About the job
Join the Operations Service of Eurotunnel and become part of a vibrant operational environment at the heart of the Channel Tunnel's functioning. You will directly impact customer experience quality while providing daily support to field teams. This apprenticeship offers a unique opportunity to develop diverse skills in operational management, continuous improvement, and managerial support.
Main Responsibilities:
Assist in organizing and monitoring the operational activities of the service teams.
Prepare materials for briefings, meetings, and internal communications.
Contribute to tracking performance indicators related to field activities.
Participate in the deployment and updating of Lean tools and continuous improvement materials.
Manage uniform and equipment stock, oversee allocations, and update associated files.
Contribute to the maintenance and updating of welcome standards and create educational materials.
Engage in the recruitment process: screening, pre-selection, organizing interviews, and preparing documentation.
Support the integration of new employees (orientation, allocations, service presentation).