About the job
We are seeking a proactive and results-driven Area Manager to oversee and enhance the management and monitoring of our branch offices in Bengkulu. This role is pivotal in ensuring that all branch Key Performance Indicators (KPIs) are met effectively. Your responsibilities will include:
- Achieving branch KPI targets within the assigned area.
- Ensuring the quality and quantity of the portfolio aligns with Amartha's objectives.
- Overseeing recruitment processes, partner services, and support in accordance with standard operating procedures (SOPs).
- Implementing strategies for effective management, operations, and processes across all branches.
- Maintaining comprehensive and orderly administrative records for all branches.
- Ensuring smooth branch operations by managing licensing, infrastructure, and inventory requirements.
- Upholding strict adherence to policies and procedures by all branch staff.
- Facilitating continuous performance improvement through training, performance monitoring, and conflict management.
- Managing human resources to ensure efficient branch operations.
- Driving the successful execution of Amartha's expansion plans.
- Ensuring portfolio quality meets Amartha's standards and audit expectations.
- Promoting transparency and openness within branch operations.

