About the job
Join Our Team as an IT System Administrator (Microsoft) (m/f/d) at ADAM Audio GmbH
Permanent Work Location: Berlin Office (hybrid work model)
Employment Type: Full-time, Permanent
We are seeking a skilled IT System Administrator (Microsoft) (m/f/d) to join our team at ADAM Audio GmbH in Berlin. In this vital role, you will primarily focus on supporting ADAM Audio GmbH while also providing assistance to other brands within the Focusrite Group, including Sequential, Sonnox, Martin Audio, Optimal Audio, Linea Research, Novation, Focusrite, TimaxSpatial, and Outboard.
Your Responsibilities:
You will be fluent in both German and English and will be responsible for the administration and support of IT applications for ADAM Audio GmbH, as well as maintaining IT equipment at our Berlin office. You will also collaborate with the global infrastructure and support team to manage SaaS applications, focusing on modern workplace solutions such as Azure AD/Entra ID, Intune Mobile Device Management, and Office 365.
Your ability to work independently, pursue personal development, and a strong desire to learn new things are essential. You should possess excellent communication skills, proven troubleshooting abilities, a keen eye for detail, and outstanding time management skills. You will manage ongoing administrative tasks and support tickets, escalate and forward tasks to relevant internal IT teams and third-party vendors, and participate in long-term IT projects while ensuring that our IT environment remains functional and secure.
Key Responsibilities Include:
- Managing IT support requests by creating, prioritizing, and escalating support tickets
- Collaborating with the UK IT team to develop processes, systems, and applications
- Creating detailed technical documentation and user guides
- Being the primary contact for local IT vendors
- Monitoring local IT security implementation, compliance, and budgeting
- Planning and executing infrastructure migrations (e.g., from On-Premises to SharePoint Online).
