Qualifications
About YouCurious & Creative – You passionately explore innovative solutions for customer challenges, understanding the technical and business implications for both the client and the Taktile platform.Clear Communicator – You possess exceptional communication and stakeholder management capabilities, effectively engaging across all organizational levels.Entrepreneurial – You are hands-on, proactive, and eager to contribute to both product development and company growth, always striving to deliver outstanding solutions.Team Player – You relish collaborating cross-functionally with teams in Marketing, Sales, Solutions, Support, Product, Engineering, and Customer Success.Experienced – You bring 4-6 years of experience in tech consulting, tech implementation, or customer-facing roles within fast-growing startups or enterprises in B2B SaaS, with demonstrated leadership in various contexts.Organized – You excel at managing multiple projects, timelines, and stakeholder expectations in dynamic and fast-paced environments.Technically Fluent – You have a solid technical foundation and can articulate technical challenges and solutions to both engineers and clients, particularly in the realm of applied AI.Mobile – You are open to travel up to 40% of the time.
About the job
At Taktile, we are revolutionizing the way financial institutions utilize artificial intelligence for crucial decision-making processes. As we expand our enterprise customer portfolio, we are seeking a dedicated Applied AI Engagement Manager to act as a strategic partner, ensuring that our clients effectively implement AI-driven solutions and extract maximum value from our offerings. In this pivotal post-sale position, you will be the primary liaison, guiding enterprise clients through intricate implementations and fostering lasting business impact.
Your Role
As an Applied AI Engagement Manager at Taktile, you will collaborate closely with our enterprise clients to deliver sophisticated solutions that empower them to unlock the full potential of our platform. This role is integral to our mission of transforming decision-making infrastructures, optimizing, and automating mission-critical business choices.
You will partner with Taktile’s Solutions, Product, and Sales teams, as well as external collaborators, to support clients throughout their journey, driving strategic outcomes and sustainable impact.