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Experience Level
Experience
Qualifications
The ideal candidate will possess a foundational understanding of IT systems and support. A degree in Computer Science or a related field is preferred, along with strong problem-solving skills. Previous experience in a tech support role is an advantage. You should be a proactive communicator, able to work collaboratively in a team environment.
About the job
IQEQ is looking for an IT Support Engineer in Amsterdam. This role keeps the technology department running smoothly by supporting internal teams and maintaining IT systems. The work centers on troubleshooting technical issues and putting solutions in place so operations stay on track.
What You Will Do
Provide day-to-day IT support for internal staff
Troubleshoot hardware, software, and network problems
Help maintain and optimize IT systems for reliable performance
Implement fixes and solutions to technical issues as they arise
About IQEQ
IQEQ is a leading provider of tech-enabled services for fund management, corporate services, and investor services. With a global footprint and a focus on innovation, we empower clients to achieve their goals, making a tangible difference in their operations. At IQEQ, we are committed to fostering a culture of excellence and inclusivity.
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CSQ427R82 Join our team as a Senior Technical Solutions Engineer where you will play a pivotal role in providing expert technical support for both Neon and the Databricks Platform. You will navigate complex challenges related to the Databricks unified analytics platform, guiding customers throughout their journey to maximize their strategic goals with our tools. Your expertise will be sought for everything from fundamental technical inquiries to intricate architectural designs across the Big Data ecosystem. Reporting directly to the Senior Manager of Technical Solutions, your contributions will be essential in fostering customer success. Your Impact: Diagnose and resolve intricate customer issues within the Neon and broader Databricks ecosystem. Offer best practices and support for bespoke solutions crafted by customers. Provide actionable recommendations to enhance performance in specific customer environments. Facilitate discussions surrounding third-party integrations with the Databricks environment. Work collaboratively with engineering and escalation teams to effectively resolve customer issues and requests. Contribute to the development and upkeep of company documentation and knowledge articles. Champion the cause of customer advocacy within the organization. Augment your expertise in AWS/Azure and the Databricks platform through continuous learning and training initiatives. Engage in on-call rotations, both weekdays and weekends.
Feb 1, 2026
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