About the job
We are in search of a dynamic and motivated individual to join our Client Facing Infrastructure team as a full-time IT System Engineer. This role demands over 3 years of hands-on experience in IT systems engineering, where you will play a crucial role in the implementation, administration, and monitoring of high-availability production servers and application environments for a leading global SaaS provider. The ideal candidate is detail-oriented, self-driven, and possesses the trust to handle root and administrative access to production servers and virtual machines.
Key Responsibilities:
- Define, design, implement, test, and modify computer systems with software as the core component.
- Deliver exceptional IT services to TransPerfect technology teams.
- Respond daily to support requests, primarily focusing on access requests, troubleshooting, and system configuration.
- Monitor and respond to critical alerts from Nagios/Zabbix, proactively addressing potential issues to prevent recurrence.
- Develop, maintain, and document installation and configuration procedures.
- Be prepared to be on-call during off-hours periodically.
