About the job
Cicis Pizza, a rapidly expanding pizza chain with over 270 locations across 28 states, is seeking an enthusiastic and skilled Assistant General Manager. This pivotal role involves overseeing shift operations in our restaurant, ensuring adherence to our high standards of quality in all facets of operation, from food preparation to customer service, and other responsibilities as assigned.
As an Assistant General Manager, you will:
- Exemplify operational excellence in all restaurant areas, ensuring that our products meet Cicis standards and accurately reflect customer orders.
- Address guest concerns in a professional and timely manner, gathering feedback to enhance service and cultivate brand loyalty. Utilize training resources including the Cicis Operations Manual and Team Member Handbook to uphold quality standards among staff.
- Lead and supervise the restaurant team, ensuring optimal staffing levels based on projected sales, training staff to surpass customer expectations, and fostering a culture of teamwork, energy, and fun.
- Drive sales by delivering friendly, prompt service and enhancing team member product knowledge and sales techniques.
- Support profit goals through effective cash management and inventory control, adhering to company guidelines to minimize waste and loss while maintaining a clean, safe, and organized environment.

