About the job
Company Overview: AES Restaurant Group, LLC, based in Northern Indiana, is a distinguished franchisee of Arby's, proudly operating across 188 locations spanning 16 states. Our ethos, encapsulated in the acronym AES, signifies that our Attitude Equals Success. We believe that a positive outlook and commitment to our goals will lead us to achieve remarkable success.
What We Offer:
- Competitive Bonus Program
- Flexible Full Time & Part Time Shifts
- Comprehensive Health Insurance
- Health Savings Account
- Generous Paid Time Off (PTO)
- Employee Rewards & Recognition Programs!
Role Overview:
As the Assistant Manager of our restaurant, you will play a vital role in leading the team to deliver an exceptional guest experience. Your leadership will set the standard for quality, safety, and cleanliness, ensuring that our guests leave satisfied.
Key Responsibilities:
- Foster a culture of outstanding service to ensure guest satisfaction.
- Assist in hiring, training, and coaching team members.
- Utilize AES Systems to maintain operational excellence every shift.
- Implement effective restaurant controls, particularly in cash and inventory management.
- Set ambitious goals for service, operations, and financial performance, and strive to meet them.
Working closely with the General Manager, you will contribute to high performance in:
- Operations
- Profit and Loss Management
- Guest Satisfaction
- Customer Service
- Service Speed
- Quality Control
- Workplace Safety
- Utilizing all systems and tools, including the Systems Board and RTI Task Lists
- Adhering to all government regulations, employment law, food safety protocols, and accounting controls.
If you're seeking a rewarding career change or are just starting out, AES offers a goal-oriented workplace where you can cultivate your skills. We look forward to welcoming you!
Ideal Candidates Will Excel In:
- Respectful communication with colleagues and guests.
- Coaching and developing others.
- Demonstrating emotional resilience and patience.
- Exhibiting strong leadership skills.
- Thriving in a fast-paced environment and adapting quickly to change.
- Upholding high standards of integrity and ensuring customer satisfaction.
- Managing Profit & Loss effectively.
- Overseeing operations within a restaurant setting.
- Controlling food and labor costs efficiently.
At AES, we aspire to be our guests' favorite fast-food destination.
Requirements:
- Must possess a reliable vehicle and a valid driver's license.
- ServSafe certification required or the capability to obtain it.