About the job
As an Assistant Shop Manager, your primary mission will be to develop your team, driving them to ensure that each customer receives an exceptional experience aligned with the DNA and standards of Rituals.
What will your responsibilities be?
- Enhance store performance by ensuring excellent customer service, effective teamwork, and efficient operations every day.
- Train team members and help them reach their full potential.
- Support your Shop Manager in fostering a culture of trust built on positive and constructive feedback.
- Assist in the recruitment, hiring, and retention of a diverse and talented store team.
- Be prepared to step in for your Shop Manager and take charge when necessary.
Rituals offers you the chance to grow alongside your Shop Manager, who will be your mentor and help you launch your career and reach your full potential.

