About the job
At Monks, we prioritize the safety and security of our applicants. Please be aware that we will never ask for payment or bank details during the recruitment process. As we expand our team, we encourage you to stay vigilant against fraudulent job postings that may misuse our brand. Always protect your personal information. Communication regarding potential positions may occur through LinkedIn, but all applications must be submitted via our official website (monks.com/careers).
About the Role
We are seeking a detail-oriented and proactive Accounts Receivable & Revenue Operations Manager to lead the end-to-end customer payment process. This role is crucial in ensuring timely collection of payments and maintaining precise customer account records. You will devise and implement effective credit and collection strategies while collaborating with various internal teams to enhance cash flow and reduce bad debt. As the primary point of contact for customer billing experiences, you will provide exceptional support and solutions for clients regarding payment collections. You will also partner with service delivery departments to perform regular reconciliations of customer credits, debts, and monthly account balances, ensuring accurate record-keeping. We are looking for someone who works autonomously, shows dependability, and consistently meets expectations.

