Qualifications
• Bachelor’s Degree or equivalent is required.• Exceptional written communication skills with a strong command of grammar and punctuation.• Ability to read and respond to client emails while following professional business email etiquette.• Strong verbal communication skills with fluent English and a neutral accent.• Good analytical and cognitive abilities.• Meticulous attention to detail.• Minimum typing speed of 30 words per minute with the capability to converse over the phone.
About the job
As an Associate at Altisource, you will play a pivotal role in communicating with lenders, contractors, and field inspectors primarily through email to gather necessary documentation and information.
Your responsibilities will include collaborating with onshore stakeholders via email and phone calls, scheduling and expediting site inspections across the United States, and ensuring timely communication with all involved parties.
You will be tasked with organizing and prioritizing your workload to meet strict deadlines while effectively conveying information to external clients. It will be essential to consistently obtain pending documents and update our systems with the information provided.
Additionally, you will be expected to adhere strictly to scheduling requirements and achieve a quality score of 98.5% or higher.
About Altisource
Join Altisource, a dynamic NASDAQ-listed company (NASDAQ: ASPS) that is redefining the mortgage and real estate industries through innovative technologies and services. We collaborate with 7 of the top 10 mortgage servicers in the U.S., operate one of the leading real estate auction platforms, and manage a cooperative representing over 15% of the $1.8 trillion U.S. originations market. Our culture fosters inclusivity and celebrates diverse voices, making innovation a shared goal that begins with you!
