IT Support Technician H/F

everienceLyon

On-site Full-time

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Experience Level

Entry Level

Qualifications

We are looking for candidates who are passionate about technology and have a keen interest in learning and growing within the IT support field. Ideal qualifications include:A strong understanding of IT support principlesExcellent communication and problem-solving skillsA willingness to work collaboratively in a team environment

About the job

Join our dynamic team at everience as an IT Support Technician! In this role, you will play a vital part in maintaining and enhancing our users' experience by providing top-notch technical support. Your expertise will help troubleshoot issues, manage IT requests, and ensure smooth operations within our organization.

About everience

everience is a forward-thinking technology company located in Lyon, dedicated to delivering innovative solutions and exceptional service to our clients. We pride ourselves on fostering a collaborative and inclusive workplace where creativity and professional growth are encouraged.

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Finalease Group Security has delivered tailored security solutions since 2009, serving clients across France. The group includes several specialized companies, each focused on meeting the needs of SMEs, offices, artisans, retailers, large distributors, industrial sites, and public organizations. Solutions range from video surveillance and remote monitoring to access control, anti-theft gates, and dynamic signage. About the Role Lease Protect France, part of Finalease Group Security, is hiring Technicians for Installation and Maintenance of Security Solutions (H/F) in Lyon and other regions. This position supports ongoing growth and expansion across France. Main Responsibilities Install security systems such as video surveillance, anti-theft gates, and alarms for SMEs and small businesses Maintain and troubleshoot installed systems Report regularly to the Technical Manager Suggest improvements when appropriate Train users on security products and solutions Quality installations and customer satisfaction are central to this role. Work takes place primarily with clients in your region, with occasional assignments at national offices. Training and Development Comprehensive onboarding with in-field and classroom training Ongoing managerial coaching Support in obtaining electrical certifications CACES certification Additional training sessions throughout your career Tools and Equipment Provided Company vehicle Mobile phone and laptop Full work attire and necessary tools Compensation and Benefits Fixed monthly salary, determined by experience Technical challenges and bonus opportunities Company health insurance Meal allowances Clear career path with advancement possibilities

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