About the job
The Account Supervisor acts as a vital link between AbbVie's Ad Agency and the brand teams, overseeing daily interactions to ensure seamless collaboration. This position partners closely with the Agency's creative personnel and external partners to provide strategic guidance, enabling brand teams to achieve their business targets and sales objectives.
This role is hybrid, requiring attendance at our Mettawa, IL office a minimum of three days a week.
KEY RESPONSIBILITIES
- Uphold comprehensive knowledge of AbbVie guidelines, including corporate branding, promotional material development, and compliance standards.
- Develop a detailed understanding of account-specific product attributes, marketing goals, target demographics, competitive landscape, and regulatory considerations.
- Master the Agency Workflow Process, overseeing project initiation, collaboration, approvals, production, and archiving.
- Exhibit strong creative problem-solving and critical thinking abilities.
- Communicate clearly and effectively, both in writing and verbally.
- Manage multiple tasks efficiently to optimize productivity and workload.
- Lead conflict resolution efforts to promote effective results.
- Thrive in a high-volume, dynamic work environment.
PROJECT AND PROCESS MANAGEMENT
- Collaborate with brand teams to create impactful creative briefs.
- Advise on promotional strategies that align with brand objectives.
- Generate client contact reports to ensure timely dissemination of key information to stakeholders.
- Oversee the creative development process from concept through to completion, ensuring adherence to specifications, expectations, budgets, and timelines.
- Facilitate timely communication to guarantee project completion within budget and on schedule.
- Prepare annual forecasts and conduct monthly financial reconciliations.
- Monitor daily time tracking for project accountability.
ACCOUNTABILITY AND SCOPE
- Reports directly to the AbbVie Ad Agency Derm Associate Director.
- Collaborates with the creative team on project initiatives.
- Responsible for strategic direction, creative execution, compliance with guidelines, and budget adherence.
- Ensures compliance with all financial policies company-wide.

