Italian-Speaking Technical Support Analyst

Join metgroup as an ETRM Support Analyst, where you will play a pivotal role in enhancing our Energy Trading Risk Management (ETRM) systems. You will be responsible for providing expert support to our trading teams, ensuring seamless operations and optimal system performance.Your contributions will be integral in analyzing and resolving issues, implementing improvements, and collaborating with various stakeholders to ensure the effectiveness of our ETRM applications.

Join the Future of Smart Mobility!At transcosmos Europe, we are proud to support a leading global brand that is revolutionizing urban transportation. Imagine working with intelligent electric scooters, app-connected devices, and cutting-edge mobility technology that enhances how people navigate cities.As a German-Speaking Technical Support Analyst, you will be the first line of support for our German-speaking customers, ensuring they maximize their experience with our innovative products. Your role goes beyond answering queries; you will engage in problem-solving, educating users, and providing exceptional customer care.Location: Regus Business Center, Váci str. 22-24, 1062 Budapest, HungaryWork Mode: On-site in our officeWorking Hours: 9:00 AM to 6:00 PMEmployment Type: Full-time, 40 hours per week

Are you eager to leverage your technical expertise to revolutionize the renewable energy sector? If you are a fluent Dutch speaker based in or around Budapest, we have an exciting opportunity tailored just for you!We are on the lookout for a Dutch-Speaking Technical Support Analyst to become a vital member of our business partner's expanding team. In this role, you will not merely be a voice on the other end of the line; you'll play a crucial part in providing exceptional support experiences, fueled by your enthusiasm for technology and your adept communication skills.This position transcends a conventional job; it offers you a chance to contribute to a mission-driven organization and genuinely make a difference in the world!Your Responsibilities - Serve as the primary point of contact for Dutch-speaking customers, delivering remote technical assistance. - Investigate and resolve complex issues with confidence and expertise. - Work collaboratively with a dynamic team to share insights and tackle customer challenges together.

Join our innovative team at Seon Technologies as a Technical Services Analyst in Budapest, where you will play a critical role in supporting our cutting-edge fraud prevention solutions. In this dynamic position, you will collaborate with clients to ensure their technical needs are met, troubleshoot issues, and provide exceptional customer service to enhance their experience with our software. Your expertise will help us continue to deliver world-class solutions and maintain the highest standards of service.

The Sales Planning Analyst position at Kia Hungary focuses on supporting sales operations through detailed data analysis and reporting. Based in Budapest, this role provides insight into the company's sales activities and helps shape both sales strategy and dealer network effectiveness. Key Responsibilities Sales Team Support: Gather and analyze data from the market and dealer network. Work to improve dealer sales efficiency and contribute to the creation of sales-supporting programs and software. Prepare both scheduled and ad hoc reports as needed. Business Planning: Develop sales forecasts on a weekly, monthly, and annual basis. Assist in setting and monitoring sales KPIs. Play an active role in the business planning process. Role Impact This position is central to developing processes and systems that strengthen Kia Hungary's sales strategy and dealer network performance. The analyst's work supports informed decision-making across the sales organization.

Transform Your Tech Support Career!Are you searching for a meaningful career? Join transcosmos Europe and become a vital part of a revolutionary brand in the realm of portable power and sustainable technology. Our products are not just ordinary; they are intelligent, solar-ready solutions designed to keep people connected no matter where life takes them.As a Technical Support Analyst, you will serve as the primary expert for users who rely on our innovative technology daily. Your role extends beyond answering queries; you will be facilitating adventures, tackling real-world challenges, and ensuring our customers feel empowered using state-of-the-art energy solutions.Your ResponsibilitiesAddress customer inquiries via phone and email with professionalism and clarity.Troubleshoot and resolve issues related to charging, solar connectivity, mobile app usage, etc.Guide customers through product features and recommended practices.Escalate technical issues in accordance with set processes.Manage the customer journey from initial contact to final resolution.Accurately log all interactions while ensuring compliance with privacy and security standards.Collaborate with your team to deliver outstanding customer support.Technical Position DetailsLocation: 1132 Budapest, Váci street 22-24 (Regus Business Center), HungaryWork Mode: On-site, from our officeWorking Hours: 08:30 – 17:00, Monday to FridayType: Full-time, 40 hours/weekWhat We SeekProficiency in German (C1) and strong communication skills in English (B2).A service-oriented mindset—patient, empathetic, and solution-focused.Confidence in navigating modern technology, especially mobile applications and smart devices.Basic skills in Microsoft Office and general troubleshooting tools.Ability to multitask, stay organized, and adhere to procedures.Previous experience in customer support, helpdesk, or BPO is advantageous.Why You’ll Flourish HereYou are genuinely passionate about technology, sustainability, and innovation.Curiosity drives you—you ask “why” and strive for better solutions.You remain composed under pressure and excel at simplifying complex concepts.You thrive in a fast-paced, systematic work environment.What We ProvideOpportunity to work with a pioneering brand in the green tech and portable power sector.Competitive salary and a comprehensive benefits package.Paid training to equip you with the necessary skills and knowledge.

Job Responsibilities:Conduct thorough analysis and validation of fees.Prepare monthly, quarterly, and annual accruals to ensure financial accuracy.Engage actively in variance analysis to understand financial performance.Perform balance sheet and intercompany reconciliations to maintain accuracy in records.Contribute to the month-end closing process effectively and efficiently.Assist with internal, interim, and year-end audits in compliance with US GAAP and IFRS standards.

D-ploy is a leading provider of IT and Engineering Solutions across the EMEA region, including Switzerland, Germany, Czech Republic, Austria, the UK, and the USA. We pride ourselves on delivering innovative IT services that enhance reliability and efficiency while fostering long-term partnerships that bolster both IT productivity and business value.Currently, we are seeking a dedicated IT Onsite Support Engineer to provide professional support to end-users in a well-regulated environment in Budapest.Key Responsibilities:Deliver first and second level IT support for hardware, software, mobile devices, and peripherals.Serve as the primary onsite contact for end-user IT issues.Troubleshoot incidents and service requests through our ticketing system (ServiceNow).Provide timely and professional user support, both desk-side and remote.Document all activities and resolutions meticulously within the ticketing system.Facilitate IT onboarding for new employees, including equipment setup and user guidance.Contribute to maintaining and enhancing knowledge base documentation.Participate in continuous service improvement initiatives.

Join our dynamic team at metgroup as an IT Application Support Lead in Budapest. In this pivotal role, you will oversee application support operations, ensuring the seamless functionality of our IT systems. You will collaborate with various departments to troubleshoot issues, implement solutions, and optimize application performance.

Join metgroup as a Power Analyst, where you will play a critical role in analyzing and optimizing our energy solutions. You will work with data to improve operational efficiency and contribute to impactful projects in the energy sector. This is an exciting opportunity for individuals passionate about energy management and analytics.

Join Deutsche Telekom IT Solutions as a Security Analyst where you'll be at the forefront of safeguarding our digital assets. In this role, you'll analyze security threats, implement security measures, and collaborate with cross-functional teams to enhance our security posture. This is an exciting opportunity to make a significant impact within a dynamic environment.

Join our team as an ESG Reporting and Compliance Analyst at Syngenta Group in Budapest, where you will play a crucial role in ensuring our adherence to Environmental, Social, and Governance (ESG) standards. You will analyze data, prepare reports, and collaborate with various teams to enhance our sustainability efforts.

We are seeking a motivated and detail-oriented L1 Parchment Support Engineer to join our dynamic team at Instructure. In this role, you will be responsible for providing first-level support and troubleshooting solutions to our clients using the Parchment platform. Your expertise will play a crucial role in ensuring our customers receive timely assistance and effective solutions to their inquiries.

Instructure is looking for an L1 Support Engineer in Budapest, Hungary. This role centers on providing technical support to customers and helping them get the most from Instructure’s products. What you will do Respond to customer inquiries and troubleshoot technical issues. Work to resolve problems efficiently and clearly communicate solutions. Support users to improve their experience with Instructure’s tools. Requirements Strong problem-solving and troubleshooting skills. Clear communication and a customer-focused approach. This position is based in Budapest and focuses on helping clients use Instructure’s products effectively.

Join our dynamic team at NielsenIQ as a Junior Data Operations Analyst where you will play a crucial role in managing and analyzing data operations. This entry-level position is perfect for detail-oriented individuals who are eager to kickstart their careers in data analytics and operations.As a Junior Data Operations Analyst, you will be responsible for supporting data processes, ensuring data accuracy and integrity, and assisting in the development of data solutions. You will work closely with various departments to enhance data flow and reporting capabilities.

Join our esteemed partner, a frontrunner in customer experience and digital solutions, renowned for its innovative approach and people-centric services that empower leading global brands to strengthen their connections with customers. With a presence in over 30 countries, we provide state-of-the-art support in technology, e-commerce, and customer engagement. Our dedicated Hungarian team excels in offering multilingual support to clients throughout Europe in a collaborative, professional, and welcoming atmosphere.Key Responsibilities:Deliver comprehensive information about products and services through various communication channels such as phone, chat, and email.Assist customers with order processing, track deliveries, and address service-related questions.Resolve customer complaints and provide effective solutions to foster satisfaction and loyalty.Assess and monitor the performance of solar panel systems using internal tools (e.g., analyzing graphs, restarting systems, troubleshooting issues).Facilitate the installation and technical setup of e-bikes, ensuring app connectivity and conducting client training.Oversee warranty-related replacements and repairs.Communicate updates regarding delivery and address any shipment-related concerns.Work closely with internal teams to ensure seamless technical and service operations.Requirements:1–2 years of experience in customer service or technical support.A strong interest in technology, renewable energy, or connected devices.Proficient English skills (minimum B2 level – trainings conducted in English).Advanced proficiency in a second language: French, German, Dutch, Italian, Portuguese, or Spanish (minimum C1 level).Excellent problem-solving skills and the ability to multitask effectively.Outstanding communication skills and a customer-centric approach.Benefits:A stable and international work environment with a supportive team culture.Onsite role in Budapest.Opportunities for ongoing professional development and language training.Competitive compensation package.Cafeteria: net monthly 28,000 HUF SZÉP card allowance.Chance to work with innovative products and technologies in a rapidly evolving industry.

Join our esteemed partner, a globally recognized leader in the manufacturing of advanced systems, modules, and components tailored for the commercial vehicle sector. Their commitment to innovation and quality has propelled them to the forefront of the industry, allowing them to deliver efficient solutions and customized concepts for a wide range of customer applications. By integrating cutting-edge technology systems, they ensure their products are always aligned with the latest market trends and demands, setting benchmarks in reliability and performance.Drive project management initiatives within the scope of system consolidations and the development of new big data projects.Leverage your expertise in big data, data visualization, and business intelligence tools.Analyze intricate data sets to produce insightful reports and strategic recommendations that inform business decisions.Develop and maintain business intelligence dashboards, reports, and visualization tools to clearly communicate findings to stakeholders.Design and implement data models, data integration processes, and ETL solutions to support BI initiatives.Lead and actively participate in new data-centric projects.RequirementsA degree in information technology, business administration, or equivalent vocational training.Demonstrated experience as a Data Analyst, preferably in a senior or leadership capacity, with a strong emphasis on business intelligence.Proficiency in BI tools such as SAP BI, Tableau, Power BI, and SAP Datasphere.In-depth knowledge of cloud services and big data technologies and frameworks (e.g., Hadoop, Spark, AWS, Google Cloud, Azure, DataBricks).Experience in data modeling, data integration, and ETL processes.Familiarity with programming languages like Python or R.Experience with SAP BI and/or BW/4HANA is a plus.Ability to manage external service providers is advantageous.Fluency in written and spoken English.Strong initiative, excellent presentation skills, and the ability to thrive under pressure.Intercultural competence and a willingness to travel.BenefitsEngaging, challenging, and responsible tasks.Be part of a unique growth journey with outstanding development and career opportunities.Gain insights into the defense and automotive industries.Connect with a professional community of over 30,000 colleagues worldwide.Participate in professional training and events.Enjoy a comprehensive benefits package.

Role Overview metgroup is hiring a Credit Risk Analyst in Budapest. This position focuses on analyzing and assessing credit risk through quantitative methods and data analysis. The analyst supports financial decision-making by evaluating credit exposures and collaborating with different departments. What You Will Do Analyze credit risk using quantitative tools and data-driven approaches Assess credit exposures to inform financial decisions Work with teams across the company to review and improve credit policies Location This role is based in Budapest.

Join Kpler as a Revenue Operations Analyst and play a pivotal role in driving our revenue growth strategies. In this dynamic position, you will analyze data, streamline processes, and collaborate across teams to optimize our sales operations. We are looking for a detail-oriented professional who thrives in a fast-paced environment and is passionate about leveraging data to enhance business performance.