About the job
About the Team
Join our dynamic AI Deployment Engineering team, dedicated to the secure and effective integration of Generative AI applications across diverse industries. We pride ourselves on being trusted technical partners, guiding developers and enterprises in shaping and executing their AI adoption strategies. Our objective is to create a substantial pipeline of GenAI use cases customized for each client's sector, driving these initiatives from initial prototype to full-scale production with hands-on technical support.
As an AI Deployment Engineer, you will empower clients across various sectors to revolutionize their operations through solutions such as customer service automation, content creation, and innovative offerings powered by our cutting-edge models.
About the Role
We seek a solution-oriented technical leader to engage proactively with clients post-sale, ensuring they harness significant business value from their investment in OpenAI's technologies. You will collaborate closely with senior executives and technical teams within client organizations to develop GenAI roadmaps, strategize, prioritize high-impact use cases, and steer projects from initial prototyping to enterprise-level production implementations.
Your comprehensive understanding of each client’s architecture and operations will enable you to devise solutions that utilize ChatGPT, OpenAI APIs, and our extensive tool ecosystem. You'll work collaboratively with Sales, Solutions Engineering, Applied Research, and Product teams, reporting directly to the Head of Solutions Architecture for your segment.
This position is based in our New York City office, following a hybrid work model (3 days/week in-office). We also provide relocation assistance for new team members.
In This Role, You Will:
Act as the primary technical expert for a portfolio of customers post-sale, deeply engaging with them to architect and implement GenAI solutions.
Collaborate with senior business and technical stakeholders to identify, prioritize, and validate high-value GenAI applications in their strategic roadmap.
Enhance customer value realization by offering architectural guidance, creating hands-on prototypes, and advising on best practices for scaling solutions in production environments.
Foster strong relationships with leadership and technical teams to facilitate adoption, expansion, and successful project outcomes.
Contribute to open-source initiatives and enterprise-level technical documentation, promoting best practices across customer engagements.

