Qualifications
IDEAL CANDIDATE PROFILE:5 to 6 years of relevant experience in client service, preferably within a digital advertising agency and the pharmaceutical sector; experience in oncology, HCP, and product launches is a plus.Proven expertise in marketing and advertising, with a strong focus on digital strategy, media, and technology.Bachelor's degree or equivalent professional experience is required.Demonstrated ability to manage complex projects involving data feeds, CRM campaigns, and advanced digital tools.Experience with digital sales aid creation is highly advantageous.Exceptional client relationship management skills, with a history of achieving high customer satisfaction.Proficient in approving project deliverables before client submission.Strong negotiation skills and familiarity with agency offerings are essential.
About the job
As an Account Supervisor at EVERSANA INTOUCH, you will collaborate closely with our clients to strategize, implement, manage, and evaluate their digital marketing initiatives. This pivotal role involves daily client interactions, fostering robust partnerships, and addressing their immediate project needs. You will coordinate seamlessly with various internal departments, including project management, creative, analytics, social media, and development, ensuring projects are delivered on time and within budget. Your marketing acumen will guide the execution of digital strategies, while your leadership will drive project success from inception to completion.
KEY RESPONSIBILITIES:
- Act as the primary liaison for clients, guiding them through digital marketing strategies and project execution.
- Manage project timelines, budgets, and resources effectively.
- Develop comprehensive campaign plans and present insights and results to clients.
- Lead cross-functional teams to ensure alignment on client objectives and deliverables.
- Provide regular updates on project status and financial forecasts.
About EVERSANA INTOUCH
EVERSANA INTOUCH® is a leading global marketing agency network dedicated to the life sciences sector. As part of the first fully integrated commercialization platform through EVERSANA®, we offer innovative creative, media, enterprise solutions, and data analytics services. Our passion lies in enhancing health outcomes, drawing inspiration from the experiences of patients, healthcare providers, and our team members. We are committed to fostering diversity and inclusion, as we believe that varied perspectives drive innovation and improve patient care globally.