IT Support Technician H/F

Join Assystem, a leading engineering and innovation consultancy, as a Support Application Engineer specializing in RKU. In this dynamic role, you will leverage your technical expertise to ensure the optimal performance of our applications, providing indispensable support to our team and clients alike.

Your Responsibilities:Resolve Level 3 incidents within a WMS environment.Identify user training gaps and communicate needs to relevant stakeholders.Provide guidance to users to ensure optimal application usage.Maintain an organized status of ongoing tickets in alignment with service objectives.Engage in continuous learning regarding supported applications.Participate in analyzing Service Desk calls to implement corrective actions such as training or configuration adjustments.Collaborate with Level 3 teams in other countries, primarily in Italy and the Iberian Peninsula.Enhance the quality of knowledge base content.Assist in user acceptance testing (modules) during the transition to the support chain.

Join everience as an N2 Application Technician (H/F) in Lyon, where you will play a crucial role in supporting our users and ensuring their applications function smoothly. You will be responsible for troubleshooting, providing technical assistance, and optimizing application performance. This is an exciting opportunity to enhance your skills within a dynamic and innovative environment.

Join Us as an Application Analyst N2/N3In your role as an IT Support Technician, your responsibilities will include:Managing level N2 incidents effectively.Identifying incidents caused by user training gaps and relaying these needs to the relevant parties.Providing guidance to users to ensure optimal application usage.Maintaining an organized record of ongoing cases in line with service objectives.Engaging in continuous training on applications supported by the helpdesk.Analyzing Service Desk calls to implement corrective actions (training, configuration, etc.).Collaborating with level 2 teams from other countries, primarily Italy and the Iberian Peninsula.Enhancing the quality of content in knowledge bases in conjunction with N1, N2, and N3 Support teams.Participating in user acceptance testing (modules) during the transition to the support team.

In the midst of organizational transformation, we are seeking a dedicated Application Security Manager to structure, lead, and coordinate both business and technical teams while guiding them through security challenges.Your Responsibilities:Drive and contribute to enhancing the security maturity of application teams.Lead, define, maintain, and monitor the penetration testing plan.Establish and define testing scopes.Ensure vulnerability transfer across teams.Monitor and manage performance metrics.

Join our team at Devoteam as an Auditeur SecDevOps / Securité Applicative in Lyon, where you will play a critical role in enhancing our cybersecurity measures. Your expertise will help us identify vulnerabilities and implement robust security solutions across our applications.If you are passionate about security and DevOps practices, this is an excellent opportunity for you to grow your career while making a significant impact.

Everience seeks an N3 Support Administrator to join the team in Lyon. This position plays a key part in supporting engineering operations and maintaining the smooth performance of our systems. Role overview The N3 Support Administrator provides advanced technical support and system administration. The focus is on resolving complex technical issues, ensuring system reliability, and contributing to client satisfaction. What you will do Deliver expert support across various engineering functions Troubleshoot and resolve technical problems efficiently Help maintain seamless system operations Work to improve operational efficiency and client satisfaction Requirements Strong background in technical support and system administration Proven ability to diagnose and resolve complex issues Motivation to contribute to a collaborative team

Role overview Speechify is looking for a Senior Software Engineer who specializes in Windows and desktop applications. The work focuses on creating software that enhances accessibility and delivers a better user experience for a broad group of users. What you will do Design and build desktop applications for Windows systems Work closely with other team members to develop features that support accessibility Take part in projects that make technology simpler and more usable for everyone Location This role is based in Lyon, France.

Join Everience as a Workstation Engineer, where you will play a crucial role in optimizing and maintaining our workstation environments. You will collaborate with various teams to ensure seamless integration and performance of our IT systems, as well as support end-users to enhance their operational efficiency. Your expertise will contribute to our mission of delivering exceptional technology solutions.

Join everience as an Integration & Maintenance Engineer and play a crucial role in supporting user functions and enhancing our IT infrastructure. In this dynamic position, you will be responsible for the integration of new systems, ensuring their seamless operation and maintenance. You will collaborate with cross-functional teams to address user needs, troubleshoot issues, and implement solutions that optimize performance. Your expertise will directly contribute to our mission of delivering exceptional user support and experience.

Join our dynamic team at septeo as a JavaScript Support Technician! In this pivotal role, you will leverage your expertise in JavaScript to assist clients with technical inquiries while contributing to the enhancement of our software solutions. Your problem-solving skills will ensure that our customers receive the best possible support and solutions to their challenges.

Role Overview citech is looking for an N2-N3 Support Technician to join the team in Lyon. This role focuses on advanced technical support and troubleshooting for clients. The technician will handle complex issues and play a key part in delivering reliable service. What You Will Do Provide advanced (N2-N3) support for client systems and applications Diagnose and resolve technical problems that require in-depth analysis Collaborate with colleagues to tackle challenging support cases Help ensure consistent, high-quality service for clients What We Value Commitment to customer satisfaction Strong troubleshooting skills Willingness to learn and develop technical expertise further Interest in contributing ideas to improve support and solutions This position offers the chance to grow technical skills while supporting a variety of client needs in a collaborative setting.

At pegime, we believe that great adventures begin with a simple encounter. While we may not have any current job openings, we encourage you to submit your spontaneous application. Let us discover your unique talents and how you can contribute to our team!

Assystem is seeking a highly skilled Reference Key User (RKU) for PLM 3DX to join our dynamic team in Lyon. The ideal candidate will play a crucial role in optimizing our Product Lifecycle Management processes, ensuring that our systems align with industry best practices and meet the needs of our clients.As a Reference Key User, you will be responsible for providing expert guidance on PLM 3DX functionalities, assisting in the implementation of solutions, and driving user adoption through effective training and support. You will collaborate with cross-functional teams to enhance system capabilities and improve overall efficiency.

Join RTE as an apprentice in Procurement Support (F/H) and embark on a rewarding journey to enhance your skills in procurement processes. This role is designed for individuals eager to learn and contribute to our procurement team while gaining hands-on experience in a dynamic environment.

The Junior Engineer - Functional Safety & Integrated Logistics Support position at Egis Group centers on supporting rail transportation projects in Lyon. This role involves contributing to the safety and reliability of rail systems while collaborating with a team of experienced engineers. Main responsibilities Assist in applying functional safety standards to rail projects Support integrated logistics processes to improve system efficiency Work alongside senior team members to address technical challenges Professional development This role provides hands-on experience in rail transport, with a focus on both safety and logistics. The position encourages skill growth through exposure to innovative projects and expert mentorship. Location Based in Lyon, this role is part of Egis Group’s ongoing commitment to excellence and innovation in rail transportation.

N2JSoft creates B2B SaaS products for HR and finance, serving over 20,000 organizations and 1 million users in nearly 100 countries. The company's main solutions, N2F and Keeple, are well established in France. N2F helps businesses manage expense reports, corporate cards, and supplier invoices, while Keeple centralizes leave tracking, absence management, and working hours for teams on both web and mobile platforms. Collaboration is central to the team, with a goal to set the benchmark for professional expense management across Europe. Role overview The Consultant Onboarding & Software Support role helps guide business clients through the onboarding process and supports their ongoing use of N2F. This position focuses on helping clients implement the software smoothly and addressing their needs clearly and efficiently. Key responsibilities Guide business clients as they set up and use N2F solutions Assist users in adopting and getting the most out of the software Provide troubleshooting and ongoing support Maintain strong client satisfaction throughout onboarding and support Location This position is based in Lyon, Auvergne-Rhône-Alpes, France.

Join Veolia Environnement S.A. as a Client Support and Operations Specialist, where you will play a crucial role in delivering exceptional customer service and operational excellence. You will be responsible for managing client inquiries, resolving issues promptly, and ensuring smooth operational processes. Your expertise will contribute to enhancing customer satisfaction and driving operational efficiency.

N2JSoft creates B2B SaaS products that help businesses digitize HR and financial processes. With over 20,000 clients and a user base spanning 98 countries, the company’s platforms, N2F for expense management and Keeple for HR workflows, are widely adopted in France. N2F handles expense reports, corporate cards, and supplier invoices, while Keeple simplifies vacation, absence, and time tracking. Both platforms are accessible via web and mobile. The team at N2JSoft puts people first and is committed to raising the bar for professional expense management in Europe. Role overview This Consultant in Software Onboarding & Support position is based in Lyon. The role centers on guiding companies through the setup and daily use of the N2F platform, always aiming for high client satisfaction. Main responsibilities Analyze each client’s needs to recommend and adapt solutions. Configure the N2F software according to client requirements. Train accounting and administrative teams on product features and best practices. Gather client feedback and communicate requirements to the development team. Location This role is based in Lyon, Auvergne-Rhône-Alpes, France.