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Experience Level
Mid to Senior
Qualifications
Key Responsibilities:Provide technical support for application users, troubleshooting and resolving issues promptly.Work closely with the development team to identify and implement software improvements.Conduct user training sessions and create documentation for application procedures.Monitor application performance and suggest enhancements.Qualifications:Bachelor's degree in Computer Science or a related field.3-5 years of experience in application support or a similar role.Strong problem-solving skills and ability to work under pressure.Excellent communication skills in both English and Spanish.
About the job
Join SGS as an Application Support Specialist in our Madrid office, where you will play a crucial role in ensuring the smooth operation of our software applications. You will be responsible for diagnosing issues, providing technical support, and implementing solutions that improve user experience.
Our ideal candidate is a proactive problem-solver with a passion for technology and a keen eye for detail. You will collaborate with cross-functional teams to optimize application performance and enhance our service delivery.
About SGS
SGS is the world’s leading inspection, verification, testing, and certification company. We are recognized as the global benchmark for quality and integrity, operating a network of more than 2,600 offices and laboratories around the world. Join us in our mission to build a better, safer, and more sustainable world.
Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.
Unlock Your Potential
Generate Job-Optimized Resume
One Click And Our AI Optimizes Your Resume to Match The Job Description.
Is Your Resume Optimized For This Role?
Find Out If You're Highlighting The Right Skills And Fix What's Missing
Experience Level
Mid to Senior
Qualifications
Key Responsibilities:Provide technical support for application users, troubleshooting and resolving issues promptly.Work closely with the development team to identify and implement software improvements.Conduct user training sessions and create documentation for application procedures.Monitor application performance and suggest enhancements.Qualifications:Bachelor's degree in Computer Science or a related field.3-5 years of experience in application support or a similar role.Strong problem-solving skills and ability to work under pressure.Excellent communication skills in both English and Spanish.
About the job
Join SGS as an Application Support Specialist in our Madrid office, where you will play a crucial role in ensuring the smooth operation of our software applications. You will be responsible for diagnosing issues, providing technical support, and implementing solutions that improve user experience.
Our ideal candidate is a proactive problem-solver with a passion for technology and a keen eye for detail. You will collaborate with cross-functional teams to optimize application performance and enhance our service delivery.
About SGS
SGS is the world’s leading inspection, verification, testing, and certification company. We are recognized as the global benchmark for quality and integrity, operating a network of more than 2,600 offices and laboratories around the world. Join us in our mission to build a better, safer, and more sustainable world.