, providing technologies and services that simplify workflows for our clients and colleagues. From enhancing internal processes to developing scalable client interfaces for our GlobalLink platform, your work will directly affect our ability to meet client needs and navigate complex ecosystems.

Role overview Rohlik is hiring a Marketing Manager to join its team in Bucharest. The position centers on shaping and executing marketing strategies for the Romanian market, aiming for clear, measurable results. This role combines strategic planning with hands-on campaign management, always considering local consumer habits and preferences. Key responsibilities Create and deliver marketing strategies that reflect both local needs and Rohlik’s overall brand direction. Adapt central brand themes to ensure campaigns connect with Romanian customers. Collaborate with local commercial teams, the central Brand Team, and PR to coordinate and execute campaigns. Support PR events and develop initiatives to drive orders, attract new users, and boost customer retention. Manage the marketing calendar for Romania, ensuring timely and high-quality campaign delivery. Seek new ways to build stronger relationships with local customers through creative, effective marketing. Requirements Background in marketing, with experience in both strategy and hands-on execution. Skill in combining brand storytelling with practical market impact. Strong collaboration abilities, comfortable working with commercial, brand, and PR teams. Track record in customer acquisition and retention. Ability to manage several projects at once and adapt to shifting priorities. This is a full-time, on-site role based at Rohlik’s Bucharest headquarters.