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IT System Administrator at Woundlocal | Austin, Texas

WoundlocalAustin, Texas, United States
On-site Full-time

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Experience Level

Experience

Qualifications

Key Responsibilities:Administer Microsoft 365 services, including Exchange Online, Teams, SharePoint/OneDrive, and licensing. Manage Microsoft Entra ID (user accounts, groups, MFA, and conditional access policies). Oversee Jamf for macOS/iOS device onboarding, compliance, patching, and policy management. Maintain and manage Ubiquiti network infrastructure (firewalls, switches, wireless access points). Monitor network health, performance, and security. Ensure secure remote access configurations (VPN, MFA enforcement). Configure and troubleshoot integrations for Zoom Workplace, Salesforce, and mail domains (GoDaddy/M365). Support Azure subscriptions and related services. Deliver end-user support for macOS systems, laptops, access issues, and escalations. Manage user and device onboarding/offboarding with least-privilege enforcement. Document system procedures, SOPs, and operational runbooks. Maintain backups and basic recovery procedures. Troubleshoot infrastructure and application issues; escalate when necessary. Requirements:3+ years of experience in systems administration. Proficient in administering Microsoft 365.Experience managing Entra ID, MFA, and conditional access. Hands-on experience with Jamf administration. Experience managing Ubiquiti network infrastructure. Strong troubleshooting skills in macOS environments. Willingness to work onsite in Boerne. Preferred Qualifications:Experience with Azure administration. Familiarity with Salesforce administration. Capability in writing documentation, runbooks, and SOPs. Exposure to security best practices, access reviews, and compliance controls.

About the job

Woundlocal is looking for a proactive and skilled IT System Administrator to become an integral part of our innovative team. This position plays a vital role in overseeing and supporting our IT infrastructure, including managing our fleet of Apple devices, office software, and network systems. The ideal candidate will be a proactive problem-solver who enjoys taking ownership of systems from start to finish while enhancing security, reliability, and user experience. You will collaborate closely with software developers and our product manager to provide comprehensive support across the organization. This is an onsite position based in Boerne.

About Us:

Woundlocal operates under four distinct brands:

  • Woundlocal - A mobile advanced wound care clinic serving patients across Texas.
  • DMElocal - A DME distributor catering to patients throughout Texas.
  • Mindi - A nationwide telehealth platform that includes a sales channel, scheduler, and payment processing.

About Woundlocal

At Woundlocal, we pride ourselves on delivering innovative and compassionate care through our four specialized brands. We are dedicated to enhancing patient experiences and improving outcomes in wound care and telehealth services across Texas and beyond.

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