Qualifications
Qualifications:Proven experience in a hospitality role, preferably in guest services or front office management.Strong leadership abilities with excellent communication skills.A customer-centric mindset, with a passion for enhancing guest satisfaction.Ability to work flexible hours, including evenings and weekends.Fluency in Japanese and English is required; additional languages are a plus.
About the job
Join our dynamic team at Accor Hotels as an Assistant Manager of Guest Services. In this pivotal role, you will be responsible for ensuring an exceptional guest experience by leading and training our service staff, addressing guest inquiries, and implementing service excellence initiatives. Your leadership will be instrumental in creating a welcoming atmosphere that exceeds guest expectations.
We are seeking individuals with a passion for hospitality, a keen eye for detail, and strong interpersonal skills to connect with our diverse clientele. If you thrive in a fast-paced environment and are committed to delivering outstanding service, we would love to meet you!
About Accor Hotels
Accor Hotels is a world-leading hospitality group, offering a wide range of hotel brands catering to various market segments. With our commitment to sustainability and innovation, we provide our guests with unique experiences and memorable stays. Join us at Accor Hotels, where we believe in empowering our employees to create exceptional guest experiences every day.