About the job
As an Associate in Settlement Services at Altisource, you will play a pivotal role in ensuring seamless communication with external stakeholders including borrowers, selling agents, lenders, and attorneys. Your expertise will be paramount in managing closing processes and maintaining a positive customer experience throughout.
Key Responsibilities:
- Engage effectively with external stakeholders such as borrowers, selling agents, lenders, and attorneys.
- Demonstrate proficiency in call handling, addressing objections for both inbound and outbound communications.
- Coordinate closing schedules with buyers and lenders while arranging notary services.
- Prepare and balance HUD and CD documents in collaboration with lenders.
- Monitor closing deadlines to guarantee timely completion of all processes.
- Review title commitments and prepare comprehensive closing packages.
- Assess tax statements and accurately prorate taxes as needed.
- Examine HOA demands and lien payoffs.
- Possess knowledge of disbursements and funding processes.
- Contribute to a positive customer experience throughout the closing journey.