About the job
Greetings!
Are you on the lookout for an exciting new role, or simply exploring opportunities within the vibrant fields of AI and automation? If so, you've come to the right place!
Lightspeed is in search of an AI Enablement Specialist to take charge as the hands-on advocate for our cutting-edge Enterprise Search & No-Code Agentic AI Platform. Reporting directly to the Head of IT, this hybrid position plays a pivotal role in integrating technical implementations with business adoption, fostering a cultural transformation towards an Agent-Powered Workforce. You will be responsible for delivering expert training, providing advanced technical support, and assisting teams in identifying and validating impactful AI use cases through our innovative AI Labs methodology.
Key Responsibilities:
- Facilitate the successful adoption of Project Sidekick throughout the organization.
- Provide technical support at Levels 2 and 3 for complex agent development, workflow logic, and tool integrations.
- Assist in platform configuration and connector integrations (e.g., Google Workspace, Slack, ServiceNow), ensuring data integrity and accurate permissions.
- Design, test, and refine proof-of-concept No-Code Agents to illustrate feasibility and business value.
- Maintain an expert-level understanding of the Agent Builder environment and associated productivity tools (e.g., Atlassian, Miro, Monday.com).
- Develop and deliver impactful training programs focused on advanced Enterprise Search and agent utilization.
- Train and oversee a network of internal “AI Champions” to broaden adoption across departments.
- Collaborate with People & Culture and Communications teams to implement internal marketing strategies that elevate awareness and highlight successful use cases.
- Conduct AI Labs workshops, guiding teams through workflow mapping and identifying pain points.
- Validate and qualify AI use cases by converting business needs into measurable, technically feasible Agent requirements.
- Manage and prioritize the Agentic AI backlog, ensuring alignment with high-value, repeatable tasks identified in AI Labs.
- Contribute as part of the broader IT team to achieve organizational goals, even beyond the immediate responsibilities of this role.

