About the job
At Soma, we are passionate about our customers and committed to fostering an innovative retail environment. Join our dynamic team today!
POSITION OBJECTIVE:
The Assistant Store Manager plays a pivotal role in supporting the Store Manager by cultivating a customer-centric and product-focused sales culture. This role encompasses overseeing sales operations, ensuring asset protection, and managing human resources functions to provide an exceptional customer experience while maximizing profitability. We believe in our mission and are dedicated to making our workplace the most extraordinary place to work, learn, and grow!
FUNCTIONAL RESPONSIBILITIES:
Performance Culture
POSITION OBJECTIVE:
The Assistant Store Manager plays a pivotal role in supporting the Store Manager by cultivating a customer-centric and product-focused sales culture. This role encompasses overseeing sales operations, ensuring asset protection, and managing human resources functions to provide an exceptional customer experience while maximizing profitability. We believe in our mission and are dedicated to making our workplace the most extraordinary place to work, learn, and grow!
FUNCTIONAL RESPONSIBILITIES:
Performance Culture
- Analyze sales reports and KPIs to identify business needs; collaborate with the Store Manager to implement effective in-store business and sales strategies.
- Set clear expectations, holding the store team accountable for meeting brand performance and behavior standards.
- Manage payroll and supply budgets efficiently.
- Oversee essential operational tasks including scheduling, target shrink audits, physical inventory management, opening and closing procedures, time sheet reviews, and payroll accuracy checks.
- Ensure financial activities are conducted in compliance with policies, including cash handling, price adjustments, and merchandise management; verify that all transactions at the register are accurate and policy-compliant.
- Guarantee adherence to applicable laws, loss prevention policies, and operational procedures; conduct training for associates to reinforce compliance.
- Administer all operational processes including inventory receipt, daily merchandise replenishment, and preparation for physical inventories.
- Maintain visual presentation, organization, and facility upkeep in alignment with brand standards.
- Foster a high-performance culture, inspiring the sales team to achieve set sales and productivity targets.
- Train and mentor the selling team to ensure they possess comprehensive product knowledge both online and in-store.
- Provide training and support for locate fulfillment and sales.
- Inspire and motivate the store team, developing a shared vision and embodying core values.
- Encourage an inclusive and collaborative approach to problem-solving.
- Communicate effectively with store teams and the Store Manager to facilitate positive changes.
- Seek personal development opportunities and actively request feedback to enhance leadership skills.