About the job
About Us:
At SmithRx, we are an innovative and fast-growing health-tech company on a mission to transform the Pharmacy Benefit Management (PBM) landscape. Our advanced drug acquisition platform leverages cutting-edge technology and cost-saving tools, combined with unparalleled customer service to deliver outstanding value to our clients. Since our inception in 2016, we have successfully onboarded hundreds of thousands of members, proving our solution resonates across the nation.
We take pride in our collaborative and mission-driven culture that motivates our team to perform at their best. We are committed to revolutionizing the U. S. healthcare system, guided by values such as:
- Integrity: Our purpose drives our actions, fostering honesty and ethical leadership.
- Courage: We tackle challenges with resilience, embracing the unknown while advocating for our clients.
- Collaboration: Our success hinges on our partnerships and the commitment of our team; we thrive together.
Role Overview:
As an Account Specialist, you'll play a vital role in ensuring the post-sale success and satisfaction of our customers. You will leverage your industry and product expertise to build effective relationships with operational leadership, articulating the value of our services in alignment with their business objectives. Your proactive approach will help identify risks to client satisfaction and collaborate across teams to implement solutions.
Your journey with clients begins at the implementation kick-off, where you will support the creation and maintenance of their success plans.

